Table of Contents
Advertisement
HDMI (eARC) is connected, and there is no sound.
Check whether
Digital Output Audio Format
If a sound bar or A/V receiver that does not support
sound when a
Dolby Digital+
It is recommended to set
on the performance of the connected sound bar or A/V receiver.
•
Menu
The speakers are making an odd sound.
Run
Sound
Test.
•
Menu
Make sure that the audio cable is connected to the correct audio output connector on the external device.
For antenna or cable connections, check the
•
Menu
The sound is interrupted.
Sound quality may become affected if the wireless router is close to the Bluetooth speaker. Place the Bluetooth
speaker as close as possible to the TV without obstacle between them. Do not place the wireless router close to the
Bluetooth speaker body.
To minimize interruptions, we recommend a wireless access point that uses a 5 GHz frequency. 5 GHz may not be
available depending on the model.
When the symptom persists, it is recommended to use wired connection such as HDMI (eARC) and Optical.
Whenever a function is used on the TV or the channel is changed, the TV
voices the activity. The TV explains in voice-over the video scenes displayed
on the screen.
Turn off the
Voice Guide
•
Menu
Guide
Try Now
is set to Pass-Through.
source is received.
Digital Output Audio Format
Settings
All Settings
Settings
Support
Device Care
Signal
Settings
Support
Device Care
function in
Voice Guide
Settings
All Settings
Dolby Digital+
is used and
to
Auto
if only limited audio format is supported depending
Sound
Expert Settings
Self Diagnosis
Information. A low signal level may cause sound distortions.
Self Diagnosis
Settings.
General & Privacy
Accessibility
- 191 -
Pass-Through
is selected, there is no
Digital Output Audio Format
Sound Test
Try Now
Signal Information
Try Now
Voice Guide Settings
Auto
Voice
Advertisement
Table of Contents
