Ohme Home Pro Product Manual
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Summary of Contents for Ohme Home Pro

  • Page 1 Product Manual...
  • Page 2 Welcome to Ohme, the smartest, cheapest and greenest way to charge your electric vehicle. This handy guide will get you set up in no time. V2.0...
  • Page 3: Table Of Contents

    Ohme box overview Understanding the display screen Understanding the display icons Understanding the indicator lights The Ohme app Benefits of the using the Ohme app Create an account ‘Pair’ your charger Select your car Select your tariff Create your schedule...
  • Page 4 Cleaning Maintenance Disposal Contact Details Manufacturer’s Warranty Limitation of Liability Terms and Conditions Installer Information Vehicle compatibility Ohme Home Installation Ohme Go Installation Commando socket installation RCD Selection Earthing Socket selection Socket placement DNO Notification OZEV Grant Eligibility Product Specification Part Numbers V2.0...
  • Page 5: Safety Precautions

    Regulations and the IET Code of Practice for Electric Vehicle Charging ⚠ Equipment. Handle the Ohme charger with care. Do not expose any part of the cable to ⚠ severe forces, impact or sharp objects. The Ohme charger is only intended for vehicles that do not require ventilation during charging (NB all mainstream electric vehicles do not require ⚠...
  • Page 6: Introduction

    Use the section below to make a note of your charger’s serial number as this is important if you ever need to contact our Customer Care Team. If you’ve had an Ohme Home charger installed take a moment to write down the installer’s name, contact number and installation date.
  • Page 7: Product Overview

    Product overview Ohme Home Ohme Home is an Electric Vehicle (EV) charging device to be used with single phase electricity supplies (which is standard in most UK houses). It's a tethered unit, which means the cable cannot be removed. It has a maximum charge rate of 32 A.
  • Page 8: Ohme Go

    Ohme Go We have a range of Ohme Go chargers with different plug types: Commando, Type 2, 3- Pin, Schuko / European Charger. Please do not use multi-plug adaptors or extension leads with any Ohme Go charger. Many of these are not suitable for the continuous, high loads drawn by electrical vehicle charging, nor are they suitable for use outside.
  • Page 9: Type 2

    The Type 2 charger will talk to your charge point and make sure that it does not charge above the rating of your unit. If you have an existing 16 A charge point, Ohme will charge at a maximum rate of 16 A (there's no need to contact us to reduce the rate).
  • Page 10: 3-Pin

    3-Pin Our 3-pin charger can be plugged into a standard UK socket. We recommend that you ask a qualified electrician to give your electrical supply a once over, just to make sure that the socket and circuit are safe for the continuous demands of EV charging. Although UK 3-pin plugs are rated 13 A, most domestic sockets can't safely deliver this current for long periods of time, so to avoid the potential for overheating we've de-rated our cables to 10 A.
  • Page 11: Schuko / European Charger

    Schuko / European Charger Our Schuko charger can be plugged into a standard European socket. These are rated at 13 A, so it's important to ask a qualified electrician to check that the supplying circuit and socket are safe to deliver 13 A for the duration of your charge.
  • Page 12: Ohme Box Overview

    Ohme box overview The control box is identical across all variants. The LCD display has various icons that tell you important information about the charger, as well as useful real-time measurements of active charge sessions. The circle of indicator lights provides a visual reference to the current state of the charger.
  • Page 13: Understanding The Display Screen

    Real time kW being delivered to the car Real time amps being delivered to the car Mains voltage QR code to link charger with Ohme app * If on a timed scheduled session the charger will display 0A. V2.0 Page...
  • Page 14: Understanding The Display Icons

    Understanding the display icons What do the LED symbols on the screen mean? Charging Checking server Attempting to Connected to network, download new but unable to send or receive data Charging suspended Connection to Connected to Downloading due to vehicle network denied server communications error...
  • Page 15: Understanding The Indicator Lights

    Understanding the indicator lights The indicator lights on the front of the Ohme Charger can be used to tell you about the charger’s status at a quick glance. The ring of lights comprises three segments: red, green, and yellow. The different combinations of lights that you will see are shown below.
  • Page 16: The Ohme App

    The Ohme app Benefits of the using the Ohme app To make the most of charging with Ohme, it’s important to download our mobile app. Doing so means you can benefit from the following: Smart features Help and support Peace of mind...
  • Page 17: Create An Account

    Google, Facebook, or your Apple ID. If you want to download the Ohme app on multiple devices, choose the option to sign in with your email. Next, you will need to 'pair' your new Ohme account with your charger by scanning the QR code on your charger.
  • Page 18: Pair' Your Charger

    'enter manually' in the top right of your screen. Select your car Next, you need to tell Ohme which car you drive so we can accurately calculate your charge sessions. For more precise charging, choose the...
  • Page 19: Select Your Tariff

    Select your tariff Choose your energy supplier and tariff from the list provided. If you have a variable or time-of-use tariff, we can use this information to save you money by charging at the cheaper rates. If no tariffs are listed once you've entered your postcode, get in touch with our Customer Care Team who will be able to help.
  • Page 20: Create Your Schedule

    Create a charge schedule to ensure your car has exactly how much charge you need, when you need it. You can create as many charge schedules as you like, and Ohme will pick up whichever schedule is applicable at the time of plug-in. For example, you could...
  • Page 21: Set A Price Cap

    Set a price cap If you have a variable price tariff with a period of cheaper electricity, or a dynamic tariff that changes more frequently, you may wish to set a price cap to limit your charging to the cheapest rates. Setting a price cap will ensure your car only starts charging once the price drops below a certain rate.
  • Page 22: Max Charging

    This will allow for more precise charging, with the option to set a target you wish to achieve. Ohme will calculate how long the charge will take based on the current level of charge and the desired target charge.
  • Page 23: Exploring The 'Dashboard

    Bars increasing in height activate ‘Max Charge’. indicate charge being Once unplugged Ohme will added. Bars of identical revert to scheduled settings. height indicate no charge ‘Pause Charge’ pauses the being added.
  • Page 24: Troubleshooting

    Ohme Customer Care Team blank, but indicator light issue. Remove power from is on. the charger and reconnect after 5 seconds. If you have any issues, or you're worried something isn't quite right, please contact Ohme Customer Care via help@ohme-ev.com. Page V2.0...
  • Page 25: Additional Information

    13 A plugs, socket-outlets, adaptors and connection units. Specification for rewireable and non-rewireable 13 A fused plugs. Cleaning The Ohme Charger can be cleaned with a soft damp cloth. Avoid the use of cleaning agents and solvents. Maintenance The Ohme Charger is maintenance free. If the charger is defective or damaged, please discontinue use and contact the Ohme Customer Care Team via help@ohme-ev.com.
  • Page 26: Disposal

    Disposal Information on Disposal for Users of Waste Electrical & Electronic Equipment (private households). This symbol on the product and accompanying documents means that used electrical and electronic products should not be mixed with general household waste. For proper treatment, recovery and recycling, please take this product to designated collection points where it will be accepted free of charge.
  • Page 27: Contact Details

    The warranty covers any defects in materials or workmanship under normal use. During the warranty period, Ohme will refund, repair or replace, at its discretion, at no charge, products or parts of the product which prove defective because of improper materials or workmanship under normal use and maintenance.
  • Page 28: Limitation Of Liability

    You may have other legal rights under local laws in addition to the rights under this manufacturer's warranty. Contact Ohme in the first instance to discuss your options. To initiate a service from Ohme under the manufacturer's warranty, it is necessary to contact Ohme first to assist in determining the most appropriate solution.
  • Page 29: Installer Information

    Install a device which disconnects the supply in line with regulation 722.411.4.1 The Ohme Charger is rated at 32 A and contains an integral RCD with Type A and DC 6 mA operating characteristic. To avoid blinding of RCDs, we recommend that any upstream RCD is at least Type A.
  • Page 30: Ohme Go Installation

    The RCD is reset by power cycling the unit or by unplugging and plugging the charger from the vehicle. No overcurrent protection is provided in the Ohme Charger, separate provision must be provided as part of the installation. A mounting screw kit is provided to securely attach the charger to a wall or post.
  • Page 31: Commando Socket Installation

    RCD Selection Both Ohme Home and Ohme Go chargers have Type A and 6 mA DC residual current functionality (RCD) built in. Where you are asked to install a socket for EV charging, we recommend that Type AC RCDs are not used upstream.
  • Page 32: Socket Placement

    DNO is notified of the installation as if it were a dedicated wall-mounted charging point. This is done through the Energy Networks Association. www.energynetworks.org/operating-the-networks/connecting-to-the-networks OZEV Grant Eligibility Ohme Home is eligible for the OZEV Electric Vehicle Homecharge Scheme grant. Ohme Go variants are not eligible. Page V2.0...
  • Page 33: Product Specification

    Product Specification Voltage 220 - 250 V AC Frequency 50 / 60 Hz Power output, max current Ohme Home 32 A 7.4 kW Commando 32 A 7.4 kW Type 2 32 A 7.4 kW Schuko 13 A 3.0 kW 3-Pin 10 A 2.4 kW...
  • Page 34: Part Numbers

    Part Numbers Connector Type Product part number Ohme Home Type 1 OHME0001GB001 Ohme Home Type 2 OHME0002GB001 Type 2 to Type 1 OHME0201GB001 Type 2 to Type 2 OHME0202GB001 3-Pin to Type 1 OHME0301GB001 3-Pin to Type 2 OHME0302GB001 Commando to Type 1...
  • Page 35 V2.0 Page of...
  • Page 36 Page of V2.0...

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