Sony WALKMAN NW-E393 Help Manual page 257

Help Guide
Troubleshooting
Digital Music Player
NW-E393/E394/E395
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Sound can only be heard from one side of the headphones.
Sound will not be output properly if the plug is not inserted correctly into the jack. Insert
the headphone plug until it clicks into place.
Wires inside the headphone cable may be broken due to unnecessary force, etc. being
applied to the cable. If this occurs while using the supplied headphones with a Walkman
model supplied with headphones, contact your nearest Sony dealer for repairs.
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