International Roaming Status Messages - HTC One E8 User Manual

for providers on the GSM network. If your phone has automatically selected a GSM network while
traveling, then you will need to set the phone to CDMA to access CDMA data services. (See Enable
Global Roaming Mode.) Visit sprint.com/sww for a list of services available in each country.

International Roaming Status Messages

You may receive status messages under certain conditions. Before contacting Sprint Worldwide
Customer Support, note the message, numeric code, and the conditions under which it appeared.
The following table lists and describes the status messages.
Status Messages
Number Not in Service
User Not Available
User Not Authorized
Please Try Later
Service Restricted
Service Not Available
Emergency Calls Only
System Busy. Try Later
Service Conflict
Please Try Again
Self Check Error
Self Check Fail
Sprint Worldwide Wireless Service
Message Description
The number that you entered is not valid.
The phone that you called is either busy, out-of-
range, or turned off. Please try again later.
The phone that you called is either busy, out-of-
range, or turned off. Please try again later.
This service is temporarily not available. Please
try again later.
Service may not be activated properly. Please
contact Sprint Customer Service to report the
issue for resolution.
This feature is not available on the current
network.
Either the service is not activated properly or the
current network is available for emergency
calling only. Adjust your network settings to
check for other available networks. If service is
still not available after adjusting the settings,
contact Sprint Customer Service to report the
issue for resolution.
The system is experiencing heavy traffic. Please
try again later.
This service cannot be enabled because an
incompatible service has already been turned
on.
An error occurred. Note the error code and try
again.
A fault was detected with your phone. If this error
recurs, note the error and contact Sprint
Customer Service.
An operational fault was detected with your
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