Sony WALKMAN NW-E393 Help Manual page 6

Operation
Your Walkman does not operate or the power does not turn on.
Your Walkman does not work properly.
Your Walkman power turns off or on automatically.
You want your Walkman screen to stay on longer before it turns off
automatically.
A drink (water, coffee, etc.) was spilled on your Walkman, or the Walkman
was washed in the washing machine.
You want to back up the content such as music stored on your Walkman.
You want to find the product name (model name) of your Walkman.
An alarm (beep) is heard and the message [Check the volume level] is
displayed.
Sound
There is no sound.
Content such as music suddenly stops during playback.
Noise is generated.
Volume cannot be turned up, or the volume remains low when the playback
volume is turned up.
Sound can only be heard from one side of the headphones.
Sound is interrupted or skips.
The sound effect settings do not seem to have any effect.
Power
You cannot charge your Walkman.
How long is the life of the built-in rechargeable battery?
The rechargeable battery needs to be replaced.
The battery life is short.
How long is the standard battery duration?
How long does it take to charge the battery?
Connection to a Computer
The computer does not recognize your Walkman.
Even if you use "Safely Remove Hardware" on the computer, [Connected
USB. The player cannot be operated.] remains displayed on your Walkman
screen.
You cannot install software to your computer.
The progress bar on the install screen does not proceed while installing the
software.
Your Walkman is not recognized by Music Center for PC.
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