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Service Manual Ver. 1 AV Surround Receiver SR5014 Click here! On-line service parts list http://dmedia.soundunited.com/documents/details/25939 ONLINE PARTS LIST (P5) WEB owner’s manual http://manuals.marantz.com/SR5014/NA/EN/index.php http://manuals.marantz.com/SR5014/EU/EN/index.php http://manuals.marantz.com/SR5014/AP/ZH/index.php Upload is planned for the time of a future press release. BEFORE SERVICING THIS UNIT...
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BEFORE SERVICING THIS UNIT SAFETY PRECAUTIONS NOTE FOR SCHEMATIC DIAGRAM HANDLING THE SEMICONDUCTOR AND OPTICS ONLINE PARTS LIST Accessing the Parts List Searching Part Numbers or Ref. Numbers NOTE FOR PARTS LIST SERIAL NUMBER Serial Number Organization SKU Code of this Unit POST-SERVICE PRECAUTIONS Initializing this Unit JIG FOR SERVICING...
SAFETY PRECAUTIONS The following items should be checked for continued protection of the customer and the service technician. Leakage current check Before returning the set to the customer, be sure to carry out either (1) a leakage current check or (2) a line to chassis resistance check. If the leakage current exceeds 0.5 milliamps, or if the resistance from chassis to either side of the power cord is less than 460 kohms, the set is defective.
NOTE FOR SCHEMATIC DIAGRAM WARNING: Parts indicated by the z mark have critical characteristics. Use ONLY replacement parts recommended by the manufacturer. CAUTION: Before returning the set to the customer, be sure to carry out either (1) a leakage current check or (2) a line to chassis resistance check.
On-line service parts list http://dmedia.dmglobal.com/Document/DocumentDetails/XXXXX ONLINE PARTS LIST (P5) WEB owner’s manual http://manuals.marantz.com/AAAAA/NA/EN/index.php http://manuals.marantz.com/AAAAA/EU/EN/index.php http://manuals.marantz.com/AAAAA/AP/ZH/index.php Upload is planned for the time of a future press release. BEFORE SERVICING THIS UNIT NOTE : If the web browser does not open automatically, copy the URL and paste it into the address bar (3) Next, click the "Sheet"...
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The 14-digit serial number that contains the code of the manufacturing plant and the manufacturing date. 14 digits Factory Manufactured Cumulative Year, month code code serial number The last Month 2digit of year (01 ~ 12) SKU Code of this Unit Product SKU SKU Code SR5014/U1B SR5014/N1B SR5014/N1SG SR5014/K1B...
POST-SERVICE PRECAUTIONS Initializing this Unit Make sure to initialize this unit after replacing the microcomputer or any peripheral equipment, or the digital PCB. 1. Press the power button to turn off the power. 2. While holding down buttons "TUNER PRESET CH -" and "TUNER PRESET CH +" simultaneously, press the power button to turn on the power.
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SCH07 NET PHY TO 0D NET PHY TO CPU NET3.3V LEGO5V FROM D.SUPPLY NOT USE NET_I2S2_DOUT P2 TEST Distribution Source or BT TX NET_I2S2_BCKIN P2 TEST Distribution Source or BT TX NET_I2S2_DIN TO 5D NET_I2S2_LRCKIN P2 TEST Distribution Source or BT TX R1297 DGND NET_I2S0_DOUT.
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CURRENT DET USB0_DM C1353 100N-K-0603 AMPSIG_DET AMPSIGDET VCC_USB R2182 R1524 MODE AEXP DATA AEXP_DATA 33*4(AR) KEY3 KEY3 174:VREFH0 AEXP CLK AEXP_CLK SR5014/U1B OPEN 175:AVCC0 U1061 U1062 KEY2 KEY2 AEXP OE AEXP_OE 176:NC/COMP_DET CD4094BPWR CD4094BPWR SR5014/N1B OPEN KEY1 KEY1 AEXP STB AEXP_STB...
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SCH09 CPU LEVEL CHG CPU LEVEL CHG TO 8E TO DIGITAL CNT FROM REMOTE3.3V SWM3.3V D.SUPPLY M3.3V DGND TO 9E SWM3.3V R1366 DC_PROT R1343 DGND TO CPU TO D9 GND LINE POWER+ LINE POWER- LINE ANALOG AUDIO DIGITAL AUDIO TMDS SIGNAL VIDEO SIGNAL COMPONENT(Y)
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SCH10 DSP TO 0F TO 1F TO E1 TO DIR/A.PLD TO CPU N1034 OPEN DSP1CS DSP1MISO DSP1MOSI DSP1CLK DGND DA3.3V L1129 CB05YTYH221-2012 L1130 CB05YTYH221-2012 DSP1MISO DSP1CLK R2181 10K*4(AR) U1023 W9812G6KH-5 C1432 100N-K-0603 R1780 R1775 SD_D0 DQ15 SD_D15 C1435 100N-K-0603 VDDQ VSSQ R1837 DM_DSPOUT_DATA...
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SCH11 DIR A.PLD TO A6 TO B3 TO B7 TO C7 TO 2F TO 3F TO D1 TO D4 DIR/A.PLD FROM TMDS261B FROM FROM eARC FROM HDMI SW1 FROM HDMI SW2 HDMI TX MAIN DAC VIDEO PLD FROM NET PHY NET/PHY TO E3 (1) DIR input...
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SCH12 MAIN DAC TO F2 TO E5 TO F6 TO F4 TO F7 TO F8 TO E4 TO F5 MAIN DAC FROM FROM FROM FROM FROM FROM DIR/A.PLD DIR/A.PLD DIR/A.PLD DIR/A.PLD DA+5V U1050 MAX : 135mA TLV75733PDBVR D1138 3.3V LRB521S-30 DA+5V C2137 R1999...
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SCH17 INPUT1 CN4701 CP4200 CP4205 CN4006 CN4703 TO CP4700 TO N1020 TO N1016 TO CP4006 TO CP4007 HDMI_DIGITAL CNT G5 MAIN 3/3 B5 INPUT 1/2 MAIN 2/2 M6 MAIN 2/2 M9 HDMI_DIGITAL CNT M4 INPUT 2/2 TO 7G CN4703 CN4006 C125Z2-09 C125Z2-11 BKT5000...
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PRINTED CIRCUIT BOARDS DIGITAL, F HDMI Lead-free Solder When soldering, use the Lead-free Solder (Sn-Ag-Cu). DIGITAL (A SIDE) F HDMI (A SIDE) F HDMI (A SIDE) JK201 U1056 5M240ZT100C5N SR5014 DIGITAL PCB [MP] N1000 R2133 BKT201 7020-08454-000-0S R2143 U2022 C2402 ADV7180 R2138...
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INPUT, VIDEO, FRONT CNT INPUT (A SIDE) INPUT (B SIDE) FRONT CNT (A SIDE) FRONT CNT (B SIDE) R2065 R2064 R2063 R2059 CN4701 R2056 R2055 U1051 R2054 NJM8080G R2052 7P/15P R2048 BKT5001 SR ONLY(17P) R2045 R5072 R2051 R5337 R2050 R5338 BURRING D4215 U4209...
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PREOU, USB, HP, SMPS, HDAM PREOUT (A SIDE) PREOUT (B SIDE) SMPS (A SIDE) SMPS (B SIDE) SMPS B'D MP BKT4140 7020-08415-000-0S C4226 B O N D I N G BKT4141 Sec. CP4140 R4255 Pri. AGND NEUTRAL LIVE AGND AGND AGND FC4141B FC4141A...
LEVEL DIAGRAM FRONT ch SR5014 LEVEL DIAGRAM FRONT ch NJU72750 NJU72343 ANALOG H/POUT SPEAKER LINE IN + GAIN ADJ. AK4458VN AK5358B + + PREOUT - - to ZONE2 +30dB NJU72343 MAX. OUTPUT 4.2Vrms SP OUT Differential Out 4.48Vrms/8Ω AK4458 MAX SIGNAL LEVEL...
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CENTER, SURROUND, SURR.BCK ch SR5014 LEVEL DIAGRAM CENTER ch SURROUND ch SURR.BCK ch NJU72343 SPEAKER + GAIN ADJ. AK4458VN + + PREOUT - - +30dB NJU72343 MAX. OUTPUT 4.2Vrms SP OUT Differential Out 4.23Vrms/8Ω AK4458 MAX SIGNAL LEVEL 0dBFS +20dB DOLBY LIMIT LEVEL (ALLch-3dBFS) 0dBFS = +/-2.8Vpp=1.98Vrms...
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ZONE2 ch (w/ Source) SR5014 LEVEL DIAGRAM Distribution ZONE2(w/ Source) NJU72750 NJU72750 NJU72343 from LINE IN DA SB-ch + SPEAKER GAIN BT_TX PCM5100 AK5358B BD3812(AVR-X2600H、SR5014,NR1710) HEOS + ZONE2 PCM5100 PCM9211 To LEGO +30dB SP OUT 4.70Vrms/8Ω Differential Out MGAIN setting of MASTER VOL 00dB PCM5100 ・SPEAKER OUT(DIGITAL)
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ZONE2 ch (w/o Source) SR5014 LEVEL DIAGRAM ZONE2(w/o Source) NJU72750 NJU72750 NJU72343 from LINE IN DA SB-ch + SPEAKER GAIN BT_TX PCM5100 AK5358B BD3812(AVR-X2600H、SR5014,NR1710) HEOS + ZONE2 PCM5100 +30dB SP OUT 4.23Vrms/8Ω MGAIN setting of MASTER VOL 00dB S ・...
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W9812G6KH-5 (DIGITAL : U1023) Block diagram CLOCK BUFFER CONTROL SIGNAL GENERATOR COMMAND DECODER COLUMN DECODER COLUMN DECODER CELL ARRAY CELL ARRAY BANK #0 BANK #1 MODE REGISTER SENSE AMPLIFIER SENSE AMPLIFIER ADDRESS BUFFER Pin description PIN NUMBER PIN NAME FUNCTION DESCRIPTION Multiplexed pins for row and column address.
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AK4458VN 40 +105 C (Exposed pad is connected to ground) 40 +85 C (Exposed pad is open) 48-pin QFN (0.5mm pitch) AKD4458 Evaluation Board for AK4458 AK4458VN (DIGITAL : U1051) No. Pin Name I/O Function PD State CAD0_I2C Chip Address 0 Pin in I2C Bus serial control mode Pin Configurations Chip Select Pin in 3-wire serial control mode Hi-Z...
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Bipolar Technology Package Outline DIP16,DMP16 PIN CONFIGURATION and BLOCK DIAGRAM NJU72343 (INPUT : U4202) NJM2595MTE1 (VIDEO : U5001) Vin1 Vin2 75Ω Vout1 Driver Vin3 Pin Function 75Ω Vout2 No. Symbol Function No. Symbol Function Vin4 Driver AREF Analog reference potential terminal DATA IC control data input Address selection terminal...
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NJM2586AVC3(VIDEO : U5002) 75Ω 75Ω CH1 OUT CH1 OUT CH1 IN1 CH1 IN1 Driver Driver Bias Bias Cont1 Cont1 Cont1 Cont1 Cont2 Cont2 75Ω 75Ω CH2 OUT CH1 IN2 CH1 IN2 CH2 OUT Driver Driver Bias Bias Cont1 Cont1 75Ω CH1 IN3 CH3 OUT 75Ω...
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AV Receiver AV Receiver Function description is located right end. RC-5/ RC-5 Ex. Format Command(*7) AV Receiver AV Receiver Made by: Marantz America, LLC. EX/ES 16 37 61 RCRC51603761 Select Dolby EX or DTS-ES Dolby Atmos ON/OFF 16 64 25...
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Audyssey Dynamic Volume Mode H 16 28 34 RCRC51602834 Select Audyssey Dynamic Volume mode: Heavy 16 29 16 RCRC51602916 Turn On and select DVD Audyssey Dynamic EQ Offset 0dB 16 28 51 RCRC51602851 MEDIAPLAYER 16 29 17 RCRC51602917 Turn Off Audyssey Dynamic EQ Offset: 0dB Turn On and select VCR1 Audyssey Dynamic EQ Offset -5dB 16 28 52...
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TV AUDIO(TV) 16 93 15 RCRC51609315 Turn On and select TV 16 93 16 RCRC51609316 Turn On and select DVD MEDIAPLAYER(VCR1) 16 93 17 RCRC51609317 Turn On and select VCR1 VCR2 16 93 18 RCRC51609318 Turn On and select VCR2 CBL/SAT(SAT) 16 93 19 RCRC51609319...
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MECHANICAL DISASSEMBLY Flowchart 1. FRONT ASSY 2. RADIATOR ASSY 3. DIGITAL PCB 4. VIDEO PCB 5. PREOUT PCB 6. MAIN PCB 7. SMPS PCB 8. TRANS EXPLODED VIEW PACKAGING VIEW...
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DISASSEMBLY Flowchart • Remove each part following the flow below. • Reassemble the removed parts in the reverse order. • Read "SAFETY PRECAUTIONS" before reassembling the removed parts. • If wire bundles are removed or moved during adjustment or part replacement, reshape the wires after completing the work. Failure to shape the wires correctly may cause problems such as noise. • See "EXPLODED VIEW" TOP COVER FRONT ASSY RADIATOR ASSY DIGITAL PCB DISASSEMBLY DISASSEMBLY DISASSEMBLY 1. FRONT ASSY 2. RADIATOR ASSY 3. DIGITAL PCB and "EXPLODED VIEW" and "EXPLODED VIEW" and "EXPLODED VIEW" HP PCB 7CH_AMP PCB DIGITAL PCB Ref. No. of EXPLODED VIEW : P 1 Ref. No. of EXPLODED VIEW : P 8 Ref. No. of EXPLODED VIEW : P 16 F_HDMI PCB GUIDE L PCB NETWORK MODULE Ref. No. of EXPLODED VIEW : P 2 Ref. No. of EXPLODED VIEW : P 21 Ref. No. of EXPLODED VIEW : P 10 USB PCB Ref. No. of EXPLODED VIEW : P 3 FRONT PCB...
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• For the shooting direction of each photos used in this manual, see the photo below. • A, B, C and D in the photo below indicate the shooting directions of photos. Proceeding : TOP COVER → FRONT ASSY • The photographs with no shooting direction indicated were taken from the top of the unit. (1) Remove the screws. • Photos of SR5014 U are used in this manual. The viewpoint of each photograph (Shooting direction : X) [View from the top] ↓Shooting direction: B↓ View from the bottom (2) R emove the screws. Cut the wire clamp, then remove the CORD HOLDER and connector. Remove the FFC. CP4400 ↑Shooting direction: A↑...
2. RADIATOR ASSY 3. DIGITAL PCB Proceeding : TOP COVER → RADIATOR ASSY Proceeding : TOP COVER → DIGITAL PCB (1) Remove the screws. (1) Remove the screws. ↓Shooting direction: D↓ ↓Shooting direction: C↓ View from the bottom ↑Shooting direction: A↑ (2) C ut the wire clamps, then remove the CORD HOLDERs and connectors. Remove the FFC. (2) R emove the screws. Cut the wire clamp, then remove the CORD HOLDER and connector.
4. VIDEO PCB 6. MAIN PCB Proceeding : TOP COVER → DIGITAL PCB → VIDEO PCB Proceeding : TOP COVER → DIGITAL PCB → VIDEO PCB → PREOUT PCB → PREOUT PCB (1) Remove the connector. (1) Remove the screws. CN5000 View from the bottom (2) Remove the screws. Remove the connector.
3 X2 C X2 45 X2 1 X2 C X6 20X2 23 X4 O X2 22 X4 WARNING: E X8 SR5014 ALL Parts marked with this symbol z have critical characteristics. Use ONLY replacement parts recommended by the manufacturer. P X4...
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PACKAGING VIEW http://dmedia.soundunited.com/documents/details/25939 Parts List : ZIPPERBAG(A5size) ZIPPERBAG(A4size) SETUP MIC STAND SIZE : 350mm x 210mm EU toll-free leaflet (Mz) (N only) Notes on RADIO (ALL) This part together with document and zipper bag are supplied. SPOTIFY insertion sheet (U/N) Cautions on Using Batteries (N Only) MIC STAND ASSEMBLY INSTRUCTIONS QUICK START GUIDE ( ALL )
REPAIR INFORMATION TROUBLE SHOOTING SPECIAL MODE 1. POWER Special mode setting button 2. Analog video 1. Version Display Mode 3. HDMI/DVI 2. PANEL / REMOTE LOCK Selection Mode 4. AUDIO 3-1. Selecting the Mode for Service-related 5. Network / Bluetooth / USB 3-2.
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TROUBLE SHOOTING 1. POWER 1.1. The unit does not power on 1.2. Fuse is blown The unit does not power on Blown fuse Check for short circuits between the Does the power indicator on the front panel flash Check the rectifier diode in the Does the power shut down after several seconds? Check for leaks and short circuits regulator output terminal and GND...
DIGITAL PCB Check the connection between the boards. : [R2141] DIGITAL test point COMPONENT-Y : [R2138] COMPONENT-Cb : [R2140] U1056 COMPONENT-Cr : [R2139] 5M240ZT100C5N SR5014 DIGITAL PCB [MP] N1000 R2133 7020-08454-000-0S R2143 R2138, R2139, U2022 C2402 ADV7180 R2138 N1017 N1019...
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Input Input CVBS COMPONENT Check the settings of each IC. Check the settings of each IC. Are the following voltages set? Are the following voltages set? DIGITAL PCB DIGITAL PCB faulty. DIGITAL PCB DIGITAL PCB faulty. [N1039 : 12pin] : Hi (3.3 V) [N1039 : 11pin] : Lo (0 V) [N1039 : 13pin]...
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3.1. No picture or sound is output (HDMI to HDMI) No picture or sound is output. (8) When using a MARANTZ Blu-ray/DVD player, is the "HDMI" indicator of the fluorescent display lit? Proceed to YES when using a Blu-ray/DVD player produced by other manufactures.
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(15) Are a picture and sound output when a differ- The TV is faulty. ent TV is used? Check the unit. "HDMI "Rx/Tx" Failure Detection"...
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4. AUDIO 4.1. AUDIO CHECK No audio output CHECK 1 INPUT SURROUND MODE SOURCE Check the ANALOG AUDIO BLOCK Audio output OK? ANALOG 2CH DIRECT ANALOG CHECK 2 INPUT SURROUND MODE SOURCE Check the DIGITAL AUDIO BLOCK Legacy Audio output OK? COAX or OPT (PCM or DolbyDigital or dts…) CHECK 3...
4.2. Power AMP (AMP PCB) 4.3. Analog audio When using the protection pass mode, do not connect speakers to the speaker terminals. No audio output. No audio output. Protection is activated. Is a voltage of ± 7V supplied to INPUT PCB Repair the ±...
5. Network / Bluetooth / USB 5.1. Cannot connect to the network Check the connection environment The circuit of NET5V POWER Insert the LAN cable correctly and then turn on Can the output voltage (5V) to Is NET5V POWER [U1018 : 48pin Is the LAN cable correctly inserted? between [U1018-U1080 : FET- the power again.
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5.2. Cannot establish a Bluetooth connection Check the Bluetooth device being used Are the versions of the HEOS Version displayed in The Network Module software is faulty. Version Check Mode? Is the Bluetooth device compatible with the A2DP Use a device that is A2DP profile compatible. profile? The circuit of Network Module is faulty.
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5.3. Cannot recognize the connected USB device 5.4. No picture or sound is output Check the USB device being used Checking the unit (If no picture is output) Are digital video signals(LEGOPCK, LEGOVS, The circuit around Network Module, [U1056 : Is a USB hub being used? Do not use a USB hub.
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DIGITAL test point USB test point CN4402 U1056 5M240ZT100C5N SR5014 DIGITAL PCB [MP] N1000 R2133 7020-08454-000-0S R2143 U2022 C2402 ADV7180 R2138 N1017 N1019 C4463 C1292 C2248 R1373 TOP FACE TOUCH AREA C2256 R2144 BKT1001 R1360 C1295 Q1022 U1056 R2309 R2139...
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6. SMPS Operation waveform for each part DC 5V is not output. After primary side rectification Primary drain (Caution: High voltage, electric shock) (Caution: High voltage, electric shock) Replace the [U4140 : TOP268VG C4148 0.01UF/250V OPTION Is [U4140 : TOP268VG] dam- OPTION and D4142 / D4143 / D4144 / D4142...
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AUDIO CHECK PATH : Digital Signal : Analog Signal HDMI BLOCK CHECK6 HDMI HDMI SPEAKER OUTPUT HDMI INPUT OUTPUT CHECK5 INPUT PREOUT HDMI Transceiver CHECK4 AVR Supported "HD AUDIO" OUTPUT HDMI Transceiver MN864788 ARC INPUT MN864788 FRONT HDMI INPUT Digital audio BLOCK I2S/HBR AUDIO SPDIF COAXIAL...
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HDMI "Rx/Tx" Failure Detection 1. Prior checking Check item(1.). : Checking the HDMI connector Checking the condition of the HDMI pin (rear/front). There are deformed pins. Replace the HDMI connector. Check for deformed pins. None of the pins are deformed. Check by following the flow chart for "3.
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2. Preparations for checking HDMI Switcher reception/transmission register 2-3. Device configuration method 2-1. Necessary devices PC settings : Execute the serial communication program, Termite.exe. Check the product settings. 2-a) Player with an HDMI terminal After executing Termite.exe, click [Settings]. 2-b) TV with an HDMI terminal (* NOTE : Do not use a computer monitor.) Windows PC Serial communication software "Termite.exe"...
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Click the [click to connect] button to start communication. When the settings are correct, the following message will be displayed in the window of Termite. After a connection is established successfully, the display of the button name will change as shown in [00]Start Sub CPU Log Mode Figure 4.
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3. Starting detecting the point of failure Check item(3.1.). Display when an Error is not detected. Check the power supply status and communication status with the CPU of each device. L1 1 Auto Start in HDMI Diagnostics mode and follow the procedures below. Test Start in HDMI Diagnostics mode Cancel the mode, and proceed to...
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Check item(3.2.). : Check operation of the HDMI input terminal. Check item(3.4). : Check operation of the HDMI output termi- nal. Go to check item (3-14.1.). (GUI IC [ADV8003] failure detection When the HDMI input terminal of this device is connected to the player correctly, is sound heard from procedure 2 the speaker? ※...
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3-1. Error Code H1-01 failure detection procedure Checking device. [U1039 : MN864788] Check the power supply voltage. (HDMI Tx) Checking the reset waveform. (HDMI Tx) Check item(3-1.1.). Check the power supply voltage. : Check item(3-1.3.). Checking the reset waveform : Check the waveform.
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Check the I2C communication line. (HDMI Tx) Check item(3-1.4.). Check the I2C communication line : Check the CPU. Is the "I2C" waveform of the TP near the HDMI Tx [U1039] correct (like the one shown in the diagram) when the power is turned on? HSDA Check item(3-1.5.).
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3-2. Error Code H1-02 failure detection procedure Checking device. [U1000 : MN864788] Check the power supply voltage. (HDMI Rx) Checking the reset waveform. (HDMI Rx) Check item(3-2.1.). Check the power supply voltage. : Check item(3-2.3.). Checking the reset waveform : Check the waveform.
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Check the I2C communication line. (HDMI Rx) Check item(3-2.4.). Check the I2C communication line : Check the CPU. Is the "I2C" waveform of the TP near the HDMI Rx [U1000] correct (like the one shown in the diagram) when the power is turned on? HSCL HSDA...
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3-3. Error Code H1-03 failure detection procedure Checking device. [U1003 : MN864788] Check the power supply voltage. (HDMI Rx) Checking the reset waveform. (HDMI Rx) Check item(3-3.1.). Check the power supply voltage. : Check item(3-3.3.). Checking the reset waveform : Check the waveform.
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Check the I2C communication line. (HDMI Rx) Check item(3-3.4.). Check the I2C communication line : Check the CPU. Is the "I2C" waveform of the TP near the HDMI Rx [U1000] correct (like the one shown in the diagram) when the power is turned on? HSCL HSDA...
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3-4. Error Code H1-06 failure detection procedure Checking device. [U1026 : ADV8003] Check the power supply voltage. Checking the reset waveform. Check item(3-4.1.). Check the power supply volt- Check item(3-4.2.). Check the power supply volt- Check item(3-4.3.). Checking the reset : age.
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Check the I2C communication line. Check item(3-4.4.). Check the I2C communication line : Check the CPU. Is the "I2C" waveform of the TP near the CPU [U1018] correct (like the one shown in the diagram) when the power is turned on? U1018 AVSDA AVSCL *The diagram shows an example.
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3-5. Error Code H1-14 failure detection procedure 3-6. Error Code H1-15 failure detection procedure Checking device. [U1028, U1029 : A3R12E40DBF-8E] Checking device. [U1027 : W25Q128JVFIQ] Check item(3-6.1.). Check item(3-5.1.). Write to the GUI ROM. Check soldering of IP SCALER [U1026], DDR2 [U1028/U1029] and its peripheral circuits. Check soldering of the resistors [R1688/1689/1692/1695 to 1700/1703 to 1711] between IP SCALER and...
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3-7. Error Code H1-04 failure detection procedure 3-8. Error Code H1-05 failure detection procedure Checking device. [U1103 : TMDS261B] Checking device. [U2022 : ADV7180] Check item(3-7.1.). Check item(3-8.1.). Replace [U1103] with a new device. Replace [U2022] with a new device. Recheck from check item (3.1.).
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3-9. Error Code H1-08 failure detection procedure Checking device. [U1073 : CS49844A] Check the power supply voltage. Checking the reset waveform. Check item(3-9.1.). Check the power supply volt- Check item(3-9.2.). Check the power supply volt- Check item(3-9.3.). Checking the reset : age.
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Check the SPI communication line. Check item(3-9.4.). Check the SPI communication line : Check the CPU. Is the "SPI" waveform of the TP near the DSP [U1073] correct (like the one shown in the diagram) when the power is turned on? 3pin CLK 4pin MODI 6pin CS...
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3-10. Error Code H1-12 failure detection procedure Checking device. [U1040 : PCM9211] Check the power supply voltage. Checking the reset waveform. Check item(3-10.1.). Check the power supply volt- Check item(3-10.2.). Check the power supply volt- Check item(3-10.3.). Checking the reset : age.
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Check the communication line. Check item(3-10.4.). Check the communication line : Check the CPU. Is the waveform of the TP near the DIR [U1040] correct (like the one shown in the diagram) when the power is turned on? DIR_CLK U1040 DIR_DIN DIR_CE DIR_DOUT...
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3-11. Error Code H1-16 failure detection procedure Checking device. [U1009 : Sil9437] Check the power supply voltage. (ARC IC) Checking the reset waveform. (ARC IC) Check item(3-11.1.). Check the power supply voltage. : Check item(3-11.3.). Checking the reset waveform : Check the waveform.
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Check the I2C communication line. (ARC IC) Check item(3-11.4.). Check the I2C communication line : Check the CPU. Is the waveform of the TP near the ARC IC [U1009] correct (like the one shown in the diagram) when the power is turned on? AVSCL R5152 AVSDA R2153 U1009...
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3-12. HDMI Rx [MN864788] failure detection procedure Checking operation between the HDMI (Rx) device and the player Check item(3-12.2.). Checking the DDC status register : Example Send the following command from Termite.exe. HDMI Rx1 (When checking HDMI inputs 1, 2, and 3) b In order to check, connect the player to the HDMI terminal and configure the player as AVR source.
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When the results of check item (3-12.1.) are "00" When the results of check item (3-12.2.) are "00 or 04" (Detection of 5V is not OK) (Detection of DDC is not OK.) Check the +5V voltage. (HDMI Rx) Check the DDC line. (HDMI Rx) Check item(3-12.3.).
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When the results of check item (3-12.2.) are "22" (Detection of DDC is OK.) Checking the TMDS status register 3.3V TMDS Signal TMDS Check item(3-12.5.). Checking register of the TMDS CLK detection sta- Example tus register : Example of waveform in check ① Example of waveform in check ② Send the following command from Termite.exe.
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3-13. HDMI DDC Buffer failure IC detection procedure Checking operation between the HDMI (HDMI DDC Buffer) and the player Checking the +5V/DDC status register (HDMI DDC Buffer) Check item(3-13.3.). Checking the 5V status of the register : Example Send the following command from Termite.exe. b In order to check, connect the player to the HDMI terminal and configure the player as AVR source.
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When the results of check item (3-13.3.) are "00" When the results of check item (3-13.4.) are "00 or 04" (Detection of 5V is not OK.) (If the DDC are not OK) Check the +5V voltage. (HDMI DDC Buffer) Check the DDC line. (HDMI DDC Buffer) less than 100KHz Check item(3-13.5.).
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When the results of check item (3-13.4.) are "22" (Detection of DDC is OK) Checking the TMDS status register Check item(3-13.7.). Check the TMDS CLK detection status of the Check item(3-13.8.). Checking the TMDS input waveform. : Example 3.3V TMDS Signal register : : Check the TMDS waveform at the following test point.
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3-14. HDMI transmission IC [MN864788] failure detection procedure Check the output terminal. Check item(3-14.1.). Check the video output port for failure. : Check the Monitor 1 output video signal is correct. After checking the Monitor 1, change the HDMI cable connection from OUT1 to OUT2. Turn off the AV AMP and turn it on again.
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When the results of check item (3-14.1.) are "No video signal is output from both Monitor 1 and Monitor Checking between Monitor1 and the TV. 2". Connect Monitor1 to the TV and check the following items with the TV turned on. Checking operation between the HDMI (Rx) device and the HDMI device (Tx).
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Example When the results of check item (3-14.4.) are "30" (Detection of HPD is OK / Detection of RXSENSE is OK ) Checking the EDID register. (Monitor1) Check item(3-14.5.). Check the Monitor EDID : ① Unplug the AC cord. Plug the AC cord into a power outlet. The first eight bytes are nor- ②...
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When the results of check item (3-14.4.) are "10" When the results of check item (3-14.4.) are "20" (Detection of HPD is OK / Detection of RXSENSE is not OK ) (Detection of HPD is not OK / Detection of RXSENSE is OK ) Check the RXSENSE.
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When the results of check item (3-14.4.) are "00" Checking between Monitor 2 and the TV. (Detection of HPD is not OK / Detection of RXSENSE is not OK ) Connect Monitor2 to the TV and check the following items with the TV turned on. Check the RXSENSE/HPD.
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When the results of check item (3-14.11.) are "03" (Detection of HPD is OK / Detection of RXSENSE is OK ) Example Checking the EDID register. (Monitor2) Check item(3-14.12.). Check the Monitor EDID : ① Unplug the AC cord. Plug the AC cord into a power outlet. ②...
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When the results of check item (3-14.11.) are "01" When the results of check item (3-14.11.) are "02" (Detection of HPD is OK / Detection of RXSENSE is not OK ) (Detection of HPD is not OK / Detection of RXSENSE is OK ) Check the RXSENSE.
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When the results of check item (3-14.11.) are "00" (Detection of HPD is not OK / Detection of RXSENSE is not OK ) Checking the HPD/RXSENSE status register. (Monitor2) Check item(3-14.17.). Checking the HPD and RXSENSE. : Does the test point of RXSENSE close to the HDMI output terminal [N1030] indicate the (3.3V)? Does the voltage of HPD test point close to the HDMI output terminal [N1030] indicate Hi (3-5 V)?
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3-15. GUI IC [ADV8003] failure detection procedure Checking the TMDS status register (GUI -> HDMI Tx) Check item(3-15.1.). Check the TMDS CLK detection status of the Example register. Send the following command from Termite.exe. Send the command "i 0006 00FF 0001".
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3-16. HDMI SW IC [TMDS261B] failure detection procedure Checking the TMDS status register (HDMI SW -> GUI) Example Check item(3-16.1.). Check the TMDS CLK detection status of the register. Send the following command from Termite.exe. Send the command "i 00E2 0004 0001".
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4. Device implementation location DIGITAL (A SIDE) F-HDMI (A SIDE) JK201 U1056 R1692, R1695,R1696,R1697, 5M240ZT100C5N SR5014 DIGITAL PCB [MP] N1000 R2133 BKT201 R1698,R1699,R1700,R1703, 7020-08454-000-0S R2143 U2022 C2402 N1019 ADV7180 R2138 N1000 N1017 C1292 R1704,R1705,R1706,R1707,R1710, C2248 TOP FACE TOUCH AREA R2144...
SPECIAL MODE Special mode setting button b No. 1 - 4, 6 - 8 : While holding down buttons "A", "B" and "C" simultaneously, press the power button to turn on the power. b No. 5, 9, 10 : While the power is on, hold down buttons "A", "B", and "C" for at least 3 seconds . Mode Button A Button B Button C Descriptions...
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@@@@@@ \ A.PLD SN%%%*** Config Audy IF ******** ******** Producti @ : Model name (SR5014) **.** \ : Region (U, N, K, F) y Video PLD : % : SKU code Q3 HEOS Locale : V.PLD w Firmware Package :...
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1.4. Error display See the table below for descriptions of the displayed errors and countermeasures for these. If multiple errors occur, only one item is displayed. The priority order is w, e, r, t, y, q. Condition States Display TROUBLE SHOOTING The model name, brand name and region information written in the firmware are compared L1 FIRM to the region settings in the PCB.
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Condition States Display TROUBLE SHOOTING L1 DSP Boot error 1 (After reset the DSP, DSP_Flag0 port is "Low") ERROR Boot Error 2 (After reset the DSP, MCU received state error command) Signal Detect Error (No response after input set for 1sec) Mode Change Error (No response after mode change for 1sec) •...
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1.5. Version Display in the Setup Menu Follow the steps below to display the firmware information. (1) Press the "SETUP" button on the remote control. (2) Select "General - Information - Firmware". The version information is displayed as a 16-digit number as shown in the screenshot below. General/Firmware Version XXXX-XXXX-XXXX-XXXX...
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2. PANEL / REMOTE LOCK Selection Mode 2.1. Actions Switch the PANEL LOCK and REMOTE LOCK modes between on and off. RC LOCK • PANEL LOCK Mode (with Volume) Disables reception from all keys and encoders on the front panel except the power button (including the volume).
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3-1. Selecting the Mode for Service-related 3-1.1. Actions Select diagnostic mode (service path check mode), protection history display mode, 232C standby clear 4OP INFO mode, Operation Info mode or TUNER STEP mode. 3-1.2. Starting up While holding down buttons "ZONE2 SOURCE" and "STATUS" simultaneously, press the power button Operation Info for the unit can be checked.
3-2. Protection History Display Mode 3-2.1. Actions (3) DC (if the last protection is DC) This mode enables the unit to record and display the event when the THERMAL, ASO or DC protection is activated. Cause : DC output of the power amplifier is abnormal. If protections have been activated multiple times, the latest protection operation is recorded.
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3-2.4. Clearing the Protection History 3-3. 232C Standby Clear Mode There are two ways to clear the protection history. 3-3.1. Actions (1) Activate Protection History Display Mode. Press the "STATUS" button to display the protection Switches from 232C standby mode to normal standby mode. history.
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3-4. Operation Info Mode 3-4.1. Actions (3) DC / ASO Protection count This mode enables the unit to display the accumulated operating time, power On count and each Protect protection count. DC:____ 3-4.2. Starting up ASO:___ While holding down buttons "ZONE2 SOURCE" and "STATUS" simultaneously, press the power button to turn on the power.
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3-5. TUNER STEP mode (U / N only) 3-5.1. Actions This is a special mode that enables the reception frequency STEP of the ANALOG TUNER to be changed. 3-5.2. Starting up While holding down buttons "ZONE2 SOURCE" and "STATUS" simultaneously, press the power button to turn on the power.
4. Protection Pass Mode 5. Network Initialization Mode 4.1. Actions 5.1. Actions • This mode allows the power to be turned on without activating protections. The following items are initialized. • This mode functions in the same way as normal power-on, except that protections are not activated. Network setup •...
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6. Clearing of Operation Info 7. Log Capture feature 6.1. Actions 7.1. Actions • Displays the accumulated operating time of the unit, the number of times the power was switched • Acquires the Network Module log. on, and the number of occurrences of each protection. •...
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DIAGNOSTIC MODE Service Path Check Mode 1.1. Actions This function is convenient for confirming problem paths in the product and checking the paths after repairing. The Video and Audio paths can be checked. The backup data is not rewritten. 1.2. Starting up While holding down buttons "ZONE2 SOURCE"...
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Paths to be confirmed Display Settings What to confirm Input Source : HEOS Music • Digital(PCM) input ⇒ Speaker output (Surround Back (ZONE2) L/R) Input Mode : Auto • Digital(PCM) input ⇒ Pre OUT output (ZONE2 L/R) Sound mode : STEREO ( b Only HEOS Music can be set as the input source.) DIGITAL fig.A03a...
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1.6. Confirmation items for the video system See the block diagram fig.VXXth. Paths to be confirmed Display Settings What to confirm Input Source : CBL/SAT • CVBS input ⇒ CVBS output Video Convert : Off (IP Scaler : Off), All sources •...
JIG FOR SERVICING Use the following jigs (extension cable kit) when repairing the PCBs. Order with your dealer for the jigs your dealer if necessary. CN5000 CAUTION : Incorrect connections may cause malfunction. Connection of Jig for DIGITAL PCB ---Items to Be Prepared--- 8U-110084S : EXTENSION UNIT KIT 1 Set 8U-110136S : EXTENSION UNIT KIT...
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(4) Connect the expansion cables. Board-to-Board Connections Ref. No. Ref. No. FRONT CNT N1020 DIGITAL 21pin CP4200 INPUT 31pin CP4205 INPUT N1016 DIGITAL 27pin CP4201 INPUT N1014 DIGITAL 25pin CP3403 FRONT CNT N1039 DIGITAL 11pin CP4204 INPUT CN5003 VIDEO 25pin CP5000 FRONT CNT CN5000...
ADJUSTMENT Adjusting Idling Current NOTE: Adjusting the idling current when "ECO Mode" is set may damage the Power AMP. 1. Preparation (1) Prepare a DC voltmeter. AMP UNIT (2) Place the unit under normal usage conditions, away from highly ventilated areas such as next to an air conditioning machine or electric fan.
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UPDATING PROCEDURE AFTER REPLACING THE PCB. PROCEDURE AFTER REPLACING THE U-COM, ETC. FIRMWARE UPDATE PROCEDURE 1. Items necessary for update 2. Update preparation with a USB flash drive 3. Update method when the DIGITAL PCB or network module is replaced (Using a USB flash drive) 4.
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(2) Be sure to replace the software with the latest version. DIGITAL U1041 5M570ZF256C5N SOFTWARE : AUDIO PLD U1056 5M240ZT100C5N DIGITAL U1055 5M240ZT100C5N SOFTWARE : VIDEO PLD SR5014 DIGITAL PCB [MP] N1000 R2133 7020-08454-000-0S R2143 U2022 C2402 R2138 N1017 N1019...
Update download file when the firmware is updated (Two files, "HW component" and "LEGO component") Download from SDI Model Name Model Area For HW component For LEGO component SR5014 U North America (U) Product ID : 100100760100 SR5014 N Europe (N) Product ID : 100100760200 DPMS_SR5014ALL_LEGO_xxxx.zip...
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2. Update preparation with a USB flash drive You can update the firmware by downloading the latest version with USB flash drive. 2.1. Connecting to the USB flash drive (1) Preparation • Windows PC • USB flash drive format : Prepare a USB flash drive formatted in FAT16 or FAT32. b We recommend a USB flash drive that has an LED installed.
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3. Update method when the DIGITAL PCB or network module is replaced (Using a USB flash drive) 3.1. File structure on USB flash drive (5) USB Update starts automatically. The Standby LED lights red. DIGITAL PCB or network module is replaced onto the USB flash drive in the following structure. Display during USB update (Main Display) L1 Wait After unzipping the files, store them in the root of the same USB flash drive.
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4. Update Method for Service Region Settings Copy the Service Region Settings from the USB flash drive to this unit. (5) Copy the files created on the USB flash drive. 4.1. Creating a Service Region Settings file (1) Click [Start button] - [Accessories] - [notepad] on the PC to launch the notepad. copy to USB flash drive (2) Enter "TEXT".
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5. Normal Firmware Update Method from USB Flash Drive 5.1. File structure on USB flash drive (1) Press the power button to turn on the power. (2) Wait for this unit to start up. Copy the normal update files onto the USB flash drive in the following structure. (3) Set the input source to HEOS Music.
6. Normal Firmware Update Method from OTA 6.2. Check and update the firmware Download the latest firmware from our website and update the firmware. Check if there is a firmware update available. It is also possible to check approximately how long the ---Cautions on Firmware Update--- update will take.
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Display(Main Display) General L1 Updating Main CPU L2 ––– Main FBL (No used) DSP1 or DSP **min DSP2 ↓ b Except : NR1510/NR1510/SR5014/SR6014 L1 Error DSP3 Update ErrorYYXX : DeviceID, : ErrorCode) YYXX b Except : NR1510/NR1510/SR5014/SR6014 L3 Please check you DSP4 L3 : Content of the display is scrolled.