Canon imageCLASS D550 Basic Operation Manual page 87

Troubleshooting
This section describes solutions for cases such as paper jam and when problems are not
solved.
Clearing Jams
Document Jams in the Feeder
Paper Jams Inside the Machine
Display Message
Error Codes
If <Incorrect Size/Setting> Appears
Troubleshooting
Check the Following First
Is the power switched ON?
Has the power switch been just turned ON?
Is the machine in Sleep mode?
Are the settings proper?
Is the Error indicator on or blinking?
Does a message appear on the display?
If You Cannot Solve a Problem
If a Power Failure Occurs
If You Cannot Solve a Problem
Customer Support (U.S.A.)
Customer Support (Canada)
Print Result Is Not Good
Paper Curls
Paper Creases
Printing Is Uneven
White Specks Appear
The Toner Does Not Fix onto the Paper Well
The Printed Paper Has Vertical Streaks
Smudge Marks of Spattering Toner Appear around the Text or
Patterns
The Overall Print Result Is Dark
Copied Lines and Text Appear Faded
Printed Bar Codes Cannot Be Scanned
Paper Jams Occur Frequently When Performing
2-Sided Printing
7-2
7-3
7-4
7-7
7-7
7-8
7-9
7-9
7-9
7-9
7-9
7-9
7-9
7-10
7-10
7-11
7-12
7-12
7-12
7-13
7-13
7-13
7-14
7-15
7-15
7-16
7-17
7-17
7-18
7-18
7-18
Chapter
7
7-1