Troubleshooting - Fisher & Paykel ICON+ Healthcare Provider Manual

7. TROUBLESHOOTING

Problem Possible Cause
There is no visible The plug may not be correctly attached to the
display or power power cord.
Insufficient air is The Chamber Lid may not be correctly fitted to
delivered from the the device. Ensure the Water Chamber is in the
device device.
"Error" is displayed on An error may have been detected with the
the Home Screen of device.
the device
AlarmTunes does not The Alarm may be set to "off ".
work
The Alarm may be set to "buzzer".
F&P Studio software may not have been installed.
The Alarm volume may not be set loud enough.
The Heater-Plate and/ The power supply is located directly underneath
or Water Chamber base the Heater-Plate and in stand-by mode generates
is warm to the touch approximately 5 W of power, which causes the
even though the device feeling of warmth. The Water Chamber is also
isn't being used fully insulated by the device which can cause
heat to be retained. This is perfectly normal and
should not cause concern.
I think my chamber is In stand-by mode the power supply can heat
leaking because there the water in the Water Chamber causing
is a build-up of water condensation to form.
on the Heater-Plate
I don't think my Check the Humidity setting is above 1. Check the
humidifier is working Water Chamber as it may be empty.
I can't set the Novo At higher altitude settings the motor is forced
pressure to over to spin faster to deliver the set pressure. If the
18 cmH O altitude setting is increased high enough the
2
motor could reach its maximum speed which will
affect its ability to deliver higher pressures.
Ramp mode won't The minimum pressure may be set to 4 cmH
activate if this is the case then the pressure will start and
remain at 4 cmH
2
O until an event is detected.
2
A-9
Solution
Ensure the plug is securely attached to the power
cord, and is connected to the power supply.
Refer to the Use and Care Manual for detailed
instructions for fitting the Chamber Lid.
Disconnect from power, then connect and re-start
device. If error persists, record the number displayed
and contact your Fisher & Paykel Healthcare
representative for further instructions.
Refer to Section 3 of the Use and Care Manual for
instructions on the Alarm setting.
Once F&P Studio software has been installed onto
your computer and your favorite songs selected,
download onto your InfoUSB and then ensure the
InfoUSB is inserted into the USB Port of the device.
If concerned about overheating unplug the device
from the wall socket when it is not being used.
Before each use remove the Water Chamber and dry
the basin of the device with a cloth. If the water
build-up becomes excessive, please contact your
Fisher & Paykel representative for further information.
Refer to Section 1, Part 2 of the Use and Care Manual
for more information on the humidity controls.
Check that the Altitude is set at the correct level for
your region.
O, Ramp mode will activate if the minimum set
pressure is higher than 4 cmH
activate throughout the night to give relief from high
pressures when the patient transitions from sleep to
awake states.
O. SensAwake will
2