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Operating instructions
for washing machines
To avoid the risk of accidents or damage to the machine, it is
essential to read these instructions before it is installed and used for
the first time.
en-ZA
M.-Nr. 11 613 220

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Summary of Contents for Miele WCA020 WCS Active

  • Page 1 Operating instructions for washing machines To avoid the risk of accidents or damage to the machine, it is essential to read these instructions before it is installed and used for the first time. en-ZA M.-Nr. 11 613 220...
  • Page 2: Table Of Contents

    Contents Warning and Safety instructions ..............Operating the washing machine ..............12 Control panel ....................... 12 How the sensor controls work ............... 13 How the sensor controls work ................13 Caring for the environment ................14 Before using for the first time ................15 Removing the open spanner ................
  • Page 3 Water softeners ....................39 Dispensing aids ....................39 Fabric conditioner and liquid starch ..............39 Recommended Miele detergents ................ 41 Recommended detergents in accordance with Directive (EU) Nr. 1015/2010..42 Cleaning and care ..................... 43 Cleaning the external casing and the control panel ..........43 Cleaning the detergent dispenser drawer ............
  • Page 4 Contents The water protection system................64 Connection to the water supply ................65 Connecting the water inlet ................65 Water drainage ....................66 Fitting the elbow..................... 66 Direct connection to a sink drain outlet............67 Electrical connection ..................68 Consumption data ..................... 69 Note for test institutes ..................
  • Page 5: Warning And Safety Instructions

    It must be used only as a domestic appliance to wash items which are specified by the manufacturer as being washable on the wash care label. Miele cannot be held liable for damage resulting from incorrect or improper use or operation.
  • Page 6 Warning and Safety instructions Safety with children  Children under 8 years of age must be kept away from the washing machine unless they are constantly supervised.  Children 8 years and older may only use the washing machine unsupervised if they have been shown how to use it safely and recognise and understand the consequences of incorrect operation.
  • Page 7 It is essential that this standard safety requirement is met. If in any doubt, please have the wiring system of the building tested by a qualified electrician. Miele cannot be held liable for the consequences of an inadequate earthing system (e.g. electric shock). ...
  • Page 8  If the electrical connection cable is faulty it must only be replaced by a Miele authorised service technician to protect the user from danger.  The machine must be isolated from the electricity supply when cleaning and maintaining the machine and in the event of a fault.
  • Page 9 Warning and Safety instructions Correct use  Do not install the washing machine in a room where there is a risk of frost. Frozen hoses may burst or split. The reliability of the electronic control unit may be impaired at temperatures below freezing point.
  • Page 10 If, however, you do wish to descale it, only use a proprietary natural citric acid based descaling agent. Miele recommends using Miele descaling agent which is available to order online at www.miele.co.uk or from Miele. Strictly observe the instructions on the packaging.
  • Page 11  A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit (available as an optional accessory). Please make sure you order the correct one for the Miele washing machine and Miele tumble dryer.
  • Page 12: Operating The Washing Machine

    Operating the washing machine Control panel                      a Sensor control  (temperature) g Time display for selecting the temperature After the programme has started, the programme duration will appear in b Sensor control ...
  • Page 13: How The Sensor Controls Work

    Operating the washing machine i Indicator lights How the sensor controls work The sensor controls control the values  lights up if there are faults located above them. affecting the water inlet and drainage The , , , ,  and  sensor controls react to fingertip contact. ...
  • Page 14: Caring For The Environment

    Miele, free of charge. By law, you are solely responsible for deleting any personal data from the old appliance prior to disposal. You are...
  • Page 15: Before Using For The First Time

    Before using for the first time Remove the drain hose elbow  Damage resulting from incorrect from the drum installation and connection. Installing and connecting the An elbow piece for the drain hose is washing machine incorrectly will stored in the drum. cause serious property damage.
  • Page 16 Before using for the first time Removing the protective foil Opening the door at the end of and stickers the programme  Remove: The door remains locked during the anti-crease phase. The indicators light - Any protective film from the door up for the first 15 minutes.
  • Page 17: Washing Environmentally And Economically

    This will keep the energy and water bacteria and odours to build up in the consumption to a minimum in relation washing machine. Miele therefore to the size of the load. recommends cleaning the washing machine once every month.
  • Page 18: Prepare The Laundry

    1. Prepare the laundry Tip: Stains (e.g. blood, egg, coffee, tea) can be pre-treated using some handy tricks which can be found in the Miele guide to laundry care.  Damage due to solvent-based cleaning agents Cleaning agents containing benzine, stain remover, etc., can damage...
  • Page 19: Load The Washing Machine

    2. Load the washing machine Open the door Close the door  Reach under the door grip and pull  Make sure that no items are caught the door open. between the door and the seal. Check the drum for pets or foreign objects before loading it with laundry.
  • Page 20: Select A Programme

    3. Select a programme Selecting a temperature and spin Programme selection speed The washing machine is switched on by turning the programme selector to a The wash programme’s pre-set wash programme. temperature and spin speed light up brightly. The temperatures reached inside the washing machine might not be the same as the temperatures selected.
  • Page 21 3. Select a programme Selecting extra options In some programmes, you can combine 2 extra options. In other programmes, you can only select 1 extra option or there are no available extra options.   Touch the  sensor control: - Once: the Short extra option is selected and lights up.
  • Page 22: Add Detergent

    4. Add detergent Adding fabric conditioner Detergent dispenser drawer Any detergent suitable for automatic front loading washing machines can be used. Please observe the instructions for use and dosage on the detergent packaging. Adding detergent  Add fabric conditioner or liquid starch to the ...
  • Page 23 4. Add detergent Tips on dosing Using liquid detergent with a pre- wash Adjust the detergent dosage to the level of soiling of the laundry and the size of Liquid detergent cannot be used for the the load. Reduce the amount of main wash if the pre-wash has been detergent with smaller loads (e.g.
  • Page 24: Capdosing

    Each capsule contains the correct amount for one wash cycle. Caps are available to order from Miele  Open the lid of the / or from the Miele online shop (see the compartment. end of this booklet for contact details). ...
  • Page 25 4. Add detergent The wash programme will dispense the contents of the capsule at the correct time. Water intake to the  compartment is solely via the capsule. Do not add any additional fabric conditioner to the  compartment.  Remove the empty capsule at the end of the programme.
  • Page 26: Start The Programme

    5. Start the programme Starting a programme Adding laundry during a programme sequence  (AddLoad) Laundry can be added or removed at any time, provided that the  symbol is not illuminated in the display.  Touch the  sensor control.  Touch the  sensor control. Rotating bars  ...  ... ...
  • Page 27: End Of Programme

    6. End of programme Opening the door and Items left in the drum could discolour removing the laundry other items in the next wash or become discoloured themselves. The door remains locked during the Remove all items from the drum. anti-crease phase. The indicators light up for the first 15 minutes.
  • Page 28: Spinning

    Spinning Final spin speed in wash Selecting Rinse hold (final spin) programmes  Touch the  sensor control repeatedly until the  indicator When a programme is selected, the (Rinse hold) lights up. sensor control for the optimum spin speed for that programme will be The laundry is not spun after the final brightly lit up in the control field.
  • Page 29: Delay Start

    Delay start With Delay start you can choose when Starting Delay start you want the programme to start. You  Touch the  sensor control. can delay the start of the programme by The Delay start process starts and 30 minutes up to a maximum of 24 counts down on the time display.
  • Page 30: Programme Chart

    Programme chart ECO 40-60 Max. load 7.0 kg Items For normally soiled cotton garments A laundry load consisting of mixed cottons that are intended for washing at 40 °C or 60 °C can be washed in the same wash cycle. This programme is the most efficient in terms of energy and water consumption for washing cottons.
  • Page 31 Programme chart Minimum iron Cold to 60 °C Max. load 3.5 kg Items Synthetic and mixed fibre textiles as well as easy care cotton Reduce the spin speed for fabric that creases easily. Woollens  Cold to 40 °C Max. load 2.0 kg Items Wool or wool blend fabric Reduce the spin speed for fabric that creases easily.
  • Page 32 Programme chart Outerwear Cold to 40 °C Max. load 2.5 kg Items Performance outerwear (e.g. jackets and trousers) made from membrane fabric such as Gore-Tex®, SYMPATEX®, WINDSTOPPER®, etc. - Zip up or close any jackets with Velcro before washing. - Do not use fabric conditioner. - If required, these items can also be re-proofed using the Proofing programme.
  • Page 33: Extra Options

    Extra options You can use the extra options buttons Short to augment the wash programmes. For textiles with light soiling with no Use the  sensor control to select or visible staining. deselect extra options. The wash duration is reduced. Water + The water level in the main wash and the rinses will be increased.
  • Page 34: The Following Extras Can Be Selected In Addition To The Programmes

    Extra options The following extras can be selected in addition to the programmes ECO 40-60 – – – –     Cottons    Minimum iron – Woollens  – – – –    Delicates –...
  • Page 35: Garment Care Label Symbols

    Garment care label symbols Washing Drying  The figure quoted in the bucket is the Normal temperature maximum temperature at which the  Low temperature garment can be washed.  Do not tumble dry  Normal agitation  Reduced agitation Ironing ...
  • Page 36: Programme Sequence

    Programme sequence Main wash Rinse Spin Water Wash Water Rinse level rhythm level cycles     ECO 40-60 2–3 1,2,3     Cottons     Minimum iron Woollens      Delicates ...
  • Page 37 Programme sequence Special features in the  = low water level programme sequence  = medium water level Anti-crease:  = high water level At the end of the programme, the drum  = intensive rhythm continues to turn at intervals for up to 30 minutes to help prevent creasing.
  • Page 38: Changing The Programme Sequence

    Changing the programme sequence Changing a programme (safety Cancelling a programme lock) You can cancel a wash programme at any time after it has started. A programme, temperature, spin speed or selected options cannot be changed  Turn the programme selector to the once the machine has been  position.
  • Page 39: Detergent

    Detergent The correct detergent Dispensing aids All detergents produced for automatic Use dispensing aids, (e.g. balls) if these washing machines are suitable. Follow are supplied with the detergent, the manufacturer's instructions and particularly when using liquid detergent. dosage recommendations on the Refill packs of detergent packaging.
  • Page 40 Detergent Using fabric conditioner or Colour run and dye removers/ starch separately dyes Prepare the starch in accordance with  Damage due to colour run/dye the manufacturer's instructions on the removers. packaging. Colour run and dye removers can Tip: When adding fabric conditioner, cause corrosion in the washing activate the Water + extra option.
  • Page 41: Recommended Miele Detergents

    Detergent Recommended Miele detergents Miele detergents have been specially designed for day-to-day use in Miele washing machines. See “Detergents and care products” for more information about these detergents. Miele detergents Miele capsules    UltraWhite UltraColor   ...
  • Page 42: Recommended Detergents In Accordance With Directive (Eu) Nr. 1015/2010

    Detergent Recommended detergents in accordance with Directive (EU) Nr. 1015/2010 The recommendations apply to the temperature ranges given in the Programme chart. Universal Coloureds Delicates and Specialist woollens detergent   ECO 40-60 – –   Cottons – – ...
  • Page 43: Cleaning And Care

    Cleaning and care Cleaning the external casing Cleaning the detergent and the control panel dispenser drawer  Washing at low temperatures and the Risk of electric shock! use of liquid detergent can lead to a Mains voltage is present when the build-up of mould and germs in the washing machine is switched off detergent drawer.
  • Page 44 Cleaning and care Cleaning the siphon and the / compartment channel Liquid starch results in clogging. If clogged, the siphon in the / compartment will not work and the compartment can overflow. Clean the siphon particularly thoroughly after using liquid starch a few times.
  • Page 45: Hygiene Info(Cleaning The Drum)

    Cleaning and care  Clean the filter. Hygiene info (Cleaning the drum)  Reassemble in reverse order. Washing at low temperatures and/or Cleaning the filter in the inlet valve using liquid detergent can cause  Using pliers, carefully loosen the bacteria and unpleasant odours to build ribbed plastic nut on the inlet valve up in the washing machine.
  • Page 46: Problem Solving Guide

    Problem solving guide Many malfunctions and faults that can occur in daily operation can be easily remedied. Time and money will be saved because a service call will not be needed. The following guide may help you to find the reason for a malfunction or a fault, and to correct it.
  • Page 47: The Programme Is Cancelled And A Fault Indicator Light Lights Up In The Control Panel

     Wait at least 2 minutes before reconnecting the washing machine to the electricity supply.  Switch the washing machine on again.  Restart the programme. If the fault message appears again, contact the Miele Customer Service Department.
  • Page 48: During The Programme, A Symbol Appears In The Time Display

     appears temperature above 60 °C has not been run for a long in the time display. time.  Run the Cottons 90 °C programme using Miele machine cleaner or a multi-purpose powder detergent. This will clean the washing machine and prevent a...
  • Page 49: General Problems With The Washing Machine

     In order to prevent bacteria and unpleasant odours building up in the washing machine, run the Cottons 90 °C programme using Miele machine cleaner or a universal powder detergent. The door and the detergent drawer were closed after washing.
  • Page 50 Problem solving guide General problems with the washing machine Problem Cause and remedy Fabric conditioner is not The siphon tube is not correctly positioned or is completely dispensed clogged. or too much water  Clean the siphon, see “Cleaning and care - remains in the ...
  • Page 51: An Unsatisfactory Wash Result

    Problem solving guide An unsatisfactory wash result Problem Cause and remedy Liquid detergent does Liquid detergents usually contain no bleaching not give the required agents. They do not remove fruit, coffee and tea result. stains.  Use a general purpose powder detergent containing a bleaching agent.
  • Page 52: The Door Will Not Open

    Problem solving guide The door will not open Problem Cause and remedy The door cannot be The drum is locked during a programme. pulled open during a  Follow the description in “5. Starting a programme programme. – Adding or removing laundry”. After the programme is For safety reasons the drum door cannot be opened cancelled, flashing bars...
  • Page 53: Opening The Door In The Event Of A Blocked Drain Outlet And/Or Power Cut

    Problem solving guide Draining the washing machine Opening the door in the event of a blocked drain outlet and/ Remove the drain filter, though not or power cut completely.  Switch off the washing machine.  Place a suitable container under the access panel, e.g.
  • Page 54 Problem solving guide Open the door  Danger of injury due to rotating drum! Reaching into a moving drum is extremely dangerous. Always make sure that the drum is stationary before reaching in to remove laundry.  Clean the drain filter thoroughly. ...
  • Page 55: Service

    In the event of any faults which you Optional spare parts and accessories cannot remedy yourself, please contact for this washing machine are available your Miele dealer or the Miele Customer from your Miele Dealer, the Miele Spare Service Department. Parts Department or via the internet at www.miele.co.uk.
  • Page 56: Installation

    *INSTALLATION* Installation Front view a Water inlet hose (pressure tested to e Detergent dispenser drawer 7000 kPa) f Door b Mains connection cable g Access to drain filters, drain pumps c Flexible drain hose (with detachable and emergency release swivel elbow) h Four height-adjustable feet d Control panel...
  • Page 57: Rear View

    *INSTALLATION* Installation Rear view a Drain hose e Water inlet hose (pressure tested to 7000 kPa) b Transport clips for inlet and drain f Safety caps for transit bars hoses and mains connection cable c Mains connection cable g Transport clips for inlet and drain hoses and for storing transit bars d Protruding lid for holding when when not in use...
  • Page 58: Installation Surface

    (concrete or brick), in order to ensure it cannot fall or slip. Secure the washing machine using a clamp/fastening bracket (MTS floor mounting kit – available from your Miele dealer or Miele spare parts department).
  • Page 59: Removing The Transit Bars

    *INSTALLATION* Installation Removing the right-hand transit bar Removing the transit bars Removing the left-hand transit bar  Push the cover out and turn the left- hand transit bar 90° using the  Push the cover out and turn the left- spanner supplied.
  • Page 60 *INSTALLATION* Installation Covering holes Securing the transit bars  Risk of injury from sharp edges. There is a risk of injury from reaching into holes that are not covered. Cover the holes for the transit bars after they have been removed. ...
  • Page 61: Fitting The Transit Bars

    *INSTALLATION* Installation Fitting the transit bars Opening the covers  Press against the retainer with a sharp object (a narrow screwdriver, for example). The cover opens. Fitting the transit bars  To fit the bars, follow the instructions for removing them in reverse order. Tip: The bars will slide in more easily if you lift the drum slightly.
  • Page 62: Levelling The Machine

    *INSTALLATION* Installation Levelling the machine The washing machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase electricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used for levelling the washing machine.
  • Page 63: Installing Under A Continuous Worktop

    Installation Installing under a continuous Washer-dryer stack worktop The washing machine can be combined with a Miele tumble dryer in a washer-  Risk of electric shock due to dryer stack. The appropriate “WTV” exposed cables stacking kit* to match your dryer is There is a risk of coming into contact required.
  • Page 64: The Water Protection System

    *INSTALLATION* Installation Drain hose The water protection system The drain hose is protected by a The Miele water protection system ventilation system which prevents the protects all parts of the washing washing machine from being emptied machine from water damage.
  • Page 65: Connection To The Water Supply

    *INSTALLATION* Installation Maintenance Connection to the water supply Only use a genuine Miele hose that has Connecting the water inlet been pressure tested to withstand at least 7,000 kPa should you ever need a  Health risk and risk of damage replacement.
  • Page 66: Water Drainage

    If required, the hose can be extended to a length of up to 5 m. Accessories are  available from your Miele dealer or from the Miele Customer Service Department. For drain heights of more than 1 m (up to a maximum delivery head of 1.8 m), a...
  • Page 67: Direct Connection To A Sink Drain Outlet

    *INSTALLATION* Installation Direct connection to a sink drain outlet a Adapter b Spigot nut c Hose clip d End of the hose  Fit adapter  to the sink drain outlet using nut .  Attach the end of hose  to adapter .
  • Page 68: Electrical Connection

    Miele product must also be  Risk of fire from overheating. maintained in isolated operation or in operation that is not synchronised with...
  • Page 69: Consumption Data

    Consumption data Load Energy Water Duration Residual moisture °C  kWh Litres h:min ECO 40-60 0.70 3:19 Cottons 60 °C 1.20 2:29 * 0.90 2:59 * 0.88 2:59 * 0.50 2:59 20 °C 0.35 2:39 Minimum iron 30 °C 0.45 1:59 40 °C 0.34 0:20 Express 20 Woollens ...
  • Page 70: Technical Data

    Technical data Height 850 mm Width 596 mm Depth 636 mm Depth with door open 1054 mm Height for building under 820 (+8/-2) mm Width for building under 600 mm Depth for building under 600 mm Weight Approx. 85 kg Capacity 7.0 kg dry laundry Supply voltage See data plate Rated load See data plate Fuse rating...
  • Page 71: Programmable Functions

    Programmable functions Choosing and selecting a The programmable functions are used programmable function to alter the washing machine’s electronics to suit changing The number of the programmable requirements. Programmable function will appear in the time display functions can be altered at any time. as ...
  • Page 72: Editing And Saving A Programmable Function

    Programmable functions Editing and saving a Exit programming level programmable function  Turn the programme selector to . You can either switch a programmable The option you have selected is now function on/off or select different stored in memory. You can change it options.
  • Page 73: Lock Code

    Programmable functions  Lock code  Indicator switch-off behaviour The lock code prevents the washing machine being used without your The indicators will switch off after knowledge. 10 minutes to save energy. When the code has been activated, you Options have to enter a code after switching the ...
  • Page 74: Memory

    Programmable functions  Memory  Soak duration The washing machine will save the You can set a duration for the soak last settings (temperature, spin speed process of between 30 minutes and and some of the extras) selected for a two hours. programme after the programme has You can select the duration in 30 minute started.
  • Page 75: Reduce Temperature

    The boiling point for water is lower at There are three different water levels high altitudes. In order to avoid water which can be selected by activating boiling, Miele recommend activating the Water + extra. the reduce temperature setting at Options altitudes of more than 2000 m above...
  • Page 76: Suds Cooling

    Programmable functions  Suds cooling  Anti-crease When this is activated, additional The anti-crease function helps prevent water flows into the drum at the end of creasing if laundry is not going to be the main wash to cool the suds down. removed immediately after the end of Hot suds can damage plastic drainage the programme.
  • Page 77: Detergents And Care Products

    These and many other products can be protection formula ordered from www.shop.miele.com, the - Best wash results at 20/30/40/60 °C Miele Customer Service Department or your Miele dealer. Detergent UltraWhite (powder detergent) - Best results at 20/30/40/60/95 °C...
  • Page 78: Specialist Detergents

    - Visibly renews fabric with just one wash Caps Sport - Special Miele formula with - For synthetic fabrics Novozymes technology - Neutralises odours thanks to built-in - Removes pilling and renews colour odour absorber...
  • Page 79: Fabric Care

    Detergents and care products Fabric care  Machine care These fabric care products are available Descaling agent as convenient single-use capsules. - Removes heavy limescale deposits Fabric conditioner cap - Mild and gentle with natural citric - Fabric conditioner for freshly scented acid laundry - Gentle on heater elements, drum and...
  • Page 83 South Africa Miele (Pty) Ltd 63 Peter Place Bryanston 2194 P.O. Box 69434 Bryanston 2021 Tel.: (011) 875 9000 Fax: (011) 875 9035 Internet: www.miele.co.za E-mail: info@miele.co.za Manufacturer: Miele & Cie. KG Carl-Miele-Straße 29 33332 Gütersloh Germany...
  • Page 84 WCA 020 Active en-ZA M.-Nr. 11 613 220 / 03...

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