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en Troubleshooting
Fault
lights up in the dis-
play and no settings
can be made on the
appliance.
flashes in the dis-
play and the appli-
ance will not start.
appears in the
display.
- appears in
the display.
A message with
appears in the dis-
play, e.g. - .
lights up perman-
ently in the display.
lights up in the dis-
play.
appears in the
display.
The appliance hums
during operation and
after it is switched off.
During operation with
steam assistance,
steam escapes from
the ventilation slots.
28
Cause and troubleshooting
Childproof lock is activated.
Use the
button to deactivate the childproof lock.
▶
→ "Childproof lock", Page 18
The cooking compartment is too hot for the selected operation.
Switch off the appliance and allow it to cool down.
1.
Restart the operation.
2.
The maximum cooking time has been reached. To prevent an unwanted permanent opera-
tion, the appliance automatically stops heating after several hours if the settings are un-
changed.
Switch off the appliance.
▶
You can configure new settings if required.
Tip: To prevent the appliance from switching off when you do not want it to, e.g. for an
extremely long preparation time, set a cooking time.
→ "Time-setting options", Page 13
There is too much water in the steam system. The water cannot be pumped back into the
water tank.
Empty the water tank and insert the empty water tank.
1.
→ "Emptying the water tank", Page 12
Reset the time.
2.
→ "Setting the time on the clock", Page 14
Switch the appliance off and on again.
3.
Run "Descaling interrupted" in full.
4.
→ "Descaling interrupted", Page 23
Electronics fault
Press the
button.
1.
If required, reset the time.
‒
a If the fault was a one-off, the error message disappears.
If the error message appears again, call the after-sales service. Quote the exact error
2.
message and the E no. of your appliance.
→ "Customer Service", Page 29
The water tank is empty.
Fill the water tank.
▶
→ "Filling the water tank", Page 12
The water tank has not been put in fully.
Slide the water tank back in fully.
▶
The water tank is leaking.
Order a new water tank.
▶
The sensor is defective.
Call the after-sales service.
▶
→ "Customer Service", Page 29
Build-up of limescale in the appliance.
Run the descaling programme in full.
▶
→ "Descaling", Page 22
The power supply has been disconnected or the appliance has been switched off during the
descaling process.
Run the interrupted descaling programme in full.
▶
→ "Descaling interrupted", Page 23
Functional test of the pump creates operating noise.
No action required.
Steam escapes for physical reasons.
Wait until the cooking with steam assistance ends.
▶
After the end of cooking with steam assistance, no more steam will escape after a short
time.
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