zenpert 4T520P Series User Manual

Thermal transfer/direct thermal bar code printer

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4T520/ 4T530 Series
4T520P/ 4T530P Series
THERMAL TRANSFER/DIRECT THERMAL
BAR CODE PRINTER
i
USER'S
MANUAL

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Summary of Contents for zenpert 4T520P Series

  • Page 1 4T520/ 4T530 Series 4T520P/ 4T530P Series THERMAL TRANSFER/DIRECT THERMAL BAR CODE PRINTER USER’S MANUAL...
  • Page 2 Information in this document is subject to change without notice and does not represent a commitment on the part of zenpert. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of...
  • Page 3 Agency Compliance and Approvals GB 4943.1 GB 9254, Class A GB 17625.1 此为 A 级产品,在生活环境中,该产品可能会造成无线电干扰,在这种情况 下,可能需要用户对干扰采取切实可行的措施。 IS 13252(Part 1)/ IEC 60950-1 KN 32 KN 35 Important safety instructions: 1. Read all of these instructions and keep them for later use. 2.
  • Page 4: Table Of Contents

    Contents 1. Introduction ......................1 1.1 Product Introduction ..................1 1.2 Product Features ....................2 2. Operations Overview ...................3 2.1 Unpacking and Inspection ................3 2.2 Printer Overview ....................4 2.2.1 Front View ....................4 2.2.2 Interior View .................... 5 2.2.3 Rear View ....................6 3.
  • Page 5: Introduction

    1. Introduction 1.1 Product Introduction Thank you very much for purchasing zenpert bar code printer. The 4T520(P) / 4T530(P) series printer features the single motor that is capable of handling large capacity 300 meters ribbon and large rolls of media inside its sleek design. If the 5”...
  • Page 6: Product Features

    1.2 Product Features The printer offers the following product features. Model Name 4T520 4T530 4T520P 4T530P Resolution 203 dpi 300 dpi 203 dpi 300 dpi Speed 6 ips 4 ips 6 ips 4 ips Max. printable width 108 mm 105.6 mm 108 mm 105.6 mm Max.
  • Page 7: Operations Overview

    2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.
  • Page 8: Printer Overview

    2.2 Printer Overview 2.2.1 Front View LED indicator & Feed/Pause button Top cover open tab Paper exit chute...
  • Page 9: Interior View

    2.2.2 Interior View OPEN WARNING HAZARDOUS MOVING PARTS Printer top cover KEEP FINGERS AND OTHER Ribbon supply spindle BODY PARTS AWAY Ribbon supply hub Ribbon rewind hub Print head release button Ribbon rewind spindle Fixing tab Media supply spindle Platen roller Gap sensor Black mark sensor Media guide...
  • Page 10: Rear View

    2.2.3 Rear View • 4T520/4T530 model • 4T520P/4T530P model Power switch USB interface (USB 2.0/Full speed mode) Power jack socket Ethernet interface (10/100 Mbps) Note: The interface picture here is for reference only. Please refer to the product specification for the interfaces availability.
  • Page 11: Setup

    3. Setup 3.1 Setting up the Printer    Place the printer on a flat, secure surface, then follow the steps below: 1. Plug the power cord into the AC power cord socket at the rear of the printer. Then, plug the other side into a properly grounded power outlet.
  • Page 12: Loading The Ribbon

    3.2 Loading the Ribbon 1. Open the printer top cover by pressing the top cover open tabs located on each side of the printer. 2. Insert the paper core to the ribbon 1” core: rewind spindle. Note: Please follow the direction when 0.5”...
  • Page 13 4. Push the print head release button to open the print head mechanism. OPEN 5. Open the ribbon cover. 6. Insert the ribbon rewind spindle (with paper roll) and ribbon supply spindle ((with ribbon) to ribbon rewind hub and rewind spindle hub. Note: Insert right side of spindle (marked “R”) to hub first.
  • Page 14 7. Pull the leader of the ribbon through the print head and stick the leader of the ribbon onto the ribbon rewind paper core. 8. Turn the ribbon rewind hub until the ribbon plastic leader is thoroughly wound and the blue section of the ribbon covers the print head.
  • Page 15: Loading The Media

    3.3 Loading the Media 3.3.1 Loading the Roll Labels Open the printer top cover by pressing the top cover open tabs located on each side of the printer. Insert the paper roll into the media supply spindle and use two fixing tabs to fix the paper roll onto the center of the spindle.
  • Page 16 Push the print head release button to open the print head mechanism. OPEN Adjust the black mark sensor if using black mark label. Gap sensor Note: The black mark sensor position is moveable and the gap sensor is fixed. Please make sure the gap or black mark is at the location where media gap/black mark will pass through for sensing.
  • Page 17 Feed the paper, printing side faces up, through the media sensor and place the label leading edge onto the platen roller. Move the media guides to fit the label width. Close the print head mechanism with both hands and make sure the latches are engaged securely.
  • Page 18: Led And Button Functions

    4. LED and Button Functions This printer has one button and one three-color LED indicator. By indicating the LED with different color and pressing the button, the printer can feed labels, pause the printing job, select and calibrate the media sensor, print printer self-test report, reset printer to defaults (initialization).
  • Page 19: Gap/Black Mark Sensor Calibration

    Power on utilities The LED color will be changed as the following pattern: Amber Amber Green Green/Amber Red/Amber Solid green LED color Functions (5 blinks) (5 blinks) (5 blinks) (5 blinks) (5 blinks) 1. Gap / black mark sensor calibration Release 2.
  • Page 20: Gap/Black Mark Calibration, Self-Test And Dump Mode

    4.3.2 Gap/Black Mark Calibration, Self-test and Dump Mode While calibrating the gap/black mark sensor, the printer will measure the label length, print the internal configuration (self-test) on the label and then enter the dump mode. To calibrate gap or black mark sensor depends on the sensor setting in the last print job. Please follow the steps below to calibrate the sensor.
  • Page 21 Self-test printout Model name F/W version Firmware checksum Printer S/N zenpert configuration file System date System time Printed mileage (meter) Cutting counter Print speed (inch/sec) Print darkness...
  • Page 22 RS232 serial port configuration Numbers of download files Total & available memory space Print head check pattern...
  • Page 23: Printer Initialization

    ◼ Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program.
  • Page 24: Set Black Mark Sensor As Media Sensor And Calibrate The Black Mark Sensor

    Printer configuration will be restored to defaults as below after initialization. Parameter Default setting Speed 127 mm/sec (5 ips) (203DPI) 76 mm/sec (3 ips) (300DPI) Density 4" (101.5 mm) Label Width 4" (101.5 mm) Label Height Sensor Type Gap sensor 0.12"...
  • Page 25: Skip Auto.bas

    ◼ The LED color will be changed as following: Amber → red (5 blinks) → amber (5 blinks) → green (5 blinks) → green/amber (5 blinks) → red/amber (5 blinks) → solid green 4.3.6 Skip AUTO.BAS TSPL/TSPL2 programming language allows user to download an auto execution file to flash memory.
  • Page 26: Diagnostic Tool

    5. Diagnostic Tool TSC’s Diagnostic Utility is an integrated tool incorporating features that enable you to explore a printer’s settings/status; change a printer’s settings; download graphics, fonts and firmware; create a printer bitmap font; and send additional commands to a printer. With the aid of this powerful tool, you can review printer status and settings in an instant, which makes it much easier to troubleshoot problems and other issues.
  • Page 27: Printer Function

    Ignore the downloaded AUTO.BAS program Print printer configuration (Please refer section Configuration Page 4.3.2) Password Setup Set the password to protect the settings For more information about Diagnostic Tool, please refer to the diagnostic utility quick start Zenpert official website. guide on...
  • Page 28: Calibrating Media Sensor By Diagnostic Tool

    5.3 Calibrating Media Sensor by Diagnostic Tool 5.3.1 Auto Calibration 1. Make sure the media is already installed and print head mechanism is closed. (Please refer to section 3.3.) Note: The media sensor position is moveable. Please make sure the gap or black mark is at the location where media gap/black mark will pass through for sensing.
  • Page 29: Troubleshooting

    6. Troubleshooting 6.1 Common Problems The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.
  • Page 30 * Check your program if there is a command PRINT at the end of the file and there must have CRLF at the end of each command line. Memory full * The space of FLASH/DRAM * Delete unused files in the FLASH/DRAM. is full.
  • Page 32: Maintenance

    7. Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer. ◼ Cotton swab ◼ Lint-free cloth ◼ Vacuum / Blower brush ◼ 100% ethanol 2. The cleaning process is described as following, Printer Part Method Interval...
  • Page 34: Revise History

    Revise History Date Content Editor Camille 2022/3/14 Add 4T520P/4T530P models...
  • Page 35 TSC Auto ID Technology Co., Ltd. 2nd Floor Workshop, Rongda Building, No. 51 the 9th Avenue, Tianjin Economic and Technological Development Area, Tianjin, China 300457 TEL:+86 22 5981 6661 FAX:+86 22 5981 5312 E-mail: Sales_support@zenpert.com Tech_support@zenpert.com...

This manual is also suitable for:

4t530 series4t520 series4t530p series

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