Troubleshooting - Philips Saeco RI8329 Operating Instructions Manual

12 TROUBLESHOOTING

Problem
The machine does not switch on.
The pump is very noisy.
No cof ee is brewed after pressing
the brew button (16).
Cof ee is too cold.
The milk does not froth.
It is not possible to prepare a cap-
puccino.
Cof ee is brewed too fast, crema
does not form.
Cof ee does not come out or drips
only.
Cof ee l ows out of the edges.
Please contact an authorised service centre for any problems not covered in the above table or when the suggested
solutions do not solve the problem.
• 14 •
Possible Causes
The machine is not connected to the electric
network.
No water in the tank.
Filter holder is clogged.
The "cof ee ready" indicator light (17) was
of when the button was pressed (16).
The i lter holder is not inserted for preheat-
ing (chapter 5).
The cups are cold.
The milk is not suitable: powdered milk,
low-fat milk.
The steam wand is dirty.
There is no more steam in the boiler.
There is too little cof ee in the i lter holder. Add cof ee (chapter 5).
The grind is too coarse.
Cof ee is old or not suitable.
No water.
The grind is too i ne.
Cof ee tamped in the i lter holder.
There is too much cof ee in the i lter holder. Reduce the quantity of cof ee in the i lter holder.
Knob (3) is open.
The machine has limescale build-up.
The i lter in the i lter holder is clogged.
The i lter holder is not correctly inserted in
the brew unit.
The upper rim of the i lter holder is dirty.
There is too much cof ee in the i lter holder.
Solution
Connect the machine to the electric network.
Fill the water tank and prime the circuit again
(section 4.5).
Press the brew button (16) again. Turn the ma-
chine of and let it cool down (approx. 1 hour).
Then remove and wash the i lter holder thor-
oughly. If the problem persists, contact the au-
thorised service centre.
Wait until the "cof ee ready" indicator light (17)
turns on.
Preheat the i lter holder.
Preheat the cups with hot water.
Use whole milk.
Clean the steam wand as described in Chapter
10.
Prime the circuit (section 4.5) and repeat the
steps described in Chapter 8.
Use a dif erent blend (chapter 6).
Use a dif erent blend (chapter 6).
Fill the water tank and prime the circuit again
(section 4.5).
Use a dif erent blend (chapter 6).
Shake the ground cof ee.
Close the knob (3).
Descale the machine (chapter 11).
Clean the i lter (chapter 10).
Insert the i lter holder correctly (chapter 5).
Clean the rim of the i lter holder.
Reduce the quantity of cof ee using the measur-
ing scoop.