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OWNER'S MANUAL
E23 SERIES
FGH-09ES-E23
FGH-12ES-E23
FGH-18ES-E23
FGH-24ES-E23
Thank you for choosing our product. Please read this owner's manual carefully
before operating the unit and keep it for future reference.

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Summary of Contents for ForestAir E23 Series

  • Page 1 OWNER’S MANUAL E23 SERIES FGH-09ES-E23 FGH-12ES-E23 FGH-18ES-E23 FGH-24ES-E23 Thank you for choosing our product. Please read this owner’s manual carefully before operating the unit and keep it for future reference.
  • Page 3: Table Of Contents

    Content Operation Notices Precautions ................1 Parts Name ................5 Indoor Unit Screen Display ............6 Remote Control Button name and function introduction ........7 Remote control functions ............8 Combined button operation ............12 Operation guide ...............14 Remote control batterie replacement ........15 Emergency operation ..............16 Maintenance Clean and Maintenance ............17 Malfunction...
  • Page 4 Indicates a hazardous situation that, if not avoided, will DANGER result in death or serious injury. Indicates a hazardous situation that, if not avoided, could WARNING result in death or serious injury. Indicates a hazardous situation that, if not avoided, may CAUTION result in minor or moderate injury.
  • Page 5: Precautions

    Precautions WARNING Operation and Maintenance • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervi- sion or instruction concerning use of the appliance in a safe way and understand the hazards involved.
  • Page 6 Precautions WARNING Operation and Maintenance • Maintenance must be performed by qualified professionals. Otherwise, it may cause personal injury or damage. • Do not repair air conditioner by yourself. It may cause electric shock or damage. Please contact dealer when you need to repair air conditioner.
  • Page 7 Precautions WARNING Attachment • Installation must be performed by qualified professionals. Otherwise, it may cause personal injury or damage. • Must follow the electric safety regulations when installing the unit. • According to the local safety regulations, use qualified power supply circuit and circuit break.
  • Page 8 Precautions WARNING • Do not put through the power before finishing installation. • If the supply cord is damaged, it must be replaced by the manufactu- rer, its service agent or similarly qualified persons in order to avoid a hazard. •...
  • Page 9 Precautions WARNING • If you need to relocate the air conditioner to another place, only a qualified person can perform the work. Otherwise, it may cause personal injury or damage. • Select a location which is out of reach for children and far away from animals or plants.If it is unavoidable, please add the fence around the outdoor unit for safety purpose.
  • Page 10: Parts Name

    Parts Name Indoor Unit Air inlet Panel Filter Aux.button Horizontal louver Air outlet Remote control AVIS : (Display content or position may be different from above graphics, please refer to actual products) Outdoor Unit Air inlet Connection wire Air outlet NOTICE : Actual product may be different from above graphics, please refer to actual products.
  • Page 11: Indoor Unit Screen Display

    Indoor Unit Screen Display Display and icons position may vary with models For some model: For some model: cooling power receiver heating indicator indicator window indicator display cooling indicator receiver power window indicator heating temp. drying display indicator indicator indicator drying indicator For some model:...
  • Page 12: Button Name And Function Introduction

    Button name and function introduction ON/OFF button MODE button FAN button SWING button TURBO button ▲/ buttons SLEEP button TEMP button I FEEL button LIGHT button CLOCK button TIMER ON / TIMER OFF button Set fan speed I feel Send signal Operation mode Turbo mode Auto mode...
  • Page 13 Note: ● This is a general use remote controller, it could be used for the air conditioners with multifunction; For some function, which the model doesn't have, if press the corresponding button on the remote controller that the unit will keep the original running status.
  • Page 14 Note: ● For preventing cold air, after starting up heating mode, indoor unit will delay 1~5 minutes to blow air (actual delay time is depend on indoor ambient temperature). ● Set temperature range from remote controller: 16~30℃(61°F~86°F); Fan speed: auto, low speed, medium speed, high speed. FAN button Pressing this button can set fan speed circularly as: auto (AUTO), low( ), medium...
  • Page 15 TURBO button Under COOL or HEAT mode, press this button to turn to quick COOL or quick HEAT mode. " " icon is displayed on remote controller. Press this button again to exit turbo function and " " icon will disappear. ▲/ button ●...
  • Page 16 ● It’s defaulted to display set temperature when turning on the unit. There is no display in the remote controller. ● Only for the models whose indoor unit has dual-8 display. ● When selecting displaying of indoor or outdoor ambient temperature, indoor temperature indicator displays corresponding temperature and automatically turn to display set temperature after three or five seconds.
  • Page 17: Combined Button Operation

    ● TIMER OFF button "TIMER OFF" button can set the time for timer off. After pressing this button, " " icon disappears and the word "OFF" on remote controller blinks. Press "▲" or " " button to adjust TIMER OFF setting. After each pressing "▲" or " "...
  • Page 18 8℃ heating function Under heating mode, press "TEMP" and "CLOCK" buttons simultaneously to start up or turn off 8℃ heating function. When this function is started up, " " and "8℃ " will be shown on remote controller, and the air conditioner keep the heating status at 8℃...
  • Page 19: Operation Guide

    Operation Guide After putting through the power, press "ON/OFF" button on remote controller to turn on the air conditioner. Press "MODE" button to select your required mode: AUTO, COOL, DRY, FAN, HEAT. Press "▲" or " " button to set your required temperature. (Temperature can’t be adjusted under auto mode).
  • Page 20: Remote Control Batterie Replacement

    Remote Control Batterie Replacement signal sender battery 1. Press the back side of remote controller marked with " ", as shown in the fig, and then push out the cover of battery box along the arrow direction. reinstall 2. Replace two 7# (AAA 1.5V) dry batteries, and make sure the position of "+"...
  • Page 21: Emergency Operation

    Emergency operation If the remote control is lost or damaged, please use auxiliary button to turn on or turn off the air conditioner. As shown in the figure, open the panel, press the auxiliary button to turn on or turn off the air conditioner. When the air conditioner is turned on, it will operate under auto mode.
  • Page 22 Clean and maintenance Clean filter Open panel Clean filter Open the panel into a certain • Use a vacuum or water to angle(less than 60°, do not clean the filter. force the panel) along the • When the filter is very dirty, arrow direction from the two use water (below 45 °c ) sides of panel.
  • Page 23 Clean and Maintenance 1. Check that air inlets and air outlets are not blocked. 2. Check if circuit breaker and connection, are in good condition. 3. Check that filters are clean. 4. Check that drainage pipe is not damaged. 1. Disconnect power supply. 2.
  • Page 24: Malfunction Analysis

    Malfunction analysis Please check below items before asking for maintenance. If the malfunction still can't be eliminated, please contact local dealer or qualified professionals. Problem Check items Solution Whether it’s interfered severely Cut the power supply off and put the power back after about 3min, (such as static electricity,stable and then turn on the unit again.
  • Page 25 Malfunction analysis Problem Check items Solution Power failure? Wait until power resumes. Air switch trips off ? Ask professional to replace air switch. Wiring has malfunction? Ask professional to replace it. conditioner can’t Has the unit been turned on Wait for 3min, and then turn operate immediately after being on the unit again.
  • Page 26 Malfunction analysis Problem Check items Solution Eliminate the source of the odour. Either there is an odour source in Odours are the room, such as furniture or emitted Clean the filter. cigarette, or the filter is dirty. Air conditio- There may be interference, Cut the power supply off and ner suddenly such as thunder, wireless...
  • Page 27 Malfunction analysis Error code When air conditioner status is abnormal, temperature indicator on indoor unit will blink and display corresponding error code. Please refer to list below for identification of error code. Error code Troubleshooting It can be eliminated after restarting the unit. If not , please contact qualified professionals for service.
  • Page 28: Installation Dimension Diagram

    Installation dimension diagram Space to the wall At least 15cm At least 15cm Space to the wall...
  • Page 29: Tools For Installation

    Tools for installation 1 Level meter 2 Screw driver 3 Impact drill • Contact your local agent or a certified technician for installation. Selection of installation location Installing the unit in the following 1. There should be no obstruction near places may cause malfunction.
  • Page 30: Requirements For Electric Connection

    Requirements for electric connection 1. Must follow the electric safety regulations when installing the unit. 2. According to the local safety regulations, use qualified power supply circuit and air switch. 3. Make sure the power supply matches with the requirement of air conditioner.
  • Page 31: Installation Of Indoor Unit

    Installation of indoor unit Recommend the installation location to the client and then confirm it with the client. Step Two: install wall-mounting frame 1. Hang the wall-mounting frame on the wall; adjust it in horizontal position with the level meter and then point out the screw fixing holes on the wall.
  • Page 32 Installation of the indoor unit Indoor Outdoor Note: • Pay attention to dust prevention and take relevant safety measures when opening the hole. • The plastic expansion particles are 5-10 not provided and should be bought locally. Step Four: outlet pipe 2.
  • Page 33 Installation of indoor unit Hex nut diameter Tightening torque (N-m) open-end wrench 30~40 union nut pipe torque wrench indoor pipe 4.Wrap the indoor pipe and joint of connection pipe with insulating pipe, insulating pipe and then wrap it with tape. Step Six: install drain hose 1.Connect the drain hose to the outlet pipe of indoor unit.
  • Page 34 Installation of indoor unit 2.Make the power connection wire cable-cross go through the cable-cross hole at hole the back of indoor unit and then pull it out from the front side. power connection wire 3.Remove the wire clip; connect the power connection wire to the wiring terminal according to the color;...
  • Page 35 Installation of indoor unit Step Eight: bind up pipe connection pipe drain hose band 1. Bind up the connection pipe, power cord and drain hose with the band. indoor units indoor and outdoor power cord indoor power cord pipe 3.Bind them evenly. 4.The liquid pipe and gas pipe should be bound separately at the liquid pipe...
  • Page 36: Installation Of Outdoor Unit

    Installation of outdoor unit Step one: fix the support of outdoor unit (select it according to the actual installation situation) 1. Select installation location according to the house structure. 2. Fix the support of outdoor unit on the selected location with expansion screws.
  • Page 37 Installation of outdoor unit Step four: connect indoor and outdoor pipes 1 . Remove the screw on the right 3. Pretighten the union nut with handle of outdoor unit and then hand. remove the handle. Pipe joint Screw Union nut Handle 4.
  • Page 38 Installation of outdoor unit 2. Fix the power connection wire and signal control wire with wire clip (only for cooling and heating unit). Note: • After tightening the screw, pull the power cord slightly to check if it is solid. •...
  • Page 39: Vacuum Pumping

    Vacuum pumping Use vacuum pumping 1. Remove the valve caps on the liquid valve and gas valve and Liquid valve piezometer the nut of refrigerant charging Gas valve vent. Refrigerant charging Valve cap vent 2. Connect the charging hose of Nut of refrigerant piezometer to the refrigerant charging vent...
  • Page 40: Check After Installation

    Check after installation • Check according to following after finishing installation. Items to be checked Possible malfunction Has the unit been installed solidly? The unit may drop, shake or emit noise. Have you done the refrigerant leakage It may cause insufficient cooling test? (heating) capacity.
  • Page 41 Configuration of connecting pipe 1. Standard length of connection pipe • 5m, 7.5m, 8m. 2. Min. length of connection pipe is 3m. 3. Max. length of connection pipe and max. rising difference. Cooling Max length Max rising Cooling Max length Max rising capacity of connection...
  • Page 42: Configuration Of Connection Pipe

    Configuration of connection pipe 4.Additional regrigerant liquid and refrigerant charging required after extending connection pipe • The calculation method of additional refrigerant charging amount (on the basis of liquid pipe): Additional refrigerant charging quantity = prolonged length of liquid pipe x additional refrigerant charging amount per meter •...
  • Page 43: Pipe Expanding Method

    Pipe expanding method Note: Improper pipe expanding is the main cause of refrigerant leakage. Please expand the pipe according to the following steps: A: Cut the pipe E: Expand the port • Confirm the pipe length according to • Expand the port with expander. the distance of indoor unit and hard outdoor unit.
  • Page 44 Wired Remote Control Note: The Wired Remote Control is only available on some models. 1 LCD Symbols 1.1 Outside View of the Wired Remote Control AUTO TURBO HOUR SHIELD MEMORY MASTER SAVE QUIET E-HEATER BLOW Mode Enter/Cancel Enter/cancel Function Timer On/Off 1.2 Wired Remote Control LCD Screen 9 9 10 11...
  • Page 45 Wired Remote Control Symbols Description Swing function. Air exchange function (not available on this model) Sleep function (only Sleep 1) Indoor unit running modes (Cool, Dry, Fan and Heat) Cooling mode Dry mode Fan mode Heating mode Outdoor unit defrosting function Gate-control function (not available for this unit) Lock function.
  • Page 46 Timing value. Quiet function (two types: quiet and auto quiet) (this function is yet unavailable for this unit). It will be displayed under the debugging mode. Wired Remote Control 2 Buttons 2.1 Wired Remote Control Buttons Enter/Cancel Mode Enter/cancel Function Timer On/Off 2.2 Button Functions...
  • Page 47 3 Operating Instructions 3.1 On/Off Press “On/Off” to turn the unit on. Turn it off by pressing it again. Note: Fig.4 shows that the unit is off after the on/off button has been pressed. Fig.5 shows that the unit is on after the on/off button has been pressed again. Fig.
  • Page 48 Fig.6 3.4 Fan Setting When the unit is on or off, press “Fan” to change the fan speed on the indoor unit in the sequence shown in Fig.7. Middle High Auto Middle High Middle High AUTO AUTO Enter/Cancel Mode Enter/Cancel Mode Function Timer...
  • Page 49 Turn on the unit, without Press (Timer) button to set Press on to set the timer setting timer time. Press (Timer) button to Press on Enter/Cancel to cancel timer setting exit the timer mode. Fig. 8 Setting Timer When Unit Is on Timer range: 0.5 –...
  • Page 50 3.6 Swing Setting Swing On: With the unit on, press “Function” to activate the swing function. In this case, will flash. Press Enter/Cancel to confirm. Swing Off: When the Swing function is on, press “Function” to enter the Swing setting interface, with flashing.
  • Page 51 3.7 Sleep Setting Sleep On: With the unit on, press “Function” until you arrive at the Sleep setting interface. Press “Enter/Cancel” to confirm the setting. Sleep Off: When the Sleep function is activated, press “Function” to enter the Sleep setting interface. Press “Enter/Cancel” to cancel. When running in the Cool or Dry mode, the temperature will increase by 1℃...
  • Page 52 3.8 Turbo Setting Turbo function: When the unit is set to High fan speed it will cool or heat more quickly, thus reaching the set temperature more quickly. When running in the Cool or Heat mode, press “Function” until you arrive at the Turbo setting interface.
  • Page 53 3.9 E-heater Setting E-heater (auxiliary electric heating function): When running in the Heat mode, the E-heater can be turned on to improve efficiency. When the wired remote control or the remote control is set in the Heat mode, this function will turn on automatically. When running in the Heat mode, press “Function”...
  • Page 54 3.10 Blow Setting Blow function: When the unit is turned off, the water in the indoor unit’s eva- porator automatically evaporates to prevent mildew. When running in the Cool or Dry mode, press “Function” until reaching the Blow setting interface. Press “Enter/Cancel” to active this function. When the Blow function is activated, press “Function”...
  • Page 55 3.11 Other Functions (1). Lock When starting the unit , press ▲ and ▼ at the same time for 5 sec. until the wired remote control enters the Lock function. The LCD screen will display . Press these two buttons at the same time again for 5 sec. to unlock.
  • Page 56 4 Installation and Disassembly Connecting the Signal Line on the Wired Remote Control ● Open the cover of the indoor unit’s electrical control box. ● Pass the signal line of the wired remote control through the rubber ring. ● Connect the signal line of the wired remote control to the 4-pin socket of the indoor unit’s PCB.
  • Page 57 Fig. 15 Fig.15 shows the installation steps for the wired remote control, but the following elements must also be taken into account. (1) Prior to installation, first turn off the power supply, that is, do not use electri- city during the entire installation. (2) Pull out the twisted four-core pair line from the installation holes and then pass it through the rectangular hole behind the soleplate on the wired remote control.
  • Page 58 CAUTION! Pay special attention to the following during connection to prevent the air condi- tioner from malfunctioning due to electromagnetic interference. Separate the signal and communication lines of the wired remote control from ① the power wire and connection lines between the indoor and outdoor units, by a minimum interval of 20 cm, or the communication between the units will likely malfunction.
  • Page 59 DEFINITION OF ERROR CODES Return air temperature sensor open/ Drive board communication error short circuited Evaporator temperature sensor Compressor overheating protection open/short circuited Indoor unit liquid valve temperature Indoor and outdoor units not matched sensor open/short circuited Indoor gas valve temperature sensor Communication line misconnected or open / short circuited expansion valve error...

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Fgh-09es-e23Fgh-12es-e23Fgh-18es-e23Fgh-24es-e23

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