Toshiba Tecra A40-J User Manual
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Toshiba Tecra A40-J User Manual

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TECRA A40-J/A50-J
SATELLITE PRO A40-J/A50-J

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Summary of Contents for Toshiba Tecra A40-J

  • Page 1 User's Manual TECRA A40-J/A50-J SATELLITE PRO A40-J/A50-J...

  • Page 2: Table Of Contents

    Table of Contents Chapter 1 Legal, Regulatory, and Safety Copyright, Disclaimer and Trademarks ..........1-1 Regulatory Information ................. 1-2 Video Standard Notice ................ 1-10 OpenSSL Toolkit License Issues ............1-10 FreeType License Issues ..............1-12 ENERGY STAR® Program ..............1-16 Disposing of the computer and the computer's battery ....
  • Page 3 Wireless WAN device ................4-19 GPS Function ..................4-20 HDMI™ out port ................... 4-21 LAN ....................... 4-22 USB Type-C™ Adapters ..............4-24 Wireless display .................. 4-26 Security lock ..................4-27 Optional Accessories ................4-27 Sound System and Video mode ............4-28 Chapter 5 Utilities and Advanced Usage Utilities and Applications ..............

  • Page 4: Chapter 1 Legal, Regulatory, And Safety

    Chapter 1 Legal, Regulatory, and Safety This chapter states the legal, regulatory, and safety information applicable to your computer. Copyright, Disclaimer and Trademarks Copyright © 2021 Dynabook Inc. All Rights Reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Dynabook Inc.

  • Page 5: Regulatory Information

    ® The Bluetooth word mark is a registered trademark owned by Bluetooth SIG, Inc. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries. DTS, the Symbol, &...
  • Page 6 Thunderbolt™ 4/USB Type-C™ port and HDMI™ out port. Changes or modifications made to this equipment, not expressly approved by Dynabook or parties authorized by Dynabook could void the user’s authority to operate the equipment. FCC conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference.
  • Page 7 EU Declaration of Conformity This product is carrying the CE mark in accordance with the related European Directives. Responsible for CE marking is Dynabook Europe GmbH, Stresemannallee 4b, 41460 Neuss, Germany. The complete and official EU Declaration of Conformity can be found on the web site https://emea.dynabook.com/product-conformity.
  • Page 8 Any consequences resulting from the use of this product in working environments that are not verified/recommended are not the responsibility of Dynabook. The consequences of the use of this product in non-verified working environments may be: Interference with other devices or machines in the near surrounding area.
  • Page 9 Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
  • Page 10 Following information is only valid for EU-member States: Information requirements Regulation EC 1275/2008 Additional information as required by Regulation (EC) 1275/2008 amended by Regulation (EU) 801/2013 implementing European Eco-Design Directive with regard to requirements for standby, off mode and networked standby electric power consumption of electrical and electronic household and office equipment can be found here: http://emea.dynabook.com/environment.
  • Page 11 Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste. If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the European Battery Directive, then the chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out...
  • Page 12 Following information is only for Turkey: Disposal of products: The crossed wheelie bin symbol means that this product should not be collected and disposed with other household wastes. When product become waste at the end-of-life, to protect environment and human health, it should be given to nearest collection recycling or disposal center.

  • Page 13: Video Standard Notice

    Video Standard Notice THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO") AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH...
  • Page 14 Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit"...

  • Page 15: Freetype License Issues

    This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.
  • Page 16 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
  • Page 17 authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the `FreeType Project', be they named as alpha, beta or final release. `You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'.
  • Page 18 -------------- Neither the FreeType authors and contributors nor you shall use the name of the other for commercial, advertising, or promotional purposes without specific prior written permission. We suggest, but do not require, that you use one or more of the following phrases to refer to this software in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library', or `FreeType Distribution'.

  • Page 19: Energy Star® Program

    ENERGY STAR ® Program ® Your Computer model may be ENERGY STAR compliant. If the model you purchased is compliant, it will be listed on the following website: https:// www.energystar.gov/productfinder/product/certified- computers Dynabook is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency.

  • Page 20: General Precautions

    recycling your electronic device. To learn about Dynabook’s sustainability commitment, visit: http://emea.dynabook.com/environment General Precautions Your computer is designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer.
  • Page 21 Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture, and lighting that can help reduce physical stress.

  • Page 22: Safety Icons

    Moving the computer While the computer is designed for flexible day-to-day usage, you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer.
  • Page 23 Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. A caution informs you that improper use of equipment or failure to follow instructions might cause data loss, equipment damage, or might result in minor or moderate injury.

  • Page 24: Chapter 2 Getting Started

    Chapter 2 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. If you use an operating system that was not pre-installed by Dynabook, some of the features described in this manual might not function properly. You might not have all the software mentioned in this manual depending on the model you purchased.

  • Page 25: Using Your Computer For The First Time

    Click Tap the Touch Pad or click the left Touch Pad control button once. Left-click the mouse once. Tap the touch screen once (only for touch screen models). Right-click Click the right Touch Pad control button once. Right-click the mouse once. Press and hold on the touch screen (only for touch screen models).
  • Page 26 Before you install a device or application, save any data in memory to the internal Solid-State Drive or other storage media. Failure to do so might result in data loss. Connecting the AC adaptor Attach the AC adaptor when you want to charge the battery or operate from AC power.
  • Page 27 Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. Connect the power cord to the AC adaptor. Figure 2-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 2-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord is included with the computer depending on the model.
  • Page 28 raised. This will allow the angle of the display panel to be adjusted to provide optimum clarity. Figure 2-4 Opening the display panel 1. Display panel Product appearance depends on the model you purchased. Open and close the display panel with reasonable care. Opening it vigorously or slamming it shut might damage the computer.

  • Page 29: Getting To Know Windows

    After you turn on the power for the first time, do not turn it off until you have set up the operating system. Volume cannot be adjusted during Windows Setup. Do not touch the display screen while turning on the computer. Open the display panel.
  • Page 30 ® Press the Windows logo key ( ) on your keyboard. You can pin your favorite apps to the Start menu as tiles in grid-like pattern, and also group them. Tiles show you dynamic information from apps without having to open them. Windows taskbar By default, the bottom of the desktop is Windows taskbar.

  • Page 31: Turning Off The Power

    Windows Store Although many apps are pre-installed in your computer, you can also download many others from the Windows Store. You can search for and browse thousands of apps, all grouped into easy- to-find categories there. Windows Hello Windows Hello is a more personal and secure way to sign in to your Windows system, apps, and services using fingerprint, face recognition or a PIN.
  • Page 32 Make sure all disk/disc activity has stopped before removing the disk/ disc. If you turn off the power while a disk (disc) is being accessed, you might lose data or damage the disk. Never turn off the power while an application is running. Failure to do so can cause data loss.
  • Page 33 Before entering Sleep Mode, be sure to save your data. To avoid possible battery life decrease, it is recommended to remove any peripheral device connected to the computer before entering Sleep Mode. To prevent data loss, do not switch to Sleep Mode while transferring data to external media, such as USB devices, memory media, or other external memory devices.
  • Page 34 Sleep Mode limitations Sleep Mode will not function under the following condition: Memory circuits are exposed to static electricity or electrical noise. Hibernation Mode The Hibernation Mode feature saves the contents of memory to the internal storage drive when the computer is turned off so that, the next time it is turned on, the previous state is restored.

  • Page 35: System Recovery

    Click the Save changes button. Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the display panel. To define these settings, do the following: Click Power Options and then click Choose what the power buttons do or Choose what closing the lid does.
  • Page 36 Be sure to connect the AC adaptor when you create Recovery Media. Be sure to close all other software programs. Do not run software such as screen savers which can put a heavy load on the CPU. Operate the computer at full power. Do not use power-saving features.
  • Page 37 dynabook Recovery Wizard option in dynabook Maintenance Utility will not exist if you restore the computer from the recovery media you created by recovery drive creating option in Windows system. Restoring the pre-installed software from your created Recovery Media If the pre-installed files are damaged, you are able to use the Recovery Media you have created to restore the computer to the state it was in when you originally received it.
  • Page 38 If you set up your internal storage drive again later, do not change, delete, or add partitions in a manner other than specified in the manual, otherwise you might find that space for the required software is not available. In addition, if you use a third-party partitioning program to reconfigure the partitions on your internal storage drive, you might find that it becomes impossible to set up your computer.

  • Page 39: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer. It is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, refer to the Legal Footnotes section.
  • Page 40 Figure 3-2 The left side of the computer 1. DC IN 19V jack 5. Headphone/Microphone jack 2. Thunderbolt™ 4/USB Type-C™ port 6. DC IN/Battery indicator 3. HDMI™ out port 7. Power indicator 4. Universal Serial Bus (USB 3.2 Gen1) port Product appearance depends on the model you purchased.

  • Page 41: Right Side

    Universal Serial Bus One type-A Universal Serial Bus port, which (USB 3.2 Gen1) port complies to the USB 3.2 standard, is provided on the left side of the computer. The USB 3.2 port is compliant with USB 3.2 Gen1 standard and backward compatible with USB 2.0 devices.
  • Page 42 Figure 3-3 The right side of the computer 1. Smart Card slot* 4. Universal Serial Bus (USB 3.2 Gen1) port 2. SIM card slot* 5. LAN jack 3. Memory media slot 6. Security lock slot * Provided with some models. Product appearance depends on the model you purchased.

  • Page 43: Back

    LAN jack This jack lets you connect to a LAN. The adapter has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). Refer to Operating Basics, for details.
  • Page 44 Figure 3-5 The underside of the computer 1. Cooling vents 2. Memory module cover* * Provided with some models. Product appearance depends on the model you purchased. Cooling vents The cooling vents help the processor to avoid overheating. Do not block the cooling vents. Keep foreign metal objects, such as screws, staples, and paper clips, out of the cooling vents.

  • Page 45: Front With The Display Open

    Front with the display open This section shows the computer with the display panel open. In order to open the display, lift up the display panel and position it at a comfortable viewing angle for you. Figure 3-6 The front of the computer with the display panel open 1.
  • Page 46 Infrared LED The Infrared LED blinks when Windows Hello Face is operating. Only models which support face recognition feature are equipped with the Infrared LED. Web Camera Web Camera is a device that allows you to record video or take photographs with your computer.
  • Page 47 Legal Footnote (Wireless LAN) For more information regarding Wireless LAN, refer to the Legal Footnotes section. Display screen 39.6 cm (15.6") or 35.6 cm (14.0") LCD screen, is configured with one of the following resolutions depending on the model you purchased: HD, 1366 horizontal x 768 vertical pixels FHD, 1920 horizontal x 1080 vertical pixels Be aware that, when the computer is operating...

  • Page 48: Internal Hardware Components

    Fingerprint Sensor This sensor enables you to enroll and sign in with a fingerprint in Windows Hello. For more information, refer to the on-screen instructions in Windows Hello. Some models are equipped with a Fingerprint Sensor. Internal Hardware Components This section describes the internal hardware components of your computer. The actual specifications might vary depending on the model you purchased.
  • Page 49 DC IN/Battery indicator Check the DC IN/Battery indicator to determine the status of the battery pack and the power status with the AC adaptor connected. The following indicator conditions should be noted: Flashing Amber The battery charge is low. The AC adaptor must be connected to recharge the battery.

  • Page 50: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that must be taken when using it. Using the Touch Screen Some models are equipped with a touch screen. You can use your finger to manipulate icons, buttons, menu items, the on- screen keyboard, and other items on the touch screen.

  • Page 51: Using The Touch Pad

    Swipe Quickly move your finger in from the edge of the screen, without pausing when you first touch it. Swipe from the left edge: views all your open apps in task view. Swipe from the right edge: opens the Action Center.

  • Page 52: The Keyboard

    Two-Finger Scroll Place two fingers down and slide them vertically or horizontally from anywhere on the Touch Pad. This allows you to operate the scroll bars of a window. Three-Finger Tap Tap once on the Touch Pad with three fingers together to open Windows Search.
  • Page 53 Never remove the key caps on your keyboard. Failure to do so might damage the parts under the key caps. Keyboard indicators The following figure shows the position of the CAPS LOCK indicator and the NUM LOCK indicator. When the CAPS LOCK indicator glows, the keyboard produces capitals when any letter is typed.
  • Page 54 Function keys let you enable or disable certain features of the computer. The functions can be performed by pressing the associated function keys. Key Combination Function FN + F1 Enters ''Lock computer mode''. To restore your desktop, you need to log on again. FN + F2 Switches between the power plans.

  • Page 55: Using The Fingerprint Sensor

    Key Combination Function Toggles the mode of the keyboard backlight FN + Z ( between Timer, On, and Off. To set up the brightness, click Start -> dynabook Settings. Click Keyboard tab, and select a level under Keyboard Backlight Brightness Control. To set up the timer, launch the dynabook Setup Utility, select Power Management ->...
  • Page 56 Figure 4-2 Using the Fingerprint Sensor 1. Fingerprint sensor Product appearance depends on the model you purchased. Fingerprint cannot be used in models that do not have a fingerprint function. Total fingerprints which can be registered are 10 pcs per account. Points to note about the Fingerprint Sensor Be aware of the following considerations when using the fingerprint sensor.

  • Page 57: Battery

    Avoid the following finger conditions for enrollment or recognition as they might result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate: Soaked or swollen finger, for example as might occur after taking a bath Injured finger Wet finger Soiled or oily finger Extremely dry skin condition on finger...
  • Page 58 Care and use of the battery pack This section provides the important safety precautions in order to handle your battery pack properly. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. Charge the battery pack only in an ambient temperature from 5 through 35 degrees Celsius.
  • Page 59 The battery might not be charged depending on how the computer is being used, and the charge of battery decreases and battery might not be fully charged sometimes. Charging notice The battery might not begin charging immediately under the following conditions: The battery is extremely hot or cold (if the battery is extremely hot, it might not charge at all).
  • Page 60 With repeated discharges and recharges, the battery capacity will gradually decrease. In view of this, it is noted that an often used, older battery will not operate for as long as a new battery even when both are fully charged. Maximizing battery operating time The usefulness of a battery depends on how long it can supply power on a single charge, while how long the charge lasts in a battery depends on:...

  • Page 61: Memory Media

    Extending battery life To maximize the life of your battery pack, do the following at least once a month: Turn off the computer's power. Disconnect the AC adaptor and turn on the computer's power. If it does not turn on, then go to Step 4. Operate the computer on battery power for five minutes.
  • Page 62 playback of digital music. For this reason, you cannot copy or play back protected material on another computer or other device, and you cannot reproduce any copyrighted material except for your personal enjoyment. The supported maximum capacity of memory card is 512 GB. Memory media format New media cards are formatted according to specific standards.
  • Page 63 Insert the memory media into the memory media slot on your computer. Press the memory media gently until it clicks into place. Figure 4-4 Inserting memory media 1. Memory media slot 2. Memory media Product appearance depends on the model you purchased. Make sure that the memory media is oriented properly before you insert it.

  • Page 64: Smart Card

    Do not remove the memory media while the computer is in Sleep or Hibernation Mode. The computer might become unstable or data in the memory media might be lost. Smart Card A Smart Card is a credit card sized plastic card. An extremely thin integrated circuit (IC chip) is embedded into the card on which information can be recorded.

  • Page 65: Additional Memory Module

    Additional memory module This section is only applicable for models equipped with the memory module cover. You can install additional memory into the computer in order to increase the amount of system memory that is available. This section describes how to install and remove optional memory modules.
  • Page 66 Slide your fingernail or a thin object under the cover and lift it off. Figure 4-5 Removing the memory module cover 1. Screw 2. Memory module cover Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place.
  • Page 67 Seat the memory module cover in place and secure it with the screw. Ensure that the memory module cover is firmly closed. Figure 4-7 Seating the memory module cover 1. Screw 2. Memory module cover Turn your computer over. Connect the AC adaptor and turn on the computer. Make sure that the added memory is recognized.

  • Page 68: Wireless Wan Device

    Do not touch the connectors on the memory module or on the computer. Debris on the connectors might cause memory access problems. Figure 4-8 Removing the memory module 1. Latches Seat the memory module cover in place and secure it with the screw. Ensure that the memory module cover is firmly closed.

  • Page 69: Gps Function

    Insert the SIM card tray into the SIM card slot, and push the center of the tray to close it. Press gently until it locks into place. Figure 4-9 Installing the SIM card Nano SIM 1. SIM card slot 3. SIM card tray 2.

  • Page 70: Hdmi™ Out Port

    Your current location might not be shown depending on the status of GPS or the location. If you are obtaining your current location information from the computer, your current location might not be detected due to the information accuracy. Specifically, your current location might not be detected in the following places or situations: Inside or directly under a building Inside a bag or box...

  • Page 71: Lan

    Figure 4-10 Connecting the HDMI™ out port 1. HDMI™ out port 2. HDMI™ cable Product appearance depends on the model you purchased. Do not plug/unplug an HDMI™ device under the following conditions: The system is starting up. The system is shutting down. When you unplug the HDMI™...
  • Page 72 The Link speed (10/100/1000 megabits per second) changes automatically depending on the network conditions (connected device, cable or noise and so on). LAN cable types The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer’s default settings might cause a malfunction in LAN operation.

  • Page 73: Usb Type-C™ Adapters

    Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place. Figure 4-11 Connecting the LAN cable 1. LAN jack 2. LAN cable Product appearance depends on the model you purchased. Plug the other end of the cable into a LAN hub connector or router.
  • Page 74 Type-C to RGB Adapter This adapter provides: RGB monitor port. Figure 4-12 Type-C to RGB Adapter 1. RGB monitor port The output resolution of RGB monitor port on this adapter is up to 2048 x 1280 @60Hz. USB-C™ to HDMI™/VGA Travel Adapter This adapter provides: USB Type-C™...

  • Page 75: Wireless Display

    Plug one end of the RGB cable into the RGB port of the external RGB monitor. Turn the external monitor's power on. Plug the other end of the RGB cable to the RGB monitor port on the USB Type-C™ adapter. There are no fastening screws for an external monitor cable on the RGB monitor port.

  • Page 76: Security Lock

    Go to (Settings) and click Devices -> Bluetooth & other devices -> Add Bluetooth or other device. Click Wireless display or dock. Your computer starts searching for the wireless display device. After the wireless display device is searched, follow the on-screen instructions to finish connection.

  • Page 77: Sound System And Video Mode

    AC Adaptor If you frequently use your computer at more than one site, it might be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to carry the adaptor with you always. USB Type-C™...
  • Page 78 If the microphones are not built in, you can connect an external microphone instead. Click Start -> Windows System -> Control Panel -> Hardware and Sound -> Sound -> Recording. Select Microphone Array or External Microphone, and click Properties. On the Levels tab, move the Microphone Array or External Microphone slider to increase or decrease the microphone volume level.
  • Page 79 Microphone Array/External Microphone This tab allows you to set Main Volume, Microphone Effects and Default Format. If the microphones are not built in, you can connect an external microphone instead. Device advanced settings This tab allows you to choose the type of headphone or microphone and select devices when an external device is plugged in.

  • Page 80: Chapter 5 Utilities And Advanced Usage

    Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, refer to online manual, help files, or README.TXT file (if applicable) of each utility.
  • Page 81 eco Utility This computer is equipped with "eco mode". This mode slightly lowers performance of some devices to reduce electric power consumption. You can realize measurable power savings by using it continuously. eco Utility helps control the power consumption of your computer. It also provides information that can help you understand your degree of contribution to the preservation of the environment.
  • Page 82 Using the Power Off and Charge function to charge external devices takes longer than charging the devices with their own chargers. If the Power Off and Charge function is enabled, the computer’s battery discharges during hibernation or when the computer is turned off.
  • Page 83 Enabled Enables Power Off and Charge function under battery mode. Disabled Enables Power Off and Charge function only when the AC adaptor is connected. Disable features when Specifies the lower limit of remaining battery life the battery level by moving the slider bar. If the remaining battery reaches life falls below the setting, the Power Off and Charge function is stopped.
  • Page 84 Passwords set by the System Password function are different from the Windows password. User Password To set a user password, click Start -> dynabook Settings -> System Password. User authentication may be required to validate user rights when using System Password to delete or change passwords. Set (button) Click this button to register a password.
  • Page 85 This function lets you do the following: Register, change or delete the Supervisor Password. Specify restrictions for general users. Starting the computer using a password If you have already registered a user password, there is one way to start the computer: Enter the password manually.
  • Page 86 enabled, the log will be sent to Dynabook periodically. The transmission is completely anonymous since no personal identifiable information is collected. To access this utility, click Start -> dynabook Service Station. The following tabs might be provided: Home—Allows you to view current system power consumption and temperature of your computer Software Updates—Allows you to check available software updates and perform necessary operations...

  • Page 87: Special Features

    To save the changes and exit the utility, press the F10 key and proceed by selecting Yes or select Exit -> Exit Saving Changes -> Yes. The computer restarts immediately. When you choose LCD + External Display under Power On Display option in dynabook Setup Utility while two or more external display devices are connected to your computer, the operating system will select the internal LCD and one of the external display devices to be used when the...
  • Page 88 System automatic This feature automatically shuts down the system Sleep/Hibernation into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a Mode specified time. This can be specified in the Power Options. Power on password Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer.
  • Page 89 To protect against overheating, the processor is Heat dispersal equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer's internal temperature rises to a certain level. You are able to select whether to control this temperature by either turning on the fan first, then if necessary lowering the processor speed, or by lowering the processor speed first, then if necessary turning...

  • Page 90: Troubleshooting

    Chapter 6 Troubleshooting Dynabook has designed this computer for durability, however, should problems occur, you are able to use the procedures detailed in this chapter to help determine the cause. You should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
  • Page 91 Check all cables to ensure that they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded. Always try to make detailed notes of your observations and keep them in a permanent error log - this helps you to describe your problems to Technical Support.
  • Page 92 Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously, then, if you still cannot correct the problem, try to identify the source.

  • Page 93: Hardware And System Checklist

    Verify that the computer is on by looking at the Power indicator. If the indicator is glowing, the computer is on. Also, try turning the computer off and then on. If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the DC IN/Battery indicator.
  • Page 94 Overheating power down If the processor's temperature reaches an unacceptably high level with either setting, the computer automatically shuts down to prevent any damage. In this instance, all unsaved data in memory is lost. Problem Procedure Computer shuts Leave the computer off until it reaches room down automatically.
  • Page 95 Problem Procedure Battery does not If you frequently recharge a partially charged power the computer battery, the battery might not charge to its full as long as expected potential. In these instances, you should fully discharge the battery and then attempt to charge it again.
  • Page 96 Problem Procedure Output to screen is Refer to your software documentation to ensure garbled that it is not remapping the keyboard in any way (remapping involves changing or reassigning the function of each key). If you are still unable to use the keyboard, you should contact Technical Support.
  • Page 97 Problem Procedure Slow performance The files on the internal storage drive might be fragmented. In this instance you should run the disk defragmentation utility to check the condition of your files and the internal storage drive. Refer to the operating system's documentation or online Help File for further information on operating and using the defragmentation utility.
  • Page 98 Problem Procedure Mouse pointer does In this instance, the system might be busy. Try not respond to moving the mouse again after waiting a short pointing device while. operation Double-tapping In this instance, you should initially try changing (Touch Pad) does the double-click speed setting within the Mouse not work Control utility.
  • Page 99 Problem Procedure Double-clicking does In this instance, you should initially try changing not work the double-click speed setting within the Mouse Control utility. To access this utility, click Start -> Windows System -> Control Panel -> Hardware and Sound -> Mouse. Within the Mouse Properties window, click the Buttons tab.
  • Page 100 Fingerprint sensor Problem Procedure Fingerprints cannot Save your work. be registered or Click Start -> (Power) and then select deleted. Restart. Hold down the F2 key and then release this key just after the computer is powered on to show the dynabook Setup Utility. Select Security ->...
  • Page 101 Problem Procedure I cannot use the Power Off and Charge function might be disabled. Power Off and Enable the Power Off and Charge function under Charge function. USB Charge within the dynabook Settings. When there is a current overflow of the external device connected to the compatible port, USB power (DC5V) supply might be stopped for safety reasons.
  • Page 102 Problem Procedure The "USB Wake-up When "System ON CDP Charge Mode" or "Power function" does not Off and Charge function" is enabled, the "USB work. Wake-up" function does not work for ports that support the Power Off and Charge function. In that case, use a USB port that does not have the Power Off and Charge function or change to disable both "System ON CDP Charge Mode"...
  • Page 103 Problem Procedure Monitor does not After confirming that the monitor's power switch is turn on on, check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. No display Try adjusting the contrast and brightness controls on the external monitor.
  • Page 104 Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub. Wake-up on LAN Make sure the AC adaptor is connected. The does not work Wake-up on LAN function consumes power even when the system is off.

  • Page 105: Technical Support

    Technical support If you require any additional help using your computer or if you are having problems operating the computer, you might need to contact us for additional technical assistance. Before you call Some problems you experience might be related to software or the operating system, so it is important that you investigate other sources of assistance first.

  • Page 106: Appendix Specifications

    Chapter 7 Appendix Specifications This section summarizes the technical specifications of the computer. Physical Dimensions The physical dimensions vary depending on the model you purchased. Size Approximately 323.6 (w) x 220.6 (d) x 18.9 (h) millimeters Approximately 323.6 (w) x 220.6 (d) x 19.9 (h) millimeters Approximately 358.2 (w) x 236.9 (d) x 19.9 (h) millimeters...

  • Page 107: Ac Power Cord And Connectors

    Computer 19V DC AC Power Cord and Connectors The AC input plug of the power cord must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm...

  • Page 108: Information For Wireless Devices

    The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe, Middle-East, Africa, South Africa, Switzerland, Italy and China. United Kingdom, South Africa, Middle-East UL approved BS approved Australia Europe, Africa, South Africa, Middle-East AS approved Approved by the appropriate agency...
  • Page 109 The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n/ac/ax), as defined and approved by the Institute of Electrical and Electronics Engineers. ® Bluetooth Modules are designed to be interoperable with any product with ® Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ®...
  • Page 110 encouraged to ask for authorization to use the wireless device prior to turning on the equipment. Wireless LAN Technology The wireless communication function of the computer supports some wireless communication devices. ® Only some models are equipped with both Wireless LAN and Bluetooth functions.
  • Page 111 Radio Characteristics Radio Characteristics of Wireless LAN module might vary according to: Country/region where the product was purchased Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4 GHz and 5 GHz band, local radio regulations might impose a number of limitations to the use of wireless communication equipment.
  • Page 112 Authentication prevents access to critical data and makes it impossible to falsify the origin of a message. Encryption prevents eavesdropping and maintains link privacy. Worldwide operation ® The Bluetooth radio transmitter and receiver operate in the 2.4 GHz band, which is license-free and compatible with radio systems in most countries in the world.
  • Page 113 Russian Limited Using SRD (Short Range Device) with Federation: implementation FHSS (Frequency-Hopping Spread Spectrum) modulation. Maximum 2.5mW (4dBm) EIRP (Equivalent Isotropically Radiated Power) is permitted to use. Maximum 100mW (20dBm) EIRP is permitted to use with the following conditions: Permitted to use SRD for outdoor applications without restriction on installation height only for purposes of gathering telemetry...
  • Page 114 Using SRD with DSSS (Direct Sequence Spread Spectrum) and other than FHSS wideband modulation. Maximum EIRP density is 2mW/ MHz. Maximum100mW (20dBm) EIRP is permitted to use. Maximum EIRP density is 20mW/ MHz. Maximum 100mW (20dBm) EIRP is permitted to use with the following condition: It is permitted to use SRD for outdoor applications only for...
  • Page 115 Restrictions for Use of 5150-5350MHz Frequencies in Europe Austria, Limited This product is for indoor use only. Belgium, implementation Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain and Northern Ireland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands,...
  • Page 116 SAR Value 0.38W/kg (10g) (A40-J) 0.25W/kg (10g) (A50-J) Maximum Power Output (2400 - 2483.5 MHz) IEEE802.11 b/ Maximum 100mW (20dBm) EIRP g/n/ax mode / Bluetooth (2400 - 2483.5 MHz) BLE Maximum 10mW (10dBm) EIRP (5150 - 5725 MHz) IEEE802.11 a/n/ Maximum 200mW (23dBm) EIRP ac/ax mode The low band 5.15 - 5.35 GHz is for...
  • Page 117 Band 3 1800 MHz Tx: 1,710–1,785 MHz +23 dBm ± 1 dB Rx: 1,805–1,880 MHz Band 7 2600 MHz Tx: 2,500–2,570 MHz +22 dBm ± 1 dB Rx: 2,620–2,690 MHz Band 28 700 MHz Tx: 703–748 MHz +23 dBm ± 1 dB Rx: 758–803 MHz WCDMA frequency band support Band 1...
  • Page 118 Band 3 WCDMA 1800 Tx: 1,710–1,785 MHz +23 dBm ± 1 dB Rx: 1,805–1,880 MHz Band 8 WCDMA 900 Tx: 880–915 MHz +23 dBm ± 1 dB Rx: 925–960 MHz Europe: model EM120R-GL Software (Firmware) Version: EM120RGLAUR02AxxM4G_0x SAR Value: 0.679 W/kg (10g) (A40-J), 0.487 W/kg (10g) (A50-J) Band Frequencies Conducted Tx...
  • Page 119 Canada - Industry Canada (IC) This device complies with RSS-247 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 120 Caution: Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5.15 to 5.25 GHz frequency range. High-power radars are allocated as primary users (i.e. priority users) of the bands 5.25 to 5.35 GHz and 5.65 to 5.85 GHz and that these radars could cause interference and/or damage to LE-LAN devices.
  • Page 121 stations for mobile object identification systems (RFID) used in factory production lines (Other Radio Stations). Before using this equipment, ensure that it does not interfere with any of the equipment listed above. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions.

  • Page 122: Information About Intel® Amt

    Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Telecommunications Business Law of Japan. ® ® Intel Wi-Fi 6 AX201 The Name of the radio equipment: AX201NGW DSP Research, Inc.
  • Page 123 On the dynabook Setup Utility screen, change AMT Setup Prompt to Enabled. Press the F10 key, and press Y key to save the settings. When the computer restarts, the message “Press [CTRL+P] to enter the MEBx Setup Menu” appears. Press CTRL + P to enter the MEBx Setup. To disable the AMT function, do the following: Select MEBx Login, and enter the default password “admin”...
  • Page 124 Select MEBx Exit, and press Y key. When the computer restarts, go to dynabook Setup Utility. On the dynabook Setup Utility screen, change AMT Setup Prompt to Disabled. Press the F10 key to save the settings, and press the Y key. When using the computer with the AC adaptor connected and the AMT function set to enabled, power might still be supplied to the system memory even when the computer power is turned off, or the...

  • Page 125: Accessibility

    When using the USB Provisioning function, you must turn on this function before using. Turn on the computer while pressing the F2 key. On the dynabook Setup Utility screen, set the Supervisor Password on Security menu. Set USB Provisioning of AMT to Enabled. Press the F10 key, and press Y key to save the setting.
  • Page 126 Colour Filters: Makes photos and colours easier to see by applying a colour filter to your screen. Toggle Turn on colour filters to enable or disable this feature. Then, select a colour filter from the menu and see which one best suits you. High contrast: This can be turned on using the toggle under Turn on high contrast.
  • Page 127 Others Hardware: All ports used for input or output device connections are industry standards and can be used to connect to any industry standard compatible third party devices. Power On/Off: User can choose to have their notebook go to sleep mode to avoid having to manually power off or click on Start and then select (Power) >...

  • Page 128: Legal Footnotes

    USB Type-C™ Adapters: Your computer capabilities can be enhanced by connecting external devices such as RGB monitor to the USB Type-C™ port via USB Type-C™ adapters. Refer to USB Type- C™ Adapters section for more information. Wireless Display: Your computer might support wireless display, a wireless technology which utilizes WiFi to allow the computer to be wirelessly connected to external displays including TVs as extended screens.
  • Page 129 corresponding to all of the icons or switches shown on the computer chassis. CPU performance in your computer product might vary from specifications under the following conditions: use of certain external peripheral products use of battery power instead of AC power use of certain multimedia, computer generated graphics or video applications use of standard telephone lines or low speed network connections...
  • Page 130 Battery Life Battery life might vary considerably depending on product model, configuration, applications, power management settings, and features utilized, as well as the natural performance variations produced by the design of individual components. Published battery life numbers are achieved on select models and configurations tested by Dynabook at the time of publication.

  • Page 131: Index

    Index External monitor problems 6-14 AC adaptor additional 4-28 connecting 2-3 Hard disk drive automatic power off 5-8 Battery extending life 4-12 monitoring capacity 4-10 Keyboard real time clock 4-8 function keys 4-4 save mode 5-9 Function keys F1...F12 4-4 problems 6-6 Windows special key 4-6 Bluetooth®...
  • Page 132 Memory media slot 4-12 microSD/SDHC/SDXC Card note 4-12 Recovery hard disk drive 2-14 Recovery Media 2-14 Moving the computer 1-19 SD/SDHC/SDXC Card Password formatting 4-13 power on 5-9 Starting the computer by password 5-6 Security lock 4-27 Supervisor 5-5 SIM Card user 5-5 installing 4-19 removing 4-20...
  • Page 133 Web Camera 3-8 Wireless communication 7-5 User's Manual Index-3...

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