Software Diagnostics Tools; Hp E-Diagtools Hardware Diagnostics - HP zx2000 Getting Started Manual

Hp zx2000: quick start

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software diagnostics tools

Getting Started Guide

This section includes information on the following diagnostic tools:

HP e-DiagTools Hardware Diagnostics

Additional Diagnostics Tools for HP-UX

Before you run the HP diagnostic software, note any e-buzzer and

LED errors.

Your system came with an HP IPF Offline Diagnostics and Utilities

CD with HP e-DiagTools Hardware Diagnostics. These tools can be

used to diagnose hardware-related problems on your HP system.

Run e-DiagTools before contacting HP for Warranty service. This is

to obtain information that will be requested by a support agent.

With this utility you can:

Check the hardware configuration and verify that it is functioning

correctly.

Test individual hardware components.

Diagnose hardware-related problems.

Obtain a complete hardware configuration.

Provide precise information to an HP support agent so they can

solve problems quickly and effectively.

HP e-DiagTools provides a user-friendly interface to the Offline

Diagnostics Environment (ODE), that enables you to troubleshoot a

system that is running without an OS or cannot be tested using the

online tools. ODE can also be run separately using a command line

interface, which allows the user to select specific tests and/or utilities

to execute on a specific hardware module. See the hp zx2000

Technical Reference Guide for more information.

Troubleshooting

2–11

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