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Fault
Insufficient cleaning.
Home Connect is not
working properly.
No connection to the
home network.
Water is leaking out at
the water inlet hose.
Water is leaking out at
the water outlet hose.
Odours have formed
in the appliance.
Cause and troubleshooting
Check whether the detergent used is suitable.
1.
→ "Detergents and care products", Page 34
Drain the dispenser.
2.
→ "Cleaning the detergent drawer", Page 43
Clean the dispenser.
3.
Refill the dispenser.
4.
→ "Filling the dispensers", Page 38
Different causes are possible.
Go to www.home-connect.com.
▶
Wi-Fi is switched off.
→ "Activating Wi-Fi on the appliance", Page 41
▶
Wi-Fi is activated but a connection to your home net-
work cannot be established.
Ensure that the home network is available.
1.
Reconnect the appliance to the home network.
2.
→ "Connecting the appliance to a WLAN home net-
work (Wi-Fi) with WPS function", Page 39
→ "Connecting the appliance to a WLAN home net-
work (Wi-Fi) without WPS function", Page 40
Water inlet hose is not correctly/securely connected.
Connect the water supply hose correctly. Connect-
1.
ing the water inlet hose
Tighten the screw connection.
2.
The water outlet hose is damaged.
Replace the damaged water outlet hose.
▶
Water outlet hose is not connected correctly.
Connect the water outlet hose correctly. Water out-
▶
let connection types
Humidity and detergent residue may promote the
formation of bacteria.
→ "Cleaning the drum", Page 42
▶
If you are not using the appliance, leave the door
▶
and detergent drawer open so that residual water
can evaporate.
Troubleshooting en
57
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