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QuickSpecs
Options
Model/HP Care Pack
Model/HP Care Pack
Model/HP Care Pack
Model/HP Care Pack
Services
Services
Services
Services
HP Support Plus
HP Support Plus 24
Installation
Installation & Startup
Principal Server
Principal Server
Principal Server
Principal Server
1 Year
1 Year
1 Year
1 Year
FP-A01LA-12
FP-A02LA-12
FP-AINST-LA
FP-ASTAR-LA
NOTES:
NOTES
NOTES
NOTES
AlphaServer DS20L systems include one-year hardware warranty with 5x9, on-site Next Business Day
response.
New Hewlett-Packard hardware options internal to the AlphaServer enclosure receive the same warranty or
service level as purchased with the server.
External storage devices/cabinets carry their own level of warranty and should be quoted separately for
uplifted warranty services.
In addition to the HP Care Pack shown above, other service packages are available for separate hardware
and software support. For more information on Hardware and Software Upfront Services and other HP
service options available for AlphaServers, please consult your Sales Account Manager, HP Services
Principal, or visit:
http://www.hp.com/hps/
NOTE:
NOTE:
NOTE:
NOTE: This Web site is available in English only.
DA - 11054
Principal Server
Principal Server
Principal Server
Principal Server
Subsequent Systems
Subsequent Systems
Subsequent Systems
Subsequent Systems
3 Years
3 Years
3 Years
3 Years
FP-A01LA-36
FP-A02LA-36
FP-AINST-LA
FP-ASTAR-LA
Worldwide — Version 4 — October 6, 2003
HP AlphaServer DS20L
HP AlphaServer DS20L
HP AlphaServer DS20L
HP AlphaServer DS20L
Subsequent Systems
Subsequent Systems
Subsequent Systems
Subsequent Systems
1 Year
1 Year
1 Year
1 Year
FP-A21LA-12
FP-A21LA-36
FP-A22LA-12
FP-A22LA-36
FP-AINST-LA
FP-AINST-LA
FP-ASTAR-LA
FP-ASTAR-LA
3 Years
3 Years
3 Years
3 Years
Page 13
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