HP Compaq Presario,Presario SR1005 Support Manual
Hp compaq presario,presario sr1005: warranty
Hide thumbs
Also See for Compaq Presario,Presario SR1005:
- Maintenance and service manual (278 pages) ,
- User manual (239 pages) ,
- Hardware and software manual (223 pages)
Table of Contents
Advertisement
Quick Links
Warranty and
Support Guide
1 Year Parts and Labor
1 Year Technical Telephone Support
24 Hours a Day, 7 Days a Week
IMPORTANT NOTE
If you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER
TO YOUR RETAILER. At Compaq, we take pride in our ability to service your needs. We are
available 24 hours a day, 7 days a week. We have specialists available to help you with
your technical support questions as they arise via the Web or phone (see Contact Numbers
chart within this document). We want to make sure that your support needs are met and any
issues resolved as quickly as possible.
This document includes warranty information for the United States, Canada, and the Caribbean.
The information in this document is subject to change without notice.
Before contacting HP Total Care, it's important to have the following information handy. Please
take a moment to write down your product information for future reference.
Model Number: _____________________________________________________________________
Serial Number: _____________________________________________________________________
Purchase Date: _____________________________________________________________________
System or Product Number: ___________________________________________________________
Advertisement
Table of Contents
Related Manuals for HP Compaq Presario,Presario SR1005
Summary of Contents for HP Compaq Presario,Presario SR1005
- Page 1 This document includes warranty information for the United States, Canada, and the Caribbean. The information in this document is subject to change without notice. Before contacting HP Total Care, it’s important to have the following information handy. Please take a moment to write down your product information for future reference.
-
Page 3: Don't Forget To Register
Visit us at: www.subscription.support.hp.com Where to Get Help HP offers a wide variety of service and support options, which are available around the clock for Compaq-branded products that are either in or out of warranty. Options to use when you need help: 1 Check the setup poster and the user documentation for help with setting up and using your PC. -
Page 4: Troubleshooting
Symantec — Norton AV www.symantec.com/techsupp Quicken Basic (Intuit) 900-555-4688 www.intuit.com Troubleshooting For help on problems you may be experiencing when you install your PC, refer to the following pages for possible solutions. Symptom describes the sign or warning message for the type of problem. -
Page 5: Internet Access
Internet Access Symptom Problem Cannot connect to the Internet Service Provider (ISP) Internet. account is not set up properly. Modem is not set up properly. Web browser is not set up properly. Keyboard and Mouse Symptom Problem Keyboard commands and Keyboard connector is not typing are not recognized properly connected. -
Page 6: Recovering From Software Problems
The Software Repair Wizard (select models only) is an icon on the desktop or in the Organize software program, or in the Help and Support Center. To start the wizard, click the icon or click Start, choose All Programs, PC Help &... - Page 7 There are several methods to fix your PC, including using the System Recovery program. Try these methods in the order listed here, or refer to the table that follows the list. • Restart When you restart the computer, the PC starts over using the operating system and software in its memory.
-
Page 8: Creating Recovery Cds/Dvds
Creating Recovery CDs/DVDs 1 You can recover (bring back) the operating system and programs that were included on your hard drive just as they were when you bought the computer. NOTE: A hard disk drive is a disk inside the computer that stores the operating system, programs, and data. 2 You recover the operating system and programs directly from your hard drive, where a copy was placed for your convenience. -
Page 9: Using The Recovery Tools Cd
To use this program, your PC must have a CD-RW drive, DVD Writer drive, or other drive that can write to the CDs or DVDs. If necessary, purchase a Windows XP-compatible drive from your local PC or electronics store. The number of CDs/DVDs in the recovery set depends on your PC model. -
Page 10: Application Recovery
5 The PC starts the recovery; wait for the onscreen instructions to display, and then follow those instructions. 6 Complete the PC startup, finish the registration process, and wait until you see the desktop. Then, turn off the PC, reconnect all peripheral devices, and then turn on the PC. -
Page 11: Starting System Recovery If The Pc Is Not Responding
6 Complete the PC startup, finish the registration process, and wait until you see the desktop. Then, turn off the PC, reconnect all peripheral devices, and turn on the PC. System Recovery Using Recovery Discs Make your own recovery CDs/DVDs before you need them;... -
Page 12: Hp Total Care
This service is free for the duration of the hardware warranty period. In some cases, HP will ask for a credit card as collateral for the part and will charge you for the retail price of the part if the failed part is not returned within thirty (30) days. -
Page 13: Protect Your Investment
Limited Warranty Period. The Limited Warranty Period starts on the date of purchase or lease from HP, or from the date HP completes installation. Your dated sales or delivery receipt, showing the date of purchase or lease of the product, is your proof of the purchase or lease date. -
Page 14: Exclusive Remedy
These terms and conditions supersede any prior agreements or representations — including representations made in HP sales literature or advice given to you by HP or an agent or employee of HP — that may have been made in connection with your purchase or lease of the HP Hardware Product. -
Page 15: Limited Warranty Period
Under the terms of pick up and return service, HP will pick up the defective unit from your location, repair it and return it back to your location. HP will incur all repair, logistics and insurance costs in this process. -
Page 16: Options And Software Limited Warranties
(3) years from the date you purchased the HP option. The HP Option Limited Warranty Period starts from the date of purchase from HP or an HP authorized reseller. Your dated sales or delivery receipt, showing the date of purchase of the HP Option, is your warranty start date. -
Page 17: End User License Agreement
(b) Hewlett-Packard Company (“HP”) that governs your use of any Software Product, installed on or made available by HP for use with your HP product (“HP Product”), that is not otherwise subject to a separate license agreement between you and HP or its suppliers. - Page 18 Software Product or any other subject matter covered by this EULA. To the extent the terms of any HP policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control.
-
Page 19: Declaration Of Conformity
DECLARATION OF CONFORMITY Manufacturer’s Name: Manufacturer’s Address: declares, that the product(s) Product: Model Number(s): Product Options: conforms to the following Product Specifications: Safety: IEC 60950: 1999 / EN60950: 2000 IEC 60825-1:1993 +A1 / EN 60825-1:1994 +A11 Class 1 (Laser/LED) GB4943: 2001 EMC: CISPR 22: 1997 / EN 55022: 1998 +A1 Class B CISPR 24: 1997 / EN 55024: 1998... -
Page 20: Operating Specifications
Operating Specifications Electrical ratings: AC INPUT 100–240V , 4A, 50–60 HZ Operating temperature: 5° to 35° C Storage temperature: –30° to 65° C Operating humidity: 15 to 80% @ 26° C Operating altitude: 0–2286 m Storage altitude: 0–4572 m Regulatory and Safety Information WARNING: Text set off in this manner indicates that failure to follow directions could result in damage to equipment, loss of information,... -
Page 21: Energy Star Compliance
Consumer Information and FCC Requirements Telephone Connection • This equipment complies with Part 68 of the Federal Communications Commission rules. These rules permit this device to be directly connected to the telephone network. Standardized jacks are used for these connections. This equipment should not be used on party lines or coin lines. -
Page 22: Additional Safety Information
WARNING: The Load Number .9 assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop; this is used by the device to prevent overloading. The termination on a loop may consist of any combination of devices, subject only to the requirement that the sum of the Load Numbers does not exceed 100. -
Page 23: Laser Safety Statement
Laser Safety Statement Class 1 LED Product The CD and DVD drives contain a laser system and are classified as a “Class 1 Laser Product” under a U.S. Department of Health and Human Services (DHHS) Radiation Performance standard according to the Radiation Control for Health and Safety Act of 1968. - Page 24 © 2004 Hewlett-Packard Development Company, L.P. Printed in...