HP Compaq t5125 Supplementary Manual page 8

HP Compaq Thin Clients t5000 Series: Benefit Analysis Paper
Lifecycle Management
The determination of an asset's useful life,
including planning for the installation,
upgrade, and removal/disposal of the asset,
and executing on the plan. An asset may be
a piece of hardware (to the level of
granularity that the hardware inventory is
maintained) or software (to the degree that
discrete license inventory is maintained).
Enterprises who implement best practices in
this area:
Minimize variability in configurations by
putting policies and procedures in place
to retire older assets
Procurement
The buying of hardware, software and
services.
Enterprises who implement best practices in
this area:
Determine requirements
Automate repetitive tasks
Prevent unauthorized purchases
Leverage the purchasing process
Vendor Management
The practice of selecting and contracting with
hardware, software and service providers,
and establishing and managing vendor
relationships, including defining the criteria
for vendor selection and determining the
service levels required. Vendor management
typically involves negotiating and defining
terms and conditions, service levels, points of
contact, rules of engagement, problem
resolution, escalation procedures, and
discount structures.
Enterprises who implement best practices in
this area:
Consider their vendors' strategic partners
Maximize their use of service level
agreements (SLA)
Although this is a policy
issue, it is important to
note that thin client
devices have no moving
parts and therefore have
a longer useful lifespan
than PCs. Thus,
retirements are likely to
be less frequent.
With thin clients, all
configurations in the box
should be the same so it's
easy to minimize
variability in
configurations. Because
these configurations are
standardized, upgrades
and retirements become
more uniform.
Procedural decision to be
followed by IT
department.
Procedural decision to be
followed by IT
department.
TCSC solution
helps exceed
best practice
standards.
Not applicable
for standard
TCSC
solutions.
See section
"HP and TCSC
Best Practices"
later in this
paper to learn
how HP meets
this
requirement.
Not applicable
for standard
TCSC
solutions.
See section
"HP and TCSC
Best Practices"
later in this
paper to learn
how HP meets
this
requirement.
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