HP iPAQ h6310 User Manual page 210

Problem
Microsoft
ActiveSync
cannot locate
my Pocket PC
when
I synchronize.
I cannot open
e-mail in the
Inbox after I
restore using
Microsoft
ActiveSync.
I tried to
synchronize
a workbook
and the file
is unresolved
in Microsoft
ActiveSync.
14–8
Solution (Continued)
■
Be sure the device is on and the
charging/communications port on the bottom of the
Pocket PC is connected to the communications port in
the Synchronization cradle.
■
Be sure all cables are securely connected.
■
Remove your Pocket PC from the Synchronization
cradle or disconnect it from the Autosync cable, power
on the unit by pressing the Power button, then put it
back in the Synchronization cradle or reconnect it to the
Autosync cable.
■
Reset the device by using the stylus to lightly press the
Reset button.
■
Check Connection Settings in ActiveSync on your
computer to ensure the communications port you are
using is active.
Use Microsoft ActiveSync to synchronize your Pocket PC
with your computer. For more information, refer to the
"Synchronizing with Your Computer" section in Chapter 12,
"Using ActiveSync."
Pocket Excel does not support all Excel formatting;
therefore, Microsoft ActiveSync cannot synchronize the file.
Troubleshooting
User's Guide