Altice Optimum Connection Manual page 9

Help
DIY troubleshooting, no tools required.
Here are a few quick tips to keep your services running smoothly and help you save time:
+ If you're not getting a picture or you see a blue or black screen, check that your
TV and cable box are plugged in and powered on. Then, make sure all of your
connections are secure.
Next, make sure that your TV is on the correct input by pressing TV INPUT on the
+
Optimum remote, or TV/VIDEO, INPUT or SOURCE on your TV manufacturer's remote,
until you see a picture on your screen.
+ If you're still having issues, reset your cable box by unplugging it from either the wall
outlet or the box itself. Wait about fi ve seconds, then plug it back in and allow the box
to reboot, which takes about three minutes.
We know that your time is valuable.
That's why we have plenty of ways to
make getting help easier:
optimum.net/support
optimum.net/chat
Optimum Support App
@OptimumHelp
youtube.com/optimum
facebook.com/optimum
Optimum, the Optimum family of marks and Optimum logos are registered trademarks of CSC Holdings, LLC, a subsidiary of Altice
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USA, Inc. © 2022 CSC Holdings, LLC