HP Vectra VEC 7 User Manual page 53

HP General Hardware Warranty
General
This HP General Hardware Warranty statement gives you, the customer, express warranty rights from HP, the
Manufacturer. Please refer to the HP Vectra Warranty Card included with your product for your specific
warranty entitlements. In addition, you may also have other legal rights under applicable local law or special
written agreement with HP.
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE WARRANTY TERMS
CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE,
RESTRICT, OR MODIFY BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE
TO THE SALE OF THIS PRODUCT TO YOU.
Warranty Repair or Replacement
HP Hardware
For the specific warranty period described in the HP Vectra Warranty Card included with your product, HP
warrants that your HP Hardware, Accessory or Supply will be free from defects in materials and workmanship.
Except as indicated above, however, HP does not warrant that any HP Hardware, Accessory or Supply will
operate uninterrupted or error-free.
If, during the product warranty period, HP is unable, within a reasonable time, to repair your product to a
condition as warranted, you will be entitled to a refund (in the amount of the product purchase price) upon
prompt return of the product to your authorized HP dealer or other HP designate. Unless otherwise stated or
agreed upon in writing with HP, all hardware components must be returned for refund with the entire system
process unit.
The system processor unit, keyboard, mouse, and Hewlett-Packard accessories inside the system processor unit
-- such as video adapters, mass storage devices, and interface controllers -- are covered by this warranty.
HP products external to the system processor unit -- such as external storage subsystems, displays, printers, and
other peripherals -- are covered by the applicable warranties for those products.
HP software is covered by the HP Software Product Limited Warranty located in your HP product manual.
HP does NOT provide support for this product configured as a network server. We recommend HP NetServers
for your network server requirements.
Unless otherwise stated, and to the extent permitted by local law, hardware products may contain
remanufactured parts (equivalent to new in performance) or parts which may have been subject to prior
incidental use. HP may repair or replace hardware products (i) with products which are equivalent in
performance to the products being repaired or replaced but which may have been subject to prior use, or (ii)
with products which may contain remanufactured parts equivalent to new in performance or parts which may
have been subject to prior incidental use.
Non-HP Hardware
Pre-installed non-HP hardware and non-HP components installed after the purchase of your HP product may
have different warranty conditions than those of the HP product in which they are installed.
All non-HP products or peripherals external to the system processor unit -- such as external storage subsystems,
displays, printers, and other peripherals -- are covered by the applicable vendor warranties for those products.
Proof of Purchase and Warranty Period
In order to receive service or support for your hardware product for the warranty period specified in the HP
Vectra Warranty Card included with your product, proof of the original purchase date of the product may be
required in order to establish the warranty period starting date for your product. If proof of purchase is not
available, the manufacturer's date (located on the product) becomes the beginning of the warranty period.
Exclusions
Warranty does not apply to defects resulting from: (a) improper or inadequate maintenance or calibration; (b)
software, interfacing, parts or supplies not supplied by HP; (c) unauthorized repair, maintenance, modification
or misuse; (d) operation outside of the published operating specifications for the product; (e) improper site
preparation or maintenance; or (f) such other exclusions as may be expressly set forth in this Warranty
Statement.
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