Troubleshooting - Panasonic EH-XC10 Operating Instructions Manual

Troubleshooting

Problem
The power does not turn on.
The power turns off during use.
The charging indication/
notification lamp turns off.
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PB017051 - EH-XC10 _(01EN)_11-19-18.indd 18
Possible cause
The appliance has not been charged.
The AC adaptor is connected.
There is no power remaining in the
battery.
Appliance is clogged with facial
cleanser.
Too much facial cleanser or sticky facial
cleanser or other inappropriate cleanser
has been used.
The appliance automatically turns off
approximately 3 minutes after using the
warming make-up removal mode and
approximately 1 minute after using the
brush cleansing or pore-targeted
cleansing modes.
The appliance stops every 20 seconds
when using to wash your face. (See
page 15.)
This lamp turns off after charging is
complete. (See page 10.)
Action
Charge the appliance.
(See pages 10 and 11.)
Disconnect the AC adaptor
before use.
Charge the appliance.
(See pages 10 and 11.)
Use warm water to clean and
remove the cleanser.
Clean and remove the cleanser
and then try reducing the amount
of facial cleanser.
2018/11/19 8:41:34