ViewSonic XG3220 User Manual
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ViewSonic XG3220 User Manual

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XG3220
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User Guide
IMPORTANT: Please read this User Guide to obtain important information on
installing and using your product in a safe manner, as well as registering your
product for future service. Warranty information contained in this User Guide will
describe your limited coverage from ViewSonic Corporation, which is also found on
our web site at http://www.viewsonic.com in English, or in specific languages using
the Regional selection box in the upper right corner of our website. "Antes de operar
su equipo lea cu idadosamente las instrucciones en este manual"
Model No. VS17039
P/N: XG3220

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Summary of Contents for ViewSonic XG3220

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
  • Page 2 Thank you for choosing ViewSonic As a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.

  • Page 3: Table Of Contents

    Contents 1. Cautions and Warnings ........1 2. Getting Started ........... 4 2-1. Package Contents ............. 5 2-2. The Exterior of the Monitor ..........6 2-3. Hardware Installation ............7 2-4. Quick Installation ............. 14 2-5. Power On ................ 15 2-6.
  • Page 4 8. Compliance Information ........44 8-1. FCC Compliance Statement ........... 44 8-2. Industry Canada Statement ..........45 8-3. CE Conformity for European Countries ......45 8-4. Declaration of RoHS2 Compliance ......... 46 8-5. Indian Restriction of Hazardous Substances ....48 8-6.

  • Page 5: Cautions And Warnings

    1. Cautions and Warnings 1. Read these instructions completely before using the equipment. 2. Keep these instructions in a safe place. 3. Heed all warnings and follow all instructions. 4. Sit at least 18” / 45cm from the monitor. 5. When installing the monitor, please leave 10cm of open space around the monitor for ventilation safety purposes.
  • Page 6 15. If smoke appears, an abnormal noise, or a strange odor is present, immediately switch the display off and call your dealer or ViewSonic. It is dangerous to continue using the display. 16. Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug.
  • Page 7 22. Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not operate normally or has been dropped.

  • Page 8: Getting Started

    2. Getting Started Should problems arise and the product you have purchased needs to be returned for any reason, please keep the original packaging, registration form, and receipt. Having these items will make it easier for you to verify your product and repair, refund and/or return your product to you.

  • Page 9: Package Contents

    2-1. Package Contents Your monitor package includes: • Monitor • Power cord • Video cable • USB cable • Quick Start Guide NOTE: The video cables included in your package may vary depending on your country. Please contact your local reseller for more information.

  • Page 10: The Exterior Of The Monitor

    2-2. The Exterior of the Monitor A. Front B. Left and Right C. Rear 1. I/O port (input/output) This area should include all I/O connection options, as well as the power input connector (Expanded in 2-4) 2. Kensington security slot (Expanded in 2-3 section G) 3.

  • Page 11: Hardware Installation

    2-3. Hardware Installation A. Base Attachment B. Base Removal Procedure Procedure...
  • Page 12 C. Adjusting the Monitor’s Height - Push the top of the monitor downward until it is at the desired viewing height for use. - You can also pull the monitor back up, to the desired viewing height for use. *This picture is for reference only...
  • Page 13 D. Adjusting the Angle - After adjusting the monitor’s height, stand in front of the monitor so it is centered in front of you. - The angle of the screen can be adjusted by moving the panel, angling it forward or back for a flexible, comfortable viewing experience.
  • Page 14 E. Pivot Feature 1. Lift/raise the monitor as high as it can go (max height). 2. Adjust the monitor, angling the top back and pull the bottom forward (see the below picture for reference). *This picture is for reference only...
  • Page 15 4. Finish the monitor installation by fully rotating the monitor 90°(see the below picture for reference). *XG3220 90˚ panel rotation is intended for packaging purposes only. The panel should not be rotated once it has been attached to the monitor base.
  • Page 16 F. Wall Mounting (Optional) NOTE: For use only with a UL Listed Wall Mount Bracket. To obtain a wall-mounting kit or height adjustment base, contact ViewSonic or your local dealer. Refer to the instructions that come ® with the base mounting kit. To convert your display from a desk- mounted to a wall-mounted display, do the following: 1.
  • Page 17 G. Using the Kensington Lock The Kensington security connector is located on the back side of the monitor. For more information on installation and usage please visit the Kensington website at http://www. kensington.com. Below is an example of setting up the Kensington lock on a table for your reference.

  • Page 18: Quick Installation

    2-4. Quick Installation Connect Signal Cables 1. Make sure both the LCD monitor and computer are turned OFF. 2. Remove rear panel covers if necessary. 3. Connect the signal cables from the LCD monitor to the computer. 3.A. Please do not connect the DisplayPort out on the monitor to the DisplayPort or mini DP connector on the computer.

  • Page 19: Power On

    3.C. Power Cable (and AC/DC adapter if required) Connect the female connector of AC power cord to the power connector of monitor, and the AC plug of AC power cord to the AC outlet. 2-5. Power On Turn On LCD Monitor and Computer Turn ON the LCD Monitor, then turn ON the computer.

  • Page 20: Driver Installation (Windows 10 Setup)

    XG3220 SERIES If your PC has not auto-detected the monitor, but is still functioning, you can download the driver from ViewSonic website and install it then restart.your computer and follow the steps above again. It is not imperative for your computer to detect the monitor for normal use, but it is recommended.

  • Page 21: Adjusting The Screen Image

    3. Adjusting the Screen Image 3-1. Setting the Timing Mode Set your monitor resolution to its recommended resolution (see section "specification") to get the best experience possible, with brilliant color and crisp text. Here is how: 1. Go to your display resolution settings window (each operating system will have a different process to get there).

  • Page 22: Using The Control Panel

    3-2. Using the Control Panel After setting the timing mode, use the buttons on the front or rear control panel to display and adjust OSD for screen image adjustment. * The postition refer to section 2.2 Bezel & OSD symbol explanation The bezel symbol explanation is stated below: Standby Power On/Off NOTE: Power light...
  • Page 23 The OSD Menu and OSD Quick-Menu Symbol explanations and their functional uses are stated below. Activation symbol to turn the various modes on when operating the menu system. Activation symbol to exit, go back or deactivate the desired function that is selected. Scrolls through menu options and adjusts the monitor controls.
  • Page 24 The Quick-Menu symbol explanation is stated below: NOTE: All OSD menus and adjustment screens disappear automatically after about 15 seconds. This is adjustable through the OSD timeout setting in the setup menu. 1. After pressing one of the squares, you will see options appear for quick access.

  • Page 25: Osd Menu Introduction

    4. OSD Menu Introduction 4-1. OSD Menu Tree For an explanation of the OSD tree and pertaining functions, please refer to the 4-2 OSD explanation below. The OSD tree visually represents the complete OSD menu that can be accessed by your monitor.
  • Page 26 Menu Standard/Fast/Faster/ Ultra Fast/Fastest Rampage Rampage Response is a Response Explanation (i) 5-level response time function for hardcore gamers. Black 0~22 Stabilization Advanced DCR 0~20 Brightness 0~100 Contrast 0~100 Gaming CUSTOM 1 Color Saturation 0~100 Settings Color Adjust 1.8/2.0/2.2/2.4/ Gamma 2.6/2.8 Blue Light Filter 0~100 Full/Aspect/...
  • Page 27 Menu Standard/Fast/Faster/ Ultra Fast/Fastest Rampage Rampage Response is a Response Explanation (i) 5-level response time function for hardcore gamers. Black 0~22 Stabilization Advanced DCR 0~20 Brightness 0~100 Contrast 0~100 Gaming CUSTOM 2 Color Saturation 0~100 Settings Color Adjust 1.8/2.0/2.2/2.4/ Gamma 2.6/2.8 Blue Light Filter 0~100 Full/Aspect/...
  • Page 28 Menu Standard/Fast/Faster/ Ultra Fast/Fastest Rampage Rampage Response is a Response Explanation (i) 5-level response time function for hardcore gamers. Black 0~22 Stabilization Advanced DCR 0~20 Brightness 0~100 Contrast 0~100 CUSTOM 3 Color Saturation 0~100 Color Adjust 1.8/2.0/2.2/2.4/ Gamma 2.6/2.8 Blue Light Filter 0~100 Full/Aspect/ 1:1/19''(4:3) Gaming...
  • Page 29 Menu sRGB Bluish Cool Color Native Temperature Warm Full Color Red/ Green/ Blue Control Auto Color Space Auto Color Range Full Range Color Adjust Limited Range Gamma 1.8/2.0/2.2/2.4/2.6/2.8 Color 0~100 Saturation Black 0~22 Stabilization Display Full/Aspect/1:1/19''(4:3) 19''W(16:10)/21.5''(16:9) ViewScale 22''W(16:10)/23.6''W (16:9)/24''W(16:9) Contrast 0~100 Brightness...
  • Page 30 Menu HDMI1 Input Select HDMI2 DisplayPort Standard Movie ViewMode Text Mono Audio Volume 0~100 Adjust Mute Off / On English / French / German / Spanish Italian / Finnish / Russian/ Turkish/ Japanese/ Language Select Korean/ T. Chinese / S. Chinese Czech/Swedish Information...
  • Page 31 Menu HDMI / Display PIP source select port PIP H.Position PIP Position Multi-Picture Off/PIP PIP V.Position PIP Size (-/+) Setup Menu PIP Swap DisplayPort1.1 Off / On Standby Charger Off / On Memory Recall...

  • Page 32: Osd Menu Explanation

    4-2. OSD Menu Explanation NOTE: The OSD menu items listed in this section indicate the entire OSD items of all models. Some of these items may not exist in your product OSD. Please disregard OSD menu item explanations if they do not exist in your OSD Menu.
  • Page 33 *Each FreeSync monitor range varies, depending on model. Please refer to the monitor’s specifications (section 5), for your monitor’s range. Black stabilization ViewSonic’s Black stabilization provides heightened visibility and detail by brightening dark scenes with a new advanced 0-22 step range. Blue light filter Adjusts the filter that blocks high-energy blue light for a safer experience for our users.
  • Page 34 Color adjust Provides several color adjustment modes, to help adjust the color settings to fit our users’ needs. ColorX Adjusts the color range, allowing users to adjust the range in RGB and YUV color settings. Color space Allows users to choose which color space they would like to use for monitor color output (RGB, YUV).
  • Page 35 Color Saturation Adjusts the color depth of each color (red, green, blue, cyan, magenta and yellow) Custom 1/2/3 Providing even more support, three customizable "Custom" settings are available to help match individual preferences and adapt to every type of game on the market. Select one of the ‘Custom’ options (Custom 1/2/3) in the Menu and adjust the advanced options.
  • Page 36 A sub-menu where users can select game modes outside of the gaming hotkey menu. Gaming Lite A gaming mode ViewSonic developed to optimize gameplay for non- competitive games, to reduce monitor loading and power, to improve long-term performance. Gaming Settings...
  • Page 37 SDR (Standard Dynamic Range). XG3220 is HDR compatible and has the ability to decode HDR content.* *In order to display High Dynamic Range on XG3220, content being viewed must be optimized for HDR Image Adjust Displays the Image Adjust menu.
  • Page 38 Memory recall Returns the adjustments back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications of this manual. Exception: This control does not affect changes made with the Language Select or Power Lock setting Monitor Hertz Cap A monitor hertz controller that allows users to control how many frames the monitor can output.
  • Page 39 OSD Pivot Set monitor OSD screen display direction. Options Explanation Auto With built-in G sensor, the OSD can auto pivot when positioned vertically. 0° Set the OSD screen without pivot +90° Set the OSD screen +90° pivot -90° Set the OSD screen -90° pivot 180°...
  • Page 40 PIP Swap Press PIP Swap to change the image source of the smaller screen with the larger screen when the PIP function is selected To deactivate any “multi-picture” mode, simply go to the “multi-picture” option and select the same mode again to reset your monitor back to normal. Power Indicator The power indicator is the light that displays whether the monitor is on or off and this setting controls the lighting on the stand.
  • Page 41 (USER MODE 1, USER MODE 2, USER MODE3), which allows users to save their OSD settings. ViewMode ViewSonic’s unique ViewMode feature offers “Game,” “Movie,” “Web,” “Text,” and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications.

  • Page 42: Specifications

    5. Specifications Type TN Type, a-si TFT LCD, Active Matrix UHD 3840 x 2160, 0.181 mm x 0.181 mm pixel pitch Display Size Metric: 80.01 cm Imperial: 31.5” (31.5” viewable) Color Filter RGB vertical stripe Glass Surface Anti-Glare Input Signal Video Sync HDMI (v2.0) (Timing Max support 3840 x 2160@60Hz) TMDS...
  • Page 43 Resolution Recommended 3840x2160 @ 60Hz (For digital signal) Supported 640 x 350 @ 70Hz 640 x 400 @ 60, 70Hz 640 x 480 @ 50, 60, 67, 72Hz 720 x 400 @ 70Hz 720 x 480 @ p60, i60Hz 720 x 576 @ p50, i50Hz 800 x 600 @ 56, 60, 72Hz 1024 x 768 @ 50, 60, 70, 72,Hz 1152 x 864 @ 75Hz...
  • Page 44 <0.5W Do not set the graphics card in your computer to exceed these timing mode; doing so may result in permanent damage to the display. Please use the power adaptor from ViewSonic or authorized ® source only. The test condition follows EEI standard...

  • Page 45: Troubleshooting

    Loose or broken pins in the cable connector could cause an improper connection. • Connect the display to another computer. • If you have an older graphics card, contact ViewSonic® for a non-DDC adapter. Control buttons do not work...

  • Page 46: Cleaning And Maintenance

    7. Cleaning and Maintenance Safe Cleaning Practices • Make sure the display is turned off. • Never spray or pour any liquid directly onto the screen or case. To clean the screen: 1. Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
  • Page 47 Some chemical cleaners have been reported to damage the screen and/or case of the display. • ViewSonic will not be liable for damage resulting from use of any ammonia or alcoholbased cleaners. Caution: Handle the monitor on the edges only.

  • Page 48: Compliance Information

    8. Compliance Information NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit. 8-1. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause...

  • Page 49: Industry Canada Statement

    8-2. Industry Canada Statement CAN ICES-3 (B)/NMB-3(B) 8-3. CE Conformity for European Countries The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU. Following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/ EU (WEEE).The mark indicates the requirement NOT to dispose the equipment as unsorted municipal waste, but...

  • Page 50: Declaration Of Rohs2 Compliance

    8-4. Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:...
  • Page 51 Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below: Examples of exempted components are: 1. Lead in glass of cathode ray tubes. 2. Lead in glass of cathode ray tubes. 3.

  • Page 52: Indian Restriction Of Hazardous Substances

    0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule. 8-6. Product Disposal at End of Product Life ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing.

  • Page 53: Copyright Information

    U.S. ® Environmental Protection Agency (EPA). Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

  • Page 54: Service Information

    Warranty and entitles you to receive new product updates and information if desired. Please complete this form to register your new product, then mail/fax to ViewSonic using the information provided on the following page. Items marked with an asterisk (*) are required.

  • Page 55: Customer Service

    NOTE: You will need the product serial number. Asia pacific Country/ Website T= Telephone Email Region C = CHAT ONLINE T= 886 2 2246 3456 ViewSonic service@tw.viewsonic. http://www.viewsonic.com.tw/ F= 886 2 2249 1751 Corporation Toll Free= 0800-899880 service.cn@ China www.viewsonic.com.cn T= 4008 988 588 cn.viewsonic.com...
  • Page 56 Europa www.viewsoniceurope.com/es/ service_es@ Spain www.viewsoniceurope.com/es/ support/call-desk/ viewsoniceurope.com Latinoamérica soporte@viewsonic. www.viewsonic.com/la/ T= 001-8882328722 (México) Italia e altri paesi di lingua http://www.viewsoniceurope. service_it@ www.viewsoniceurope.com italiana in com/eu/support/call-desk/ viewsoniceurope.com Europa Polska i inne http://www.viewsoniceurope.
  • Page 57 America AUS= 1800 880 818 Australia service@ www.viewsonic.com.au New Zealand au.viewsonic.com NZ= 0800 008 822 service.ca@viewsonic. Canada www.viewsonic.com T= 1-866-463-4775 C= http://www.viewsonic.com/ soporte@viewsonic. Latin America www.viewsonic.com/la/ la/soporte/servicio-tecnico service@ Middle East ap.viewsonic.com/me/ Contact your reseller ap.viewsonic.com service.us@viewsonic. T= 1-800-688-6688 (English) Puerto Rico &...

  • Page 58: Limited Warranty

    If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components.
  • Page 59 6. Removal or installation of the product. 7. Causes external to the product, such as electric power fluctuations or failure. 8. Use of supplies or parts not meeting ViewSonic's specifications. 9. Normal wear and tear. 10. Failure of owner to perform periodic product maintenance as stated in User Guide, such as cleaning of user-cleanable projector filters.
  • Page 60 3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic. 4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic. Limitation of implied warranties:...
  • Page 61 Exclusion of damages: ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product,...
  • Page 62 Sales outside the U.S.A. and Canada: For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer. The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.

  • Page 63: Mexico Limited Warranty

    Display ® What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product.
  • Page 64 Causes external to the product, such as electrical power fluctuations or failure. Use of supplies or parts not meeting ViewSonic's specifications. Normal wear and tear. Any other cause which does not relate to a product defect.
  • Page 65 How to get service: For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support page). You will need to provide your product's serial number, so please record the product information in the space provided below on your purchase for your future use.
  • Page 66 Exclusion of damages: ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product,...
  • Page 67 Tel: 01(52)95-15-15-22-22 E-Mail: rrrb@sureste.com Fax: 01(52)95-15-13-67-00 E-Mail. gpotai2001@hotmail.com Tijuana: FOR USA SUPPORT: ViewSonic Corporation Av Ferrocarril Sonora #3780 L-C 381 Brea Canyon Road, Walnut, CA. 91789 USA Col 20 de Noviembre Tel: 800-688-6688 (English); 866-323-8056 (Spanish); Tijuana, Mexico E-Mail: http://www.viewsonic.com...

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