Talk-a-Phone ETP-400KE Installation & Operation Manual
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Talk-a-Phone ETP-400KE Installation & Operation Manual

Emergency/information phones
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Installation & Operation Manual
Emergency/Information Phones
Section
Quick Programming Guide on Page 6
Part 69380
7530 North Natchez Avenue Niles, Illinois 60714-3804
e-mail: info@talkaphone.com http://www.talkaphone.com
All Specifications and other information are subject to change without notice.
Talk-A-Phone Co.
Phone: (773) 539-1100 Fax: (773) 539-1241
For
© 2013 Talk-A-Phone Co. All rights reserved.
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Rev. 2/21/2013

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Summary of Contents for Talk-a-Phone ETP-400KE

  • Page 1: Table Of Contents

    Talk-A-Phone Co. Part 69380 Rev. 2/21/2013 7530 North Natchez Avenue Niles, Illinois 60714-3804 Phone: (773) 539-1100 Fax: (773) 539-1241 e-mail: info@talkaphone.com http://www.talkaphone.com All Specifications and other information are subject to change without notice. © 2013 Talk-A-Phone Co. All rights reserved.

  • Page 2: Getting Started

    * If you are installing multiple units with a limited number of lines, you should consider using either the Talk-A-Phone EC-2 or EC-8 Consolidator. The EC-2 allows you to connect two Talk-A-Phone phones to a single communication line, while the EC-8 allows you to connect up to eight Talk-A-Phone phones to a single communication line.

  • Page 3: Hardware Installation

    3. Place the phone in the desired location on the mounting surface and secure it with included screws. Talk-A-Phone model MS-400 Mounting Sleeve is designed to accommodate both indoor and outdoor flush mounted phones. Contact your distributor or Talk-A-Phone Co. for more information. B. 400 Series Outdoor Surface Mount Phones (ETP-401, ETP-402, etc.) Wiring extends from the rear of this unit (not bottom) for mounting to a pole or other hollow surface.
  • Page 4 See section A. Indoor Emergency Phones above for the correct combination of AUX wires. To use the auxiliary input feature, contact Talk-A-Phone to request an ETP-AUXIN-KIT at no charge. This is not required for models ETP-400-MOD2 or ETP-400V-MOD2.
  • Page 5 Hardware Installation D. Installing ETP-103 Series Phones Models ETP-103 and ETP-103V are designed to mount behind an elevator car operating panel and require connection to a push button with LED capability on the car operating panel. 1. Determine the position where you will mount the phone. Be sure the phone speaker and microphone are placed directly behind the speaker grille in the car operating panel or mounting surface.

  • Page 6: Software Programming

    4. Enter the secondary phone number your Talk-A-Phone unit should dial if the primary number is busy or does not answer (optional): *23*[Phone Number]*. 5. If the Talk-A-Phone unit will be an extension of a phone system (i.e. on a PBX), enter these three codes into the Emergency/Information phone, each followed by the acknowledgement beep: *55*, *18*5*, *14*3*.
  • Page 7 Programming can be done from any standard touch-tone telephone. It is essential to program at least one telephone number for the Talk-A-Phone unit to operate. After entering any code into the Talk-A-Phone unit, you should hear a single beep. This indicates that the phone has understood and accepted your command. Two beeps indicate that the phone did not properly receive a command.
  • Page 8 Software Programming if one is programmed, or the first number if no second phone number exists. It will retry these numbers until the call is answered or the conversation time elapses (see PBX/Configuration Codes, page 10). If your phone has two buttons, the top button is Button #1 and the bottom button is Button #2.
  • Page 9 One method is to have the phone transmit a DTMF identification number when the call is answered. • This DTMF transmission can be received by the Talk-A-Phone EB-200 Base Station or by the Talk-A-Lert™ software (model ETP-TAL). •...
  • Page 10 Software Programming I. Auxiliary Device Automatic Activation Codes 100 series phones with the letters "AUX" in the model number and all 400 series phones have auxiliary leads . You can connect one auxiliary input device and two output devices to these leads. The following codes allow you to control the function of the auxiliary output leads (also see Operation Codes, page 10).
  • Page 11 • Talk-A-Phone unit disconnects after 30 seconds of silence, *55* When the Talk-A-Phone unitʼs extension is setup as a "ringdown" or "hot line", the Talk-A- Phone unit has to be programmed with a phone number: *13*…[5 digit number]* (Example: *13*12345*).
  • Page 12 Software Programming Code Summary (for models ETP-400KSE and ETP-402KSE see page 17) Command Function Turn on Auxiliary Output 1 for 1 second *3* …[up to 8 digits]* Master Access Code entry to change Guard Access Code or Master Access Code (Default Code is *3*12345678*) *4* …[up to 8 digits]* Guard Access Code entry for phone programming (Default Code is *4**)
  • Page 13 Software Programming *65* Cancels *64* command (default) *70* Disable automatic playback of the recorded message when a call is answered, but do not delete the message *71* Enable automatic playback of the recorded message when a call is answered (default) *72* Set message length to 5 seconds *73*...

  • Page 14: Operation

    To enter programming mode, hold down the star button on your telephone for at least one second. You will hear a beep to indicate that you are able to program the Talk-A-Phone unit. C. Answering the Emergency/Information Phone The telephone at the guard station will ring.
  • Page 15 Operation D. Using a Talk-A-Phone unit with a PBX System (Mode II & Mode III ) Many PBX Systems use non-standard, propriety tones and signals. Examples of such PBX systems are the Rolm Systems 9751, 9000, 8000; AT&T systems 75, 85;...
  • Page 16 Each auxiliary output on the 400 series phones has a separate ground. If you have an older unit that does not have separate grounds (or a 100 series phone) and you need this function, contact your distributor or Talk-A-Phone Sales department at 773- 539-1100 for upgrade options.
  • Page 17 Operation Note: The black call button is used to take the phone off hook before placing a call with the keypad. This button cannot be programmed with an autodial phone number and it cannot be used to automatically activate an auxiliary output. I.

  • Page 18: 10-Number Autodialing Keypads

    10-Number Autodialing Keypads V. 10-Number Autodialing Keypads (ETP-400KE, ETP-400KSE, ETP-402KE, ETP-402KSE) A. Programming To program the autodialing phone numbers for buttons 0-9, use the following codes: *13* …[up to 11 digits]* Programs the phone number called by the RED button (if available) *23* …[up to 11 digits]*...

  • Page 19: Frequently Asked Questions

    7 digit phone number. 3. If I forget my Master Access Code, can Talk-A-Phone get into my unit through a software "back door?" We have no way of programming an alternate Guard Access Code if you have lost your Master Access Code.
  • Page 20 I get an upgrade? Although existing units in the field cannot be upgraded with the "V" option, complete electronics modules (without faceplates) for every model are available with this feature. Call your distributor or Talk-A-Phone's sales department for more information about purchasing a new unit with the “V” option, or replacing the electronics of your existing unit.

  • Page 21: Basic Trouble-Shooting

    2. Your unit has been struck by lightning or another very high voltage source. Contact call out on it. Talk-A-Phone's Service Department. 3. There isnʼt enough power on the line (see Technical Requirements, page 3). I can hear the guard, but 1.
  • Page 22 1. If you have a newer phone, produced in 2012 or after, you will need model My device is connected to the auxiliary input wires ETP-AUXIN-KIT. Please contact Talk-A-Phone to receive this kit at no charge. but it does not activate the phone My phone will not 1.

  • Page 23: Talk-A-Phone Co. Limited Warranty

    ETP-MT, ETP-MT/R and WEBS-MT/R is five (5) years, under the same terms and conditions. Services. In the event this product is found by Talk-A-Phone to be defective within the warranty period, Talk-A-Phone's only obligation and your exclusive remedy shall be the repair and/or replacement of any defective parts, provided the equipment is returned to Talk-A-Phone Co., 7530 North Natchez Avenue Niles, Illinois 60714-3804.

  • Page 24: Fcc Information

    Phone Line Specifications X. Federal Communications Commission Information This device has been granted a registration number by the Federal Communications Commission (FCC), under part 8 rules and regulations for direct connection to telephone lines. In order to comply with these FCC rules, the following instructions must be carefully read and applicable portions followed completely.

  • Page 25: Phone Line Specifications

    Federal Communications Commission Information I. The Talk-A-Phone Co. U. S. A. Service Center is located at 7530 North Natchez Avenue, Niles, Illinois 60714-3804, telephone number (773) 539-1100, fax number (773) 539-1241. XI. Phone Line Specifications A. MODE I Operation The following criteria must be met by a phone line to insure proper functionality of the FCC approved equipment.

  • Page 26: Information To The User

    Phone Line Specifications XII. Information To The User A. Section 15.105 This equipment has been tested and found to comply with the limits for a Class B Digital Device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 27 Federal Communications Commission Information Inspect the equipment frequently. If you notice discoloration, tarnish or water stains, increase the frequency of your cleanings. You can also try cleaning with borax, soda ash, or a non-abrasive commercial cleanser and water. Deeper stains may be removed with a magnesium oxide, ammonia and water paste.
  • Page 28 10. Consolidator Port (If Used): Installation Date: OTES Talk-A-Phone Co. 7530 North Natchez Avenue Niles, Illinois 60714-3804 Phone: (773) 539-1100 Fax: (773) 539-1241 e-mail: info@talkaphone.com http://www.talkaphone.com All Specifications and other information are subject to change without notice. © 2013 Talk-A-Phone Co. All rights reserved.

This manual is also suitable for:

Etp-400kseEtp-402keEtp-402kse

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