If any part is missing or damaged from your Allen + Roth SUMTER 21-B461H-BN-AR package, you should not attempt to assemble the product and instead contact customer service for replacement parts.
If your Allen + Roth SUMTER 21-B461H-BN-AR faucet is leaking underneath the handle, the bonnet may have come loose or the O-ring on the cartridge might be dirty or twisted. To resolve this, first move the handle to the OFF position, unscrew and remove the handle. Then, tighten the bonnet by turning it clockwise. If the leak stops, reinstall the handle. If not, shut off the water supply, remove the bonnet, and inspect the O-rings on the cartridge bonnet and stem for debris or twisting. Clean or straighten them. If damaged, replace the cartridge. Position the cartridge back into the faucet body, ensuring ridges fit into grooves, and tightly screw the bonnet, then reinstall the handle.
If your Allen + Roth SUMTER 21-B461H-BN-AR faucet does not completely shut off, the rubber valve seat may be dirty, stuck, or broken. To fix this, first shut off the water supply. Remove the handle and loosen the bonnet, then lift out the cartridge assembly. Inspect the rubber valve seat for debris or brass scrap and remove it. If the seat is stuck, gently push it to move smoothly. Ensure the spring is placed back underneath. If the rubber valve seat is worn out or broken, replace the cartridge. Finally, position the cartridge back into the faucet body, making sure the ridges fit into the grooves, tightly screw the bonnet, and reinstall the handle.
To connect the water supply lines for the Allen + Roth SUMTER 21-B461H-BN-AR faucet, attach the end of each integrated supply line (8.1) from the faucet body (A) to the hot and cold water supply valves (8.2) under the sink, ensuring the supply valves are clear of debris. Thread the nut on the end of the integrated supply line (8.1) onto the outlet of the water supply valve (8.2) and tighten with a wrench. Do not overtighten. A watertight seal is achieved by compression, so do not use PTFE pipe tape, plumber's putty, pipe dope, or any other type of sealing compound on the water inlets or threads.
The package contents for the Allen + Roth SUMTER 21-B461H-BN-AR include one faucet body, one push pop-up drain assembly, one Allen wrench, one deckplate, and one gasket. The hardware contents include one washer, one mounting nut, and one wrench.
To prepare your sink for installing the Allen + Roth SUMTER 21-B461H-BN-AR faucet, first shut off the water at the supply valves under the sink or at the main water supply. Then, disconnect the supply lines and remove the existing faucet from the sink. Finally, clean and dry the surface area where the new faucet will be mounted.
After installing the Allen + Roth SUMTER 21-B461H-BN-AR faucet, turn on the water supply and adjust the handle (9.1) on the faucet body (A) to the warm position. Allow the water to run for at least one minute to flush away any debris. While the water is running, check for leaks; if leaks occur, gently tighten the nut on the connection that is leaking. Then, fill the sink with water to check the drain for leaks. If water is leaking from the drain, tighten the nut on the drain assembly. Finally, turn off the water and empty the sink.
To install the drain assembly for the Allen + Roth SUMTER 21-B461H-BN-AR faucet, first insert the drain assembly (B) into the drain hole in the sink, ensuring the top gasket (6.2) rests securely between the top of the sink and the top of the drain assembly (B). From underneath the sink, screw the bottom gasket (7.1) and mounting nut (7.2) onto the drain assembly (B) by twisting until secure against the bottom of the sink. Remember to reconnect the drain body to the P-Trap drain assembly before testing the faucet.
For installation with a deckplate, apply a thin bead of silicone to the gasket (E). Place the gasket (E) and deckplate (D) over the mounting holes in the sink, aligning the center hole. Then, insert the water supply inlets and mounting bolt on the faucet body (A) through the hole in the deckplate (D) and the mounting hole in the sink until the faucet sits on top of the deckplate (D).
From underneath the sink, secure the faucet body (A) to the sink using the metal washer (AA) and lock nut (BB). You should then tighten the lock nut (BB) with the wrench (CC) provided.
For installing the Allen + Roth SUMTER 21-B461H-BN-AR faucet, you will need an adjustable wrench, slip joint pliers, a pipe wrench, a Phillips screwdriver, and silicone. These tools are not included with the product.
You should clean your Allen + Roth SUMTER 21-B461H-BN-AR faucet periodically with a soft cloth. It is important to avoid abrasive cleaners, steel wool, and harsh chemicals as these can dull the finish and void your warranty.
The Allen + Roth SUMTER 21-B461H-BN-AR faucet is manufactured to include no more than 0.25% weighted average lead content on wetted surfaces.
The estimated assembly time for the Allen + Roth SUMTER 21-B461H-BN-AR faucet is 30 minutes.
The Allen + Roth SUMTER 21-B461H-BN-AR faucet has a maximum flow rate of 1.2 GPM (4.54 LPM) at 60 PSI.
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Questions and answers
I tried to tighten down the cartridge but water is still getting by.
To fix a leaking Allen + Roth SUMTER 21-B461H-BN-AR cartridge:
1. Move the handle to the OFF position.
2. Unscrew the handle screw and remove the handle.
3. Tighten the bonnet by turning it clockwise.
4. Move the cartridge stem to the ON position and check if the leak stops.
5. If the leak continues, turn off the water supply.
6. Unscrew the bonnet counterclockwise and remove the cartridge.
7. Inspect the larger O-ring on the cartridge bonnet and the smaller O-ring on the cartridge stem.
8. Remove any debris and straighten any twisted O-rings.
9. If O-rings are damaged, replace the cartridge by calling customer service at 1-866-439-9800.
These steps should stop the leak.
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My sumter faucet is leaking water from under the handle. I think I need to replace the cartridge.
To replace the cartridge in an Allen + Roth Sumter 21-B461H-BN-AR faucet that is leaking water from under the handle, follow these steps:
1. Turn Off the Water Supply – Move the handle to the OFF position.
2. Remove the Handle – Unscrew the set screw and detach the handle.
3. Inspect and Tighten the Bonnet – If the bonnet is loose, tighten it by turning it clockwise. Check if the leak stops.
4. Remove the Cartridge – If the leak persists, turn off the water supply completely. Unscrew the bonnet counterclockwise and lift out the cartridge.
5. Inspect the O-Rings – Check the large O-ring on the cartridge bonnet and the small O-ring on the cartridge stem. Remove debris, straighten twisted O-rings, or replace them if damaged.
6. Replace the Cartridge – If the cartridge is worn or damaged, replace it with part RP20090.
7. Reassemble the Faucet – Place the new cartridge into the faucet body, ensuring its ridges align with the grooves. Screw the bonnet tightly.
8. Reinstall the Handle – Secure the handle with the set screw.
9. Turn On the Water Supply – Test the faucet to ensure the leak is resolved.
For replacement parts, contact customer service.
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