The Speakers Are Making An Odd Sound; The Sound Is Interrupted; Whenever A Function Is Used On The Tv Or The Channel Is; The Tv Audio Is Not Being Played Through The Sound Bar Or A/V Receiver - Samsung UA85BU8000WXXY E-Manual

The speakers are making an odd sound.

Run Sound Test.
• Menu
Make sure that the audio cable is connected to the correct audio output connector on the external device.
For antenna or cable connections, check the
• Menu

The sound is interrupted.

Sound quality may become affected if the wireless router is close to the Bluetooth speaker. Place the Bluetooth
speaker as close as possible to the TV without obstacle between them. Do not place the wireless router close to the
Bluetooth speaker body.
To minimise interruptions, we recommend a wireless access point that uses a 5 GHz frequency. 5 GHz may not be
available depending on the model.
When the symptom persists, it is recommended to use wired connection such as HDMI (eARC) and Optical.
Whenever a function is used on the TV or the channel is changed, the TV
voices the activity. The TV explains in voice-over the video scenes displayed
on the screen.
Turn off the Voice Guide
• Menu
Guide
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The TV audio is not being played through the Sound bar or A/V receiver.

Check the Sound bar or A/V receiver's power supply and its settings.
• When connecting the optical cable between the TV and Sound bar or A/V receiver, make sure that the sound
output is set Optical
• In case of HDMI-eARC connection, make sure that it is connected to the eARC dedicated HDMI port on your TV.
However, the eARC can be used only when the Sound bar or A/V receiver supports the eARC feature.
Settings Support Device Care
Signal
Settings Support Device Care
function in Voice Guide
Settings All Settings
on your TV.
Self Diagnosis
Information. A low signal level may cause sound distortions.
Self Diagnosis
Settings.
General & Privacy Accessibility
- 199 -
Sound Test
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Signal Information
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Voice Guide Settings Voice