Faults and what to do about them.
Faults
Water is leaking from the
machine.
Water not flowing in.
Detergent is not being dis-
pensed.
The door cannot be
opened.
The programme will not
start.
The drum briefly jerks or
judders after the pro-
gramme has started.
The washing water is not
draining.
Water is not visible in the
drum.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
The appliance restarts the
spin cycle several times.
The programme is taking
longer than usual.
The length of the pro-
gramme changes during
the wash cycle.
Water remaining in the
care product compart-
ment i.
Cause/remedy
Attach the drain hose correctly or replace it.
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Tighten the threaded joint on the supply hose.
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Will the programme start?
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Is the tap turned on?
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Could the filter be clogged? Clean the filter.~ Page 38
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Is the supply hose kinked or trapped?
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The safety function is active. Do you want to stop the programme?
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~ Page 33
Have you selected $ (Rinse Stop = no final spin)? ~ Page 34
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Can the door only be opened by the emergency release? ~ Page 39
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If you switch to a different programme, the door will remain locked for a
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short time until there is no longer any active oxygen in the drum.
Have you started the programme or selected Finish in-time?
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Is the door closed?
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Is the childproof lock activated? Deactivate. ~ Page 32
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Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash programme starts.
Have you selected $ (Rinse Stop = no final spin)? ~ Page 34
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Clean the drain pump. ~ Page 37
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Clean the drain pipe and/or the drain hose.
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Not a fault – the water is below the visible area.
Not a fault – the unbalanced load detection system has interrupted the spin
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cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
Is Less iron selected? ~ Page 30
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Is the selected speed too low?
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Not a fault – the unbalanced load detection system is adjusting an imbalance.
Not a fault – the unbalanced load detection system is adjusting an imbal-
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ance by repeatedly redistributing the laundry.
Not a fault – the foam detection system is active – a rinse cycle has been
■
activated.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
Not a fault – the effectiveness of the care product is not affected.
■
Clean the insert if necessary.
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Faults and what to do about them.
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