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If not, the dirt can cause damage to
the hob. Take care to avoid burns. Put
the special scraper on the glass
surface at an acute angle and move
the blade on the surface.
• Remove when the hob is sufficiently
cool: limescale rings, water rings, fat
stains, shiny metallic discoloration.
Clean the hob with a moist cloth and
7. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
7.1 What to do if...
Problem
You cannot activate or oper-
ate the hob.
Residual heat indicator does
not come on.
You cannot activate the out-
er ring.
There is a dark area on
the multiple zone.
7.2 If you cannot find a
solution...
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre. Give the
data from the rating plate. Give also
three digit letter code for the glass
ceramic (it is in the corner of the glass
non-abrasive detergent. After
cleaning, wipe the hob dry with a soft
cloth.
• Remove shiny metallic
discoloration: use a solution of water
with vinegar and clean the glass
surface with a moist cloth.
Possible cause
The hob is not connected to
an electrical supply or it is
connected incorrectly.
The fuse is blown.
The zone is not hot because
it operated only for a short
time.
It is normal that there is a
dark area on the multiple
zone.
surface). Make sure, you operated the
hob correctly. If not the servicing by a
service technician or dealer will not be
free of charge, also during the warranty
period. The instructions about the
Service Centre and conditions of
guarantee are in the guarantee booklet.
ENGLISH
Remedy
Check if the hob is correctly
connected to the electrical
supply. Refer to the connec-
tion diagram.
Make sure that the fuse is
the cause of the malfunction.
If the fuse is blown again
and again, contact a quali-
fied electrician.
If the zone operated suffi-
ciently long to be hot, speak
to an Authorised Service
Centre.
Activate the inner ring first.
9
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