Page 1
Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
Page 2
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
Safety Precautions Please read the following Safety Precautions before you start using the device. • Keep this user guide in a safe place for later reference. • Read all warnings and follow all instructions. • Sit at least 18" (45 cm) away from the device. •...
Page 4
• If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device. •...
Page 5
• Fastening the display to a wall or fixed object using cordage or other restraining devices can help support the weight of the display in order to prevent the display from falling over. Hole pattern Interface Pad Pad Hole Screw Specification & Quantity (W x H) (W x H x D) M4 x 10 mm...
Contents Safety Precautions ............3 Introduction ..............8 Package Contents ....................8 Product Overview ....................9 Initial Setup ............... 10 Installing the Stand ....................10 Using the Mouse Anchor ..................13 Wall Mounting ......................14 Using the Security Slot ..................16 Making Connections ..........17 Connecting to Power ....................17 Connecting External Devices ................18 HDMI Connection ....................
Page 7
Advanced Features and Settings ........ 53 FreeSync™ Premium Pro ..................53 HDR (High-Dynamic-Range) ..................54 Hertz Limiter ......................55 Response Time OD....................56 Blue Light Filter and Eye Health ................57 Quick Access Blue Light Filter Setup ..............57 Calculating Breaks ....................58 Looking at Distant Objects ..................58 Eye and Neck Exercises ..................
Introduction Package Contents • Monitor • Power cord • Video cable • Quick start guide NOTE: The power cord and video cables included in your package may vary depending on your country. Please contact your local reseller for more information.
Product Overview Front View Display screen Power LED Joy Key Power Key Quick Access Key Rear View Type-C HDMI 2.1 DisplayPort USB Type-C Audio Out USB Upstream USB Downstream DC IN NOTE: For more information about the [●] / [◄] / [►] / [▲] / [▼] key and its functions, refer to “Hot Keys”...
Initial Setup This section provides detailed instructions for setting up your monitor. Installing the Stand 1. Place the monitor on a flat, stable surface with the screen facing down. 2. Align and connect the two (2) points on the monitor stand’s base with the monitor stand’s neck.
Page 11
4. Align and slide the upper hooks of the monitor stand into the stand mounting slots as shown in the illustration below: NOTE: Ensure the stand is secure and the quick release tab positively clicks into place.
Page 12
5. Lift the device into its upright position on a flat, stable surface. NOTE: Always place the device on a flat, stable surface. Failure to do so may cause the device to fall and damage the device and/or result in personal injury.
Using the Mouse Anchor Type-C Included at the rear of the display, under the I/O ports, are two mouse anchors. Use these to prevent mouse cable dragging and personalize your mouse use setup. Type-C...
Refer to the table below for the standard dimensions for wall mount kits. NOTE: For use only with a UL certified wall mount kit/bracket. To obtain a wall- mounting kit or height adjustment base, contact ViewSonic® or your local dealer.
Page 15
5. Attach the mounting bracket to the VESA mounting holes at the rear of the monitor. Then secure it with four (4) screws (M4 x 10 mm). 100 mm Type-C 6. Follow the instructions that come with the wall mounting kit to mount the monitor onto the wall.
Using the Security Slot To help prevent the device from being stolen, use a security slot locking device to secure the device to a fixed object. Additionally, fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the monitor from falling over.
Making Connections This section guides you on how to connect the monitor with other equipment. Connecting to Power 1. Connect the power cord to the power adapter. 2. Connect the power adapter to the DC IN jack at the rear of the device. 3.
Connecting External Devices HDMI Connection Connect one end of an HDMI cable to the HDMI port of your monitor. Then connect the other end of the cable to the HDMI port of your computer. NOTE: The monitor is equipped with two HDMI 2.1 ports.
DisplayPort Connection Connect one end of a DisplayPort cable to the DisplayPort port. Then connect the other end of the cable to the DisplayPort or mini DP port of your computer. NOTE: To connect the monitor to the Thunderbolt port (v. 1&2) on your Mac, connect the mini DP end of the “mini DP to DisplayPort cable”...
USB Connection Connect one end of a USB cable to a USB port of the monitor. Then connect the other end of the cable to a USB port of your computer. NOTE: The monitor supports three (3) types of USB ports. When making the connection(s), observe the following guidelines: •...
Audio Connection Plug the audio jack of the ear-/headphones into the Audio Out port of the monitor. Additionally, you can connect the monitor to a sound bar using an audio cable. NOTE: The monitor is also equipped with dual speakers.
Using the Monitor Adjusting the Viewing Angle For optimal viewing, you can adjust the viewing angle using any of the following methods: Height Adjustment Lower or raise the monitor to the desired height (0 to 120 mm). NOTE: When adjusting, press down firmly along the adjustment track holding the monitor with both hands on the side.
Tilt Angle Adjustment Tilt the monitor forwards or backwards to the desired viewing angle (-5˚ to 23˚). NOTE: When adjusting, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand.
Turning the Device On/Off 1. Plug the connected power cord into a power outlet. 2. Press the Power button to turn on the monitor. 3. To turn the monitor off, press the Power button again. NOTE: The monitor will still consume some power as long as the power cord is connected to the power outlet.
Using the Control Panel Keys Use the control panel keys to access the Quick Access Menu, navigate the On- Screen Display (OSD) Menu, and change the settings. Quick Access Key Quick Access Menu Press the Quick Access Key to activate the Quick Access Menu. To learn more, see page 60.
Hot Keys When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the control panel keys. Description Press and hold the key for 5 seconds to lock/unlock the OSD Menu. [◄] When the menu appears on the screen, continue holding the key for 10 seconds to lock/unlock the OSD Menu.
Page 28
Description Press and hold the key for 5 seconds to lock/unlock the Power [►] button. When the menu appears on the screen, continue holding the key for 10 seconds to lock/unlock the Power button. Locking Power Button Press and hold for 10s to lock Power If the Power button is locked, the below message will appear on the screen: Power Lock/Unlock...
Configuring the Settings General Operations 1. Press the [●] key or move the joy key [◄] or [▲] or [▼] to display the On-Screen Display (OSD) Menu. FreeSync Premium Pro Custom 1 Game Modes Max. Refresh Rate X G 3 4 0 C - 2 K Game Modes Display Input Select...
Page 30
3. Move the joy key [▲] or [▼] to select the desired menu option. Then move the joy key [►] to enter the sub-menu. FreeSync Premium Pro Custom 1 Game Modes Max. Refresh Rate X G 3 4 0 C - 2 K Game Modes Display Input Select...
Page 31
NOTE: Certain menu option adjustments do not require the user to press the [●] key to confirm the selection. FreeSync Premium Pro FreeSync Premium Pro Custom 1 Custom 1 Game Modes Game Modes Max. Refresh Rate Max. Refresh Rate X G 3 4 0 C - 2 K X G 3 4 0 C - 2 K Game Modes Display...
On-Screen Display (OSD) Menu Tree Main Menu Sub-menu Menu Option Standard Custom 1 Custom 2 MOBA Gaming Modes Battle Royale Realistic Vibrant Console Speed Console Color...
Page 33
Main Menu Sub-menu Menu Option FreeSync™ Premium Pro DisplayHDR CinematicHDR GameplayHDR OverClocking Light Normal ClearView Extreme Ultra NightView Display ScopeView Native 60Hz Hertz Limiter 100Hz 144Hz 165Hz Standard Fast Faster Response Time OD Ultra Fast Fastest Explanation (i) Blue Light Filter (-/+, 0~100)
Page 34
Main Menu Sub-menu Menu Option Bluish Cool Native Color Temperature Warm (-/+, 0~100) Full Color Control Green (-/+, 0~100) Blue (-/+, 0~100) Auto Color Space Auto Color Range Full Range Limited Range Color Adjust Display Gamma Color Saturation (-/+, 0~100) Black Stabilization (-/+, 0~22) Full Aspect...
Page 35
Main Menu Sub-menu Menu Option Contrast (-/+, 0~100) Brightness (-/+, 0~100) Sharpness (-/+, 0~100) Display Image Adjust Advanced DCR (-/+, 0~20) Overscan HDMI 1 HDMI 2 Input Select DisplayPort Type-C Standard Movie ViewMode Text Mono Volume (-/+, 0~100) Audio Adjust Mute...
Page 36
Main Menu Sub-menu Menu Option English Français Deutsch Español Italiano Suomi Русский Language Türkçe 日本語 한국어 繁體中文 简体中文 Česká Svenska Setup Menu Information Blue Light Filter On/Off ClearView On/Off NightView On/Off ScopeView On/Off OverClocking On/Off On/Off MOBA On/Off Quick Access Battle Royale On/Off Realistic...
Page 37
Main Menu Sub-menu Menu Option Green Preview Type A White Image Yellow Green Preview Type B White Image Crosshair Yellow Green Preview Type C White Image Yellow Rainbow Breathing Rear Stack Others Rainbow Setup Menu Breathing Elite RGB Base Stack Others Always On Reset...
Page 38
Main Menu Sub-menu Menu Option HDMI 1 HDMI 2 Left Source Select DisplayPort Type-C PBP Left-Right HDMI 1 HDMI 2 Right Source Select DisplayPort Type-C Multi-Picture Swap HDMI 1 HDMI 2 PIP Source Select DisplayPort Setup Menu Type-C PIP H. Position (-/+, 0~100) PIP V.
Page 39
Main Menu Sub-menu Menu Option Standard Optimize ECO Mode Conserve Energy Saving USB 3.2 DDC/CI Setup Menu HDMI 2.0 DisplayPort 1.2 Standby Charger Rename Memory Recall...
Menu Options Game Modes 1. Press the [●] key or move the joy key [◄] or [▲] or [▼] to display the On-Screen Display (OSD) Menu. 2. Move the joy key [◄] or [►] to select Game Modes. Then move the joy key [▼] to enter the Game Modes menu.
Page 41
Display 1. Press the [●] key or move the joy key [◄] or [▲] or [▼] to display the On-Screen Display (OSD) Menu. 2. Move the joy key [◄] or [►] to select Display. Then move the joy key [▼] to enter the Display menu.
Page 42
Menu Option Description Reduce the overall contrast of a given scene so that detail in the highlights and shadows can be seen. DisplayHDR Passes AMD FreeSync Premium Pro certification and VESA Display HDR400 certification. CinematicHDR Ideal HDR setting for movies. GameplayHDR Ideal HDR setting for gaming.
Page 43
Menu Option Description Adjustable filter, available in all Game Modes, that blocks high-energy blue light for a more comfortable viewing Blue Light Filter experience. For more information, see page 57. Select the color temperature setting. • Bluish: Set the color temperature to 9300K. •...
Page 44
Menu Option Description Color Space Allows users to choose which color space they would like to use for color output. • Auto: Automatically recognizes the color format and black and white levels. • RGB: The input signal color is RGB. •...
Page 45
Menu Option Description ViewScale Users have the ability to adjust the display size of the image on the monitor, allowing for a “best fit” scenario. Contrast Adjusts the difference between the image background (black level) and the foreground (white level). Brightness Adjusts background black levels of the screen image.
Page 46
Input Select 1. Press the [●] key or move the joy key [◄] or [▲] or [▼] to display the On-Screen Display (OSD) Menu. 2. Move the joy key [◄] or [►] to select Input Select. Then move the joy key [▼] to enter the Input Select menu.
Page 47
ViewMode NOTE: ViewMode is only accessible when using Custom 1 or 2 Game Modes. 1. Press the [●] key or move the joy key [◄] or [▲] or [▼] to display the On-Screen Display (OSD) Menu. 2. Move the joy key [◄] or [►] to select ViewMode. Then move the joy key [▼] to enter the ViewMode menu.
Page 48
Audio Adjust 1. Press the [●] key or move the joy key [◄] or [▲] or [▼] to display the On-Screen Display (OSD) Menu. 2. Move the joy key [◄] or [►] to select Audio Adjust. Then move the joy key [▼] to enter the Audio Adjust menu.
Page 49
Setup Menu 1. Press the [●] key or move the joy key [◄] or [▲] or [▼] to display the On-Screen Display (OSD) Menu. 2. Move the joy key [◄] or [►] to select Setup Menu. Then move the joy key [▼] to enter the Setup Menu menu.
Page 50
RGB capabilities even further. If you would like to leverage partnered software see the advanced setup below. Partner Software RGB Setup • Visit https://www.viewsonic.com/elite/rgb/ and choose a partner RGB software to download. Elite RGB • Download and install your software of choice.
Page 51
Menu Option Description Enable this option to allow the system to inform users that Resolution Notice the current viewing resolution is not the correct native resolution. Boot Up Screen Toggle the start screen On or Off. Adjust the length of time the OSD Menu remains on OSD Timeout screen.
Page 52
Menu Option Description Select USB Type C with USB 2.0 or USB 3.2. USB 3.2 NOTE: USB 3.2 supports up to 3440 x 1440 @ 75Hz. Enable this option to allow the monitor control via the DDC/CI graphics card. Enable/Disable HDMI 2.0 support. NOTE: ...
Advanced Features and Settings This section describes advanced features of the monitor. FreeSync™ Premium Pro Enabling FreeSync™ Premium Pro will put an end to choppy gameplay and broken games with fluid, artifact-free performance at virtually any frame rate. To enable the FreeSync™ Premium Pro function: 1.
To enable HDR on Windows: 1. Right-click on the desktop then left-click Display Settings. 2. Select the XG340C-2K display and select the appropriate Resolution. 3. Toggle HDR On. NOTE: • The screen may slightly dim, indicating HDR has been activated.
Hertz Limiter A monitor hertz controller allows users to control how many frames the monitor can output. The monitor will put a cap on the maximum amount of frames that can be rendered from the monitor to save power and loading from the monitor’s side. To adjust the Hertz Limiter: 1.
Response Time OD Adjusting the Response Time OD setting will allow the user to fine-tune their desired response time. With five (5) settings to choose from, users can precisely select the best fit for each use scenario. Each setting will increase response time speed, allowing users the ability to match their PC and game type, creating a “best fit”...
Blue Light Filter and Eye Health The Blue Light Filter blocks high-energy blue light for a more comfortable viewing experience. Quick Access Blue Light Filter Setup Enabling and disabling the Blue Light Filter can be done on the fly via the Quick Access Key.
While using and enjoying your monitor please keep the following in mind: • Viewing computer screens for extended periods of time may cause eye irritation and discomfort. To reduce these effects, it is recommended to take periodic breaks from viewing to allow the eyes to relax. •...
ViewScale Under ViewScale, users can adjust their current aspect ratio to fit their specific usage scenario. Below are the listed aspect ratios. NOTE: If users choose a ViewScale aspect mode that is not native, it may impact the user’s experience. To enable ViewScale: 1.
Quick Access Quickly initiate some functions and modes through the Quick Access key and menu. Users can also define which functions or modes they prefer in the Quick Access Menu via the Setup Menu in OSD. The function/mode will be enabled as soon as the light-bar moves on the item, and will disable after removing the light-bar.
Downloading their software will give you the power to adjust your RGB capabilities further. To setup up partner RGB software: 1. Visit: https://www.viewsonic.com/elite/rgb/ 2. Select a partner RGB software, and download it. 3. Connect one end of the USB Type B cable to the monitor and the other end to your computer.
Crosshair Select from different crosshair styles and colors to overlay on your screen. To enable the Crosshair function: 1. Press the [●] key or move the joy key [◄] or [▲] or [▼] to display the On-Screen Display (OSD) Menu. 2.
The KVM function allows the user to control two computers connected to the same monitor from a single keyboard and mouse. NOTE: Only applicable in PBP (Picture-by-Picture) and PIP (Picture-in-Picture) mode. To connect the two computers to the monitor: 1. Connect one end of the USB Type C cable to the USB Type C port of the monitor. Then connect the other end of the cable to the USB Type C port of the notebook.
Page 64
To enable PBP mode: 1. Press the [ ] key or move the Joy Key [▲] or [▼] to display the On-Screen Display (OSD) Menu. 2. Move the Joy Key [ ] or [ ] to select Setup Menu. Then move the Joy Key [▼] to enter the Setup Menu menu.
Page 65
To activate the KVM function: 1. Move the Joy Key [ ] to activate the KVM function. 2. Then you will be able to switch the cursor between the two screens (left/right window). NOTE: Under PBP and PIP when the monitor auto detects that the USB B and USB C ports are in use, a reminder message will pop up that the monitor supports KVM.
HDMI CEC (Consumer Electronics Control) The HDMI CEC function allows the user to power on devices connected to the monitor via the HDMI ports when the monitor is powered on. NOTE: • HDMI CEC will also need to be activated on the connected devices. •...
With the USB cable and firmware update tool, you can easily update your monitor firmware any time. You can visit: https://www.viewsonic.com/elite/display-controller/ to check and download the latest firmware version with the update tool.
Page 68
5. Click Update to upgrade your monitor firmware. 6. Wait until the upgrade process is complete. NOTE: • Any interruptions during the firmware upgrade process may permanently damage your monitor. Do not disconnect the USB cable or turn off your PC and monitor.
Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display. 3840 x 2160 @ 60Hz/120Hz is not suggested for PC use; only for UHD players or Xbox-One/PlayStation 5. ³ Please use the power adapter from ViewSonic® or an authorized source only. The test condition follows EEI standards.
This function, on some models, is disabled by default. Black Stabilization ViewSonic’s Black Stabilization provides heightened visibility and detail by brightening dark scenes. Blue Light Filter Adjusts the filter that blocks high-energy blue light for a more comfortable viewing experience.
Page 71
Color Adjust Provides several color adjustment modes to help adjust the color settings to fit the user’s needs. Color Range The monitor can detect the input signal color range automatically. You can manually change the color range options to fit the correct color range if the colors are not displayed correctly.
Page 72
Elite RGB Lighting This setting controls the RGB lighting on the back of the monitor and beneath the bezel. Both the color and style of the RGB lighting can be adjusted. FreeSync™ Premium Pro AMD FreeSync technology puts an end to choppy gameplay and broken frames with fluid, artifact-free performance at virtually any frame rate.
Page 73
Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics card’s user guide for instructions on changing the resolution and refresh rate (vertical frequency).
Page 74
Power Indicator The light that displays whether the monitor is on or off. This setting also controls the lighting on the stand. Users can turn off the lighting effect under “Power Indicator”. Additionally, the power indicator displays an average color directly interpreting the input color signal received on screen. PureXP™...
Page 75
Sharpness Adjusts the picture quality of the monitor. ViewMode ViewSonic’s unique ViewMode feature offers “Game”, “Movie”, “Web”, “Text”, “MAC”, and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications. ViewScale Gamers have the ability to adjust the display size of the image on the...
Troubleshooting This section describes some common problems that you may experience when using the monitor. Problem or Issue Possible Solutions • Make sure you have turned on the monitor by pressing the Power button. • Make sure the power cord is properly and securely No power connected to the monitor and power outlet.
Page 77
Problem or Issue Possible Solutions • Adjust the horizontal and vertical controls via the The screen isn’t OSD Menu. centered correctly • Check the Aspect Ratio. • Reset the monitor to factory settings. The screen appears • Make sure the “Blue Light Filter” is Off. yellow The OSD Menu •...
• ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the monitor. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.
Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
Schedule 2 of the Rule. Product Disposal at End of Product Life ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic®...
ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA). As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein;...
For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ www.viewsonic.com.cn www.viewsonic.com/hk/ 中国 (China) 香港 (繁體中文) Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/...
How long the warranty is effective: ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase.
Page 85
(e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
Page 86
Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...
If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &...
Page 88
Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages...
Page 89
Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.
Page 90
C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Process Color Pantone Black C Spot Color Pantone 187 C Spot Color...
Need help?
Do you have a question about the XG340C-2K and is the answer not in the manual?
Questions and answers