Resetting The Unit - Honeywell MS9535 Quick Start Manual

Resetting the Unit

I'm frustrated -- its not working. OK, before you call support below, try the following steps.
1) Reset the Scanner -- Hold the scanner towards the ceiling (not your eyes) and hold the CodeGate button at the
top for 30-seconds. You should hear a beep and the Bluetooth light will start blinking.
2) Reseat all the cables. This includes the power cable, and the USB cable -- at both ends.
3) Make sure the drivers are loaded properly on your computer. Device manager should show the unit there, and
the Bluetooth LED light on the cradle should be solidly lit when the USB cable is connected.
4) Scan the Bluetooth address on the cradle. This will re-establish the connection between the Scanner and the
cradle base station. You should hear 3 beeps initially, and about 10-seconds later, 2 more beeps.
5) Reset the unit to the factory defaults. Scan BOTH the Enable Factor Defaults and Recall Defaults
later in this document -- or your reference manual.
6) Scan the CodeGate Inactive in Stand
7) Scan the Enable Range Gate
A this point, you should be ready to scan. If the scanner is not working, pour yourself a glass of your favorite adult
beverage, take a deep breath and call Honeywell Support below.
Honeywell Support
Honeywell support is among the best I have experienced. The folks at the end of the line really do seem to know
their product and/or can get the answer for you quickly.
Phone: 1 888 633 - 3762
hit:
1 - Technical Support
4 - All handheld scanners
1 - MS9500 series
You will need to have the model number on the bottom of the cradle handy - along with your name and email.
MS9535 Voyager BT
MS9535 Voyager BT Quick Start Guide
barcode -- only if you are planning to scan with the scanner in the scan.
barcode-- only if you are planning to use the bulk scan entry mode
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END USER DOCUMENTATION
scans found
Updated: June 2010