Troubleshooting - Beko B3D510644UW User Manual

• Completely turn and remove the pump fil-
ter when the water in the product leaks
out.
a. Clean any residues inside the filter as
well as fibres, if any, around the pump
impeller region.

8 Troubleshooting

Please read the "Safety Instruc-
tions" section first!
Programmes do not start after the
loading door is closed.
• Start / Pause / Cancel button is not
pressed. >>> Press Start / Pause / Can-
cel button.
• It may be difficult to close the loading
door in case of excessive loading. >>>
Reduce the amount of laundry and make
sure that the loading door is closed prop-
erly.
Programme cannot be started or
selected.
• The product has switched to self-protec-
tion mode due to a supply problem (line
voltage, water pressure, etc.). >>> De-
pending on the product model, select an-
other program by turning the Program
Selection button or pressing and holding
the On/Off button for 3 seconds to cancel
the program. Previous programme will be
cancelled. See Cancelling the Pro-
gramme [} 39]
Water inside the product.
• Some water has remained in the product
due to the quality control processes in
the production. >>> This is not a failure;
water is not harmful to the product.
The product does not take water in.
• Tap is turned off. >>> Turn on the taps.
• Water inlet hose is bent. >>> Flatten the
hose.
• Water inlet filter is clogged. >>> Clean
the filter.
b. Replace the filter.
c. If the filter cap is composed of two
pieces, close the filter cap by pressing
on the tab. If it is one piece, seat the
tabs in the lower part into their places
first, and then press the upper part to
close.
• Loading door is not closed. >>> Close
the door.
The product does not drain water.
• Water drain hose is clogged or twisted.
>>> Clean or flatten the hose.
• Pump filter is clogged. >>> Clean the
pump filter.
Product vibrates or makes noise.
• Product is standing unbalanced. >>> Ad-
just the stands to balance the product.
• A hard substance has entered into the
pump filter. >>> Clean the pump filter.
• Transportation safety bolts are not re-
moved. >>> Remove the transportation
safety bolts.
• Laundry quantity in the product is too
little. >>> Add more laundry to the
product.
• Excessive laundry is loaded in the
product. >>> Take out some of the laun-
dry from the product or distribute the load
by hand to balance it homogeneously in
the product.
• Product is leaning on a rigid item. >>>
Make sure that the product is not leaning
on anything.
There is water leaking from the bottom
of the product.
• Water drain hose is clogged or twisted.
>>> Clean or flatten the hose.
• Pump filter is clogged. >>> Clean the
pump filter.
Product stopped shortly after the
programme started.
• Machine has stopped temporarily due to
low voltage. >>> Product will resume run-
ning when the voltage restores to the
normal level.
EN / 45