Status Messages - HTC EVO Design 4G User Manual

Status Messages

You may receive status messages under certain conditions. Before contacting Sprint Worldwide
Customer Support, note the message, numeric code, and the conditions under which it
appeared. The following table lists and describes the status messages.
Status Messages
Number Not in Service
User Not Available
User Not Authorized
Please Try Later
Service Restricted
Service Not Available
Energency Calls Only
System Busy. Try Later
Service Conflict
Please Try Again
Self Check Error
Self Check Fail
Wrong PIN
PIN Blocked. Call Your
Provider
Insert SIM
Check SIM Card
Sprint Worldwide Wireless Service
Message Description
The number that you entered is not valid.
The phone that you called is either busy, out-of-range, or
turned off. Please try again later.
The phone that you called is either busy, out-of-range, or
turned off. Please try again later.
This service is temporarily not available. Please try again later.
Service may not be activated properly. Please contact Sprint
Customer Service to report the issue for resolution.
This feature is not available on the current network.
Either the service is not activated properly or the current
network is available for emergency calling only. Adjust your
network settings to check for other available networks. If
service is still not available after adjusting the settings, contact
Sprint Customer Service to report the issue for resolution
The system is experiencing heavy traffic. Please try again later.
This service cannot be enabled because an incompatible
service has already been turned on.
An error occurred. Note the error code and try again.
A fault was detected with your device. If this error recurs, note
the error and contact Sprint Customer Service.
An operational fault was detected with your device. Note the
numeric code, turn your device off, and contact Sprint
Customer Service.
You have entered an incorrect SIM PIN number. You have only
three attempts to enter your PIN. After a third unsuccessful
attempt, your device will be locked and you will have to call
Sprint Customer Service to have it unlocked. Sprint sets the
default to PIN off; if you elect to enable the PIN then you will
need to contact Sprint for the default PIN and PUK.
An incorrect SIM PIN was entered three consecutive times.
You will be unable to send or receive calls on your device.
Contact Sprint Customer Service to obtain the PIN Unblocked
Key (PUK) code. Sprint sets the default to PIN off; if you elect
to enable the PIN then you will need to contact Sprint for the
default PIN and PUK.
Your SIM card is not being detected. Please check to ensure
that you have inserted the SIM card.
Please check your SIM card to make sure it is properly
inserted.
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