HP Compaq t5710 Quick Reference Manual
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HP Compaq t5710 Quick Reference Manual

HP Compaq t5710 Quick Reference Manual

Hp compaq t5710: quick reference
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Download this manual See also: Troubleshooting Manual, Introduction
Quick Reference Guide
Microsoft Windows XPe-based Thin Clients -
t5710 & t5720
Document Part Number: 253378-008
July 2006
This guide supplements the standard Microsoft Windows XPe
documents supplied by Microsoft Corporation. This document
highlights the differences, enhancements, and additional features
provided with this terminal.

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Summary of Contents for HP Compaq t5710

  • Page 1 Quick Reference Guide Microsoft Windows XPe-based Thin Clients - t5710 & t5720 Document Part Number: 253378-008 July 2006 This guide supplements the standard Microsoft Windows XPe documents supplied by Microsoft Corporation. This document highlights the differences, enhancements, and additional features provided with this terminal.
  • Page 2 © 2006 Hewlett-Packard Development Company, L.P. The information in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    Administrator desktop........
  • Page 4 Remote Desktop Connection..........3–12 HP PC Session Allocation Manager (SAM) Client......3–13 TeemNT Terminal Emulation .
  • Page 5 HP Compaq Thin Client Imaging Tool ........
  • Page 6 Contents www.hp.com Quick Reference Guide...
  • Page 7 HP Compaq t57x0 thin client models use the Microsoft Windows XP Embedded (XPe) operating system. These thin clients provide the flexibility, connectivity, security, multimedia, and peripheral capabilities that make them ideal for most mainstream business use: ■ ■ ■ ■...

  • Page 8: Introduction

    Introduction ■ HP provides this client “ready to go” out of the box to meet most common customer requirements. You may want to add/remove features, and customize it to your specific needs. This guide will introduce you to the features of this client that are not found in the standard Microsoft Windows XP operating system.
  • Page 9 XPe user preferences. You must log on as Administrator to access the extended set of system resources. ✎ Right-clicking the mouse when the pointer is on a user’s desktop background does not open a pop-up menu. ✎ You may copy and paste text between a remote session and local computer using standard copy and paste methods.

  • Page 10: Administrator Desktop

    Introduction Administrator desktop The desktop that displays when you are logged on as an administrator is a standard Windows XP desktop. Icons present on the default administrator desktop Start menu include: ■ ■ ■ For information about the functionality of the standard Windows XPe desktop and Start menu items, refer to the Microsoft Web site at: http://msdn.microsoft.com/embedded/windowsxpembedded/default...

  • Page 11: Server Environment Requirements

    Server environment requirements HP thin clients use a variety of services accessed through a network. These services include session and product support services as well as standard network services such as DHCP and DNS. Thin clients require the following: ■...

  • Page 12: Terminal Emulation Support

    Environment (PXE) session and protocol to reimage or recover your thin client. PXE upgrade services are built into the Altiris Deployment Solution. For additional information about the Altiris Deployment Solution, refer to the Altiris Web site at: review the Altiris Deployment Solution User Guide. www.altiris.com/documentation www.hp.com Quick Reference Guide...

  • Page 13: Configuration

    Automatic logon The default for the XPe-based thin client is automatic logon. The administrator can use the HP Windows Logon Configuration Manager in the Control Panel to enable/disable auto logon and change the auto logon user name, password, and domain. Only the administrator account can change auto logon properties.

  • Page 14: Manual Logon

    For a user account, the factory-default user name and password are both User. For an administrator account, the factory-default user name and password are both Administrator. For security purposes, HP recommends that you change the passwords from their default values. An administrator can change Ctrl+Alt+Del passwords by pressing Security dialog box, and then selecting Change Password.

  • Page 15: Administrator Logon Access

    Administrator. The default user name and password for the User account is User. You can use the HP Windows Logon Configuration Manager to permanently modify the default login user. Located in the Control Panel, only the Administrator can access this application.

  • Page 16: Enhanced Write Filter

    EWF. See this softpaq. Ctrl+Alt+Del Enhanced Writer Filter Power Management System Time -commit www.hp.com www.hp.com to open the dialog. Chapter 2, in If you want to save command during the current boot for more information about Quick Reference Guide...

  • Page 17: System Time

    A “Monitor Saver” turns off the video signal to the monitor after a designated idle time, allowing the monitor to enter a power-saving mode. Parameters for this mode are available by right-clicking on the desktop background and selecting Properties > Screen Saver > Power. System time After power off, clock time is not lost as long as the power source remains plugged in.

  • Page 18: Local Drives

    Properties dialog, click on the time area in the task bar or double-click the Date and Time icon in the Control Panel. Local drives The following sections describe the local drives located on the thin client. www.hp.com Quick Reference Guide...

  • Page 19: Drive Z

    “HP RAMDisk.” roaming profiles, see Drive C and flash Drive C is in the onboard flash drive. HP recommends that you do not write to drive C, as writing to drive C reduces the free space on the flash.

  • Page 20: Saving Files

    CAUTION: The thin client uses an embedded operating system with a Ä fixed amount of flash memory. HP recommends that you save files that you want to retain on a server rather than on your thin client. Be careful of...

  • Page 21: User Accounts

    Due to local flash/disk space constraints, you should keep the number of additional users to a minimum. Use the User Manager utility to create new user accounts. To access this utility, click Control Panel > Performance and Maintenance > Administrative Tools. Quick Reference Guide www.hp.com Configuration...

  • Page 22: User Manager

    Administrator group. The default user is in both groups; otherwise the new user will not be able to add a local printer. The user's actions are still limited while the user is in the Administrator group. 2-10 www.hp.com Quick Reference Guide...
  • Page 23 To create the user: CAUTION: Because of the limited size of flash memory, HP strongly Ä recommends that you configure other applications available to the new and existing users to prevent writing to the local file system. For the same reason, HP also recommends that you exercise extreme care when changing configuration settings of the factory-installed applications.

  • Page 24: Regional And Language Options

    Regional and Language Options selection in the Control Panel. From this program you can select the type of keyboard you are using as well as the layout/IME settings. 2-12 www.hp.com Quick Reference Guide...

  • Page 25: Administrative Tools

    Administrative Tools Click the Administrative Tools icon in the Control Panel gain access to the available administrative tools: Quick Reference Guide www.hp.com Configuration 2-13...
  • Page 26 Configuration www.hp.com 2-14 Quick Reference Guide...

  • Page 27: Applications

    ■ ■ Additional applications in the form of add-ons are provided and can be downloaded from the HP Web site. Check the HP support site for these applications or for other important updates or documentation. http://welcome.hp.com/country/us/en/support.html Quick Reference Guide Sygate Firewall...

  • Page 28: Sygate Firewall

    HP Sygate Standalone Agent has the ability to allow or block any port or protocol, inbound or outbound, by either application or traffic signature. The Agent not only blocks according to these parameters, but can also link them with logical and/or conditional statements, increasing the scope and flexibility of polices that you can apply.

  • Page 29: Microsoft Windows Firewall

    0632596/c00632596.pdf Microsoft Windows Firewall An improved Microsoft Windows Firewall (previously known as Internet Connection Firewall, or ICF) is available from HP as an add-on. The firewall is enabled by default after you install the add-on. ✎ The Microsoft Windows Firewall is provided only as an add-on and is not included in the image.
  • Page 30 When you select Don't allow exceptions, Windows Firewall blocks all requests to connect to your computer, including those from programs or services on the Exceptions tab. The firewall also blocks file and printer sharing and discovery of network devices. www.hp.com Quick Reference Guide...
  • Page 31 The exception settings specify the set of computers for which this port/program is open. You can specify three different modes of access: ❏ Any computer (including those on the Internet) ❏ My network (subnet) only ❏ Custom list www.hp.com Applications...
  • Page 32 Security Logging: Create a log file for troubleshooting. ❏ ICMP: With Global Internet Control Message Protocol (ICMP) the computers on a network can share error and status information. ❏ Default Settings: Restore Windows Firewall to a default configuration. www.hp.com Quick Reference Guide...

  • Page 33: Gathering Configuration Information

    Modifying an application to work with a stateful filtering firewall is the ideal way to resolve issues. This is not always possible, so the firewall provides an interface for configuring exceptions for ports and applications. Quick Reference Guide netsh firewall show www.hp.com Applications...

  • Page 34: Failure Symptoms

    Server applications running on the Windows XPe computer may not respond to client requests. Examples include a Web server such as Internet Information Services (IIS), Remote Desktop, and File Sharing. www.hp.com Quick Reference Guide...

  • Page 35: Adding A Program

    ✎ HP recommends adding a program instead of adding a port. Adding a program is easier and safer than adding a port because you do not have to know which port numbers to use, and the port is only open when the program is waiting to receive a connection.

  • Page 36: Additional Resources

    Deploying Windows Firewall Settings for Microsoft Windows XP with Service Pack 2: http://www.microsoft.com/downloads/details.aspx?familyid=445 4e0e1-61fa-447a-bdcd-499f73a637d1&displaylang=en 3-10 a. Type the Port Number. b. Choose TCP or UDP protocol. c. Give the port exception a descriptive name in the Name field. exception, and then click OK. www.hp.com Quick Reference Guide...

  • Page 37: Citrix Program Neighborhood

    Neighborhood allows complete administrative control over application access and delivers an even greater level of seamless desktop integration. Documentation for the ICA client application is available from the Citrix Corporation Web site at: www.citrix.com/support Search under Product Documentation. Quick Reference Guide www.hp.com Applications 3-11...

  • Page 38: Remote Desktop Connection

    Applications Remote Desktop Connection Use the Remote Desktop Connection dialog box to establish connections to a Windows Terminal Server or to access remote applications using Microsoft RDP. Refer to the Microsoft Web site for documentation that offers a detailed explanation and instructions on how to use the Microsoft RDP dialog box.

  • Page 39: Hp Pc Session Allocation Manager (Sam) Client

    Part of the CCI solution is the HP PC Session Allocation Manager (HP SAM) and is an extension the HP SAM client. HP SAM client is included in the latest HP Thin Client XP Embedded image, and can be accessed from Start >...

  • Page 40: Teemnt Terminal Emulation

    Applications HP SAM becomes the control point in managing a CCI deployment. Specifically, it manages the assignment of Microsoft Remote Desktop connections from a user’s access device (thin client) to Remote Desktop sessions (blade PCs). Whether the session resides on a...

  • Page 41: Altiris Client Agent

    The Altiris Client Agent allows the Altiris server to discover valid clients that are added to the network. The agent carries out assignments and reports the status of individual thin clients to the Altiris server. Quick Reference Guide www.hp.com Applications 3-15...

  • Page 42: Microsoft Internet Explorer

    These settings prevent exhaustion of the limited amount of flash memory available and should not be modified. You may access another browser through an ICA or RDP account if you need more browser resources. 3-16 www.hp.com Quick Reference Guide...

  • Page 43: Windows Media Player 9

    Macromedia Flash. Some Web sites require newer versions of the player. To install newer players, administrator must temporarily increase the RamDisk to 64MB using the HP Ramdisk control panel applet. Quick Reference Guide www.hp.com Applications...
  • Page 44 Applications www.hp.com 3-18 Quick Reference Guide...

  • Page 45: Control Panel Extended Selections

    (the operating system and functional software components reside in flash memory). The write filter also extends the life of the thin client by preventing excessive flash write activity. It Quick Reference Guide www.hp.com...
  • Page 46 ✎ To avoid flash corruption when administering the thin client for permanent changes, HP strongly recommends that you disable the write filter cache before making permanent modifications to the system. Remember to enable the writer filter after making all of your changes.

  • Page 47: Enhanced Write Filter Manager Command Line Control

    Displays information about all protected volumes and performs a command, such as disable, enable, and commit, on each volume, if specified. Quick Reference Guide in the Open field to access the system DOS prompt. ewfmgr c: ewfmgr <drive-letter> -[boot command] www.hp.com Control Panel extended selections syntax, use...

  • Page 48: Enhanced Write Filter User Interface

    In addition to the DOS command-line tool, the Windows XP Embedded image includes an Enhanced Write Filter (EWF) user interface. You can access the EWF interface through the Control Panel or the Administrative Tools option for the administrator. www.hp.com Quick Reference Guide...
  • Page 49 Disable EWF This button is the same as executing the DOS prompt. Quick Reference Guide or Start > Control Panel > Performance and Maintenance > Administrative Tools. www.hp.com Control Panel extended selections ewfmgr.exe c: -Enable from ewfmgr.exe c: -Disable from...

  • Page 50: Enhanced Write Filter Status Tool

    DOS prompt. Enhanced Write Filter status tool The HP XPe Images include an EWF status service, which creates an icon in the System Tray that shows the status of the EWF. In addition, you can right-click on the icon to display and execute the available options.

  • Page 51: Hp Ramdisk

    EWF Control Panel applet. The EWF applet always reflects the current status. HP RAMDisk The RAMDisk is volatile memory space set aside for temporary data storage. It is the Z drive shown in the My Computer window.

  • Page 52: Hp Dhcp Settings Update Client

    RAMDisk size that you can is 64 MB. The minimum is 2 MB. HP DHCP Settings Update Client The HP DHCP Settings Update Client is a utility found in the Control Panel that allows an IT Administrator to apply settings to an HP XP Embedded operating system.

  • Page 53: Thinstate Capture

    ThinState Capture The HP ThinState Capture tool is a very simple wizard-based tool that you can use to capture an HP thin client XP Embedded image, which you can then deploy to another HP thin client of identical model and hardware.
  • Page 54 Control Panel extended selections 1. Once you launch the ThinState Capture tool from within the Control Panel, you are presented with the following screen. www.hp.com 4-10 Quick Reference Guide...
  • Page 55 The DOK must be greater in size than the onboard flash disk. As a result, if your thin client has 512 MB Flash, then the USB flash drive must be 1 GB. www.hp.com Control Panel extended selections 4-11...
  • Page 56 4. Click Capture. The following warning displays. 5. Click Yes. The ThinState Capture tool formats and makes the 4-12 Once the right DOK size is attached, the following screen displays. USB flash drive bootable. ThinState Capture will now reboot the system. www.hp.com Quick Reference Guide...
  • Page 57 After you performi these actions, the ThinState Capture tool displays the following screen. Please follow the on-screen instructions. You can now use the USB flash drive to deploy the captured image to another HP thin client of the exact same model and hardware. www.hp.com Quick Reference Guide...

  • Page 58: Thinstate Deploy

    1. Set the boot order in the F10 System Bios to USB boot. 2. Attach the USB flash drive to the thin client unit you wish to 3. Follow the on-screen instructions. 4-14 deploy the captured image to, and then power on the unit. www.hp.com Quick Reference Guide...
  • Page 59 Altiris Deployment Solution to remotely image multiple thin client units. ✎ You must use flash.ibr in conjunction with HP’s ThinState Deploy utility (e.g. ibr.exe). Flash.ibr is not compatible with Altiris’ rdeploy.exe or rdeployt.exe utilities. Please consult the HP Compaq Thin Client Imaging Tool at: http://h20000.www2.hp.com/bc/docs/support/SupportManual/c0...
  • Page 60 Control Panel extended selections www.hp.com 4-16 Quick Reference Guide...

  • Page 61: Administration And Image Upgrades

    3 MB, the thin client becomes unstable. ✎ For add-on modules to work and be downloaded, there must be sufficient flash space available. In some cases it may be necessary to remove software components to free up space for add-on modules. Quick Reference Guide http://www.altiris.com www.hp.com...

  • Page 62: Image Upgrades

    ThinState Capture and Deploy The HP ThinState Capture tool is a very simple wizard based tool that can be used to capture an HP thin client XP Embedded image, which can then be deployed to another HP thin client of identical model and hardware.

  • Page 63: Hp Compaq Thin Client Imaging Tool

    HP Compaq Thin Client Imaging Tool The HP Compaq Thin Client Imaging Tool is part of the Softpaq deliverable that contains the original factory image for the HP Compaq t5000 thin client. You can use this utility to restore the original factory image to your thin client.
  • Page 64 Administration and image upgrades www.hp.com Quick Reference Guide...

  • Page 65: Usb To Serial Converter Cable

    Altiris Deployment Solution software. For more information, see For more information about available peripherals, see the model QuickSpecs at: http://h10010.www1.hp.com/wwpc/us/en/sm/WF04a/12454-32 1959-89307-338927-89307.html?jumpid=re_R295_prodexp/buspro duct/computing/thinclients Select the model, and then click the quickspec link. USB to serial converter cable Use this procedure to determine the port assigned to a device connecting to the thin client through a USB to serial converter cable.

  • Page 66: Printers

    ICA and RDP applications through print drivers on the servers. For additional information, please review the Printing and Imaging Support on HP Thin Clients white paper on the HP support site at: http://welcome.hp.com/country/us/en/support.html CAUTION: If the available free space on the flash memory is reduced to Ä...

  • Page 67: Adding Printers-Using Generic Text-Only Print Driver

    Install the driver provided by the manufacturer and follow the manufacturer's instructions. Be sure to disable the write filter or issue the -commit command to save the installation. Quick Reference Guide Play Printer check box is not selected. Next. then click Next. www.hp.com Peripherals...

  • Page 68: Audio

    You can adjust the volume using the sound icon in the task bar system tray. You can single-click on this icon to open the master volume control or double-click to open the volume control application dialog box. www.hp.com Quick Reference Guide...
  • Page 69 Enhanced Writer Filter Manager 4–1 EWF 2–4 failure symptoms 3–8 features 1–1 firewall 3–2 flash 2–7 HP Compaq Thin Client Imaging Tool 5–3 HP DHCP Settings Update Client 4–8 HP RAMDisk 4–7 HP support Web site 3–1 HP Sygate Standalone Agent 3–2 ICA 1–5 www.hp.com...
  • Page 70 4–6 Sygate firewall 3–2 Sygate Standalone Agent 3–2 system time 2–5 TeemNT Terminal Emulation 3–14 terminal emulation 1–6 text-only print driver 6–3 thin client features 1–1 ThinState Capture 4–9 ThinState Deploy 4–14 www.hp.com 5–2 5–2 Quick Reference Guide...
  • Page 71 2–6 Web site Altiris 1–6 4–15 Citrix 3–11 Deploying Windows Firewall Settings 3–10 HP Compaq Thin Client Imaging Tool white paper 4–6 HP support 3–1 HP Sygate Security Agent and Symantec Embedded Security FAQs 3–3 Manually Configuring Windows Firewall 3–10...
  • Page 72 Index www.hp.com Index-4 Quick Reference Guide...

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Compaq t5720

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