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Error Messages
Error
Situation
Message
Individual or object
being measured is
above temperature
range of device,
above 43 °C
(109.4 °F)
in human body
temperature mode
or 100 °C (212 °F) in
surface temperature
mode.
Individual or object
being measured is
below temperature
range of device,
below 34 °C (93.2 °F)
in human body
temperature mode
or 0 °C (32 °F) in
surface temperature
mode.
Blank display
Thermometer does
not have power.
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Solution
Make sure there are no
obstacles in front of forehead
or object being measured and
ensure you are 1~5 cm from
the forehead or object being
measured. In addition, make
sure the device is in the room
for 15-20 minutes before
taking a measurement.
Lastly, wait 1 minute for
every 2 measurements taken.
Make sure there are no
obstacles in front of forehead
or object being measured
and ensure you are 1~5 cm
from the forehead or object
being measured. In addition,
make sure the device is in
the room for 15-20 minutes
before taking a measurement.
Lastly, wait 1 minute for every
2 measurements taken.
Please check if the batteries
have been loaded correctly.
Also check polarity (+) and
(-) of batteries.
Check to see if batteries
are dead and need to be
replaced. Contact Consumer
Relations if thermometer still
does not function.
Error Messages
Error
Situation
Message
When ambient
temperature is too
high or too low to
take an accurate
reading, device will
provide an "Err"
message.
If the dead battery
icon is steady and
the only symbol
on the display, the
device cannot work.
System error-
self-check display
flashes all segments
continuously and
will not be followed
by the ready display.
If error persists...
If error still
persists...
Solution
When you receive this
symbol, press the power
button to reset the
thermometer before taking
a new measurement. If the
ambient temperature is now
within the allowed range of
15°-40°C, you will be able to
take a reading.
See "Changing the Batteries"
for instructions.
Wait 1 minute until the
thermometer turns off
automatically, then turn on
the thermometer again.
Reset the thermometer by
re-moving the batteries and
putting them back in.
Please contact Consumer
Relations
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