zenpert 4D520P Series User Manual

zenpert 4D520P Series User Manual

Direct thermal bar code printer

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4D520/ 4D520P Series
DIRECT THERMAL BAR CODE PRINTER
USER'S
MANUAL
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Summary of Contents for zenpert 4D520P Series

  • Page 1 4D520/ 4D520P Series DIRECT THERMAL BAR CODE PRINTER USER’S MANUAL...
  • Page 2 Copyright Information The copyright in this manual, the software and firmware in the printer described therein are owned, All rights reserved. CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype Corporation. Windows is a registered trademark of Microsoft Corporation.
  • Page 3 Agency Compliance and Approvals GB 4943.1 GB/T9254 GB 17625.1 此为 A 级产品,在生活环境中,该产品可能会造成无线电干扰, 在这种情况下,可能需要用户对干扰采取切实可行的措施。 IS 13252(Part 1)/ IEC 60950-1 KN 32 / KN 35 Important safety instructions: 1. Read all of these instructions and keep them for later use. 2. Follow all warnings and instructions on the product. 3.
  • Page 4 CAUTION: Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment. CAUTION: This equipment is not suitable for use in locations where children are likely to be present. Use only the power supply listed in the user instructions”;...
  • Page 5: Table Of Contents

    Contents 1. Introduction ......................1 1.1 Product Introduction ..................1 1.2 Product Features ....................2 1.2.1 Printer Standard Features ..............2 1.2.2 Printer Optional Features ..............3 1.3 General Specifications ..................3 1.4 Print Specifications ................... 4 1.5 Media Specifications ..................4 2.
  • Page 6 5.4 Setting Bluetooth by Diagnostic Tool (Optional) .......... 24 6. Troubleshooting ....................25 6.1 Common Problems ..................25 7. Maintenance ...................... 26 Revise History ....................... 27...
  • Page 7: Introduction

    1.1 Product Introduction Thank you very much for purchasing zenpert bar code printer. Enjoy zenpert’s reputation for cost-efficient, high durability printers with the 4D520 series desktop barcode printer. The 4D520 series is a comfortable, light-weight printer capable of working with quick and simple receipts/labels on demand.
  • Page 8: Product Features

    1.2 Product Features 1.2.1 Printer Standard Features The printer offers the following standard features. Product standard feature Direct thermal printing Black mark reflective sensor Gap transmissive sensor Head open sensor 1 Feed/ Pause button 1 Power button Top cover open button 1 LED indicator with 3 colors (red, amber, and green) Audible alert Programmable buzzer 32-bit RISC high performance processor...
  • Page 9: Printer Optional Features

    Text, bar code, graphics/image printing Supported bar codes Supported images Format 1D bar code 2D bar code Windows .BMP, CODABLOCK F mode, Code128 subsets DataMatrix, Maxicode, A.B.C,Code128UCC, (Max. 256 colors PDF-417, Aztec, graphics) MicroPDF417, EAN128, Interleave 2 of code, RSS Barcode 5,Code 39,Code 93, (GS1 Databar) EAN-13, EAN-8,...
  • Page 10: Print Specifications

    Operation Temperature: 0 ~ 40˚C (32 ~ 104˚F) Environmental condition Storage Temperature: -20 ~ 60 ˚C (-4 ~ 140˚F) Relative Humidity: - Operation: 10% to 85% non-condensing - Storage: 5% to 90% non-condensing Environmental Comply with RoHS, WEEE, and REACH concern 1.4 Print Specifications Print Specifications...
  • Page 11: Operations Overview

    2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.
  • Page 12: Printer Overview

    2.2 Printer Overview 2.2.1 Front View Feed/Pause button/ LED indicator Media view window Paper exit chute Media cover release button Power on/off button...
  • Page 13: Interior View

    2.2.2 Interior View Tear edge Print head Gap sensor (transmitter) Media supply spindle Media guides Black mark sensor/ Gap sensor (receiver) Platen roller...
  • Page 14: Rear View

    2.2.3 Rear View  4D520 model  4D520P model USB interface Power jack Ethernet interface...
  • Page 15: Operator Control

    2.3 Operator control 2.3.1 LED Indication, LCD screen, and Keys Feed/stop button/ LED indicator Keys Function Ready status: Feed one label Printing status: Pause the print job...
  • Page 16: Setup

    3. Setup 3.1 Setting up the Printer Place the printer on a flat, secure surface, then follow the steps below: Plug the power cord into the AC power cord socket at the rear of the printer. Then, plug   the other side into a properly grounded power outlet.
  • Page 17: Loading The Media

    3.2 Loading the Media Open the printer top cover by pressing the media cover release buttons located on each side of the printer. Media cover release buttons Insert the paper roll into the media supply spindle. Place the paper roll onto the paper roll mount.
  • Page 18 Feed the paper, printing side face up, through the media sensor and place the label leading edge across the platen roller. Move the media guides to fit the label width. Close the print head mechanism with both hands and make sure the latches are engaged securely.
  • Page 19: Led And Button Functions

    4. LED and Button Functions This printer has one button and one three-color LED indicator. By indicating the LED with different color and pressing the button, printer can feed labels, pause the printing job, select and calibrate the media sensor, print printer self-test report, reset printer to defaults (initialization).
  • Page 20: Power-On Utilities

    4.3 Power-on Utilities There are six power-on utilities to set up and test printer hardware. These utilities are activated by pressing any button then turning on the printer power simultaneously and release the button at different color of LED. Please follow the steps below for different power-on utilities. 1.
  • Page 21: Gap/Black Mark Calibration, Self-Test And Dump Mode

     It will calibrate the ribbon sensor and gap/black mark sensor sensitivity.  The LED color will be changed as following order: Amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5 blinks)  solid green Note: Please select gap or black mark sensor by sending GAP or BLINE command to printer prior to calibrate the sensor.
  • Page 22  Self-test Printer will print the printer configuration after gap/black mark sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space. Self-test printout Model name F/W version Firmware checksum Printer S/N...
  • Page 23 Numbers of download files Total & available memory space Print head check pattern...
  • Page 24: Printer Initialization

     Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program.
  • Page 25: Set Black Mark Sensor As Media Sensor And Calibrate The Black Mark Sensor

    Printer configuration will be restored to defaults as below after initialization. Parameter Default setting Speed 127 mm/sec (5 ips) Density 4" (101.5 mm) Media Width 4" (101.5 mm) Media Height Print Direction Reference Point 0,0 (upper left corner) Offset Code Page Clear Flash Memory 4.3.4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor Please follow the steps as below.
  • Page 26: Skip Auto.bas

    4.3.6 Skip AUTO.BAS TSPL-EZD programming language allows user to download an auto execution file to flash memory. Printer will run the AUTO.BAS program immediately when turning on printer power. The AUTO.BAS program can be interrupted without running the program by the power-on utility. Please follow the procedures below to skip an AUTO.BAS program.
  • Page 27: Diagnostic Tool

    5. Diagnostic Tool Diagnostic Utility is an integrated tool incorporating features that enable you to explore a printer’s settings/ status; change a printer’s settings; download graphics, fonts and firmware; create a printer bitmap font; and send additional commands to a printer. With the aid of this powerful tool, you can review printer status and settings in an instant, which makes it much easier to troubleshoot problems and other issues.
  • Page 28: Printer Function

    Ignore AUTO.BAS Ignore the downloaded AUTO.BAS program Exit Line Mode Exit line mode. Password Setup Set the password to protect the settings For more information about Diagnostic Tool, please refer to the diagnostic utility quick start zenpert official website guide at...
  • Page 29: Calibrating Media Sensor By Diagnostic Tool

    5.3 Calibrating Media Sensor by Diagnostic Tool 5.3.1 Auto Calibration 1. Make sure the media is already installed and media cover is closed. (Please refer to section 3.4) 2. Turn on the printer power switch. 3. Open Diagnostic tool and set interface. (The default setting is USB) The default interface setting is USB interface.
  • Page 30: Setting Bluetooth By Diagnostic Tool (Optional)

    5.4 Setting Bluetooth by Diagnostic Tool (Optional) 1. Make sure the media is already installed and media cover is closed. (Please refer to section 3.4) 2. Turn on the printer power switch. 3. Open Diagnostic tool and set interface (The default setting is USB). The default interface setting is USB interface.
  • Page 31: Troubleshooting

    6. Troubleshooting 6.1 Common Problems The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.
  • Page 32: Maintenance

    7. Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer.  Cotton swab  Lint-free cloth  Vacuum / Blower brush  100% Ethanol or Isopropyl Alcohol 2.
  • Page 33: Revise History

    Revise History Date Content Editor Kate Revise Agency Compliance and Approvals 2019/11/28 2019/12/16 Add caution on Agency Compliance and Approvals Kate 2021/11/5 Add 4D520P model Camille...
  • Page 34 TSC Auto ID Technology Co., Ltd. 2nd Floor Workshop, Rongda Building, No. 51 the 9th Avenue, Tianjin Economic and Technological Development Area, Tianjin, China 300457 TEL:+86 22 5981 6661 FAX:+86 22 5981 5312 E-mail: Sales_support@zenpert.com Tech_support@zenpert.com...

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4d520 series

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