Troubleshooting - D-Link DCH-M225/A1A User Manual

Section 5 - Troubleshooting
This section provides solutions to problems that can occur during the installation and operation of the DCH-M225. Read the
following descriptions if you are having problems. The examples below are illustrated in Windows® XP. If you have a diferent
operating system, the screenshots on your computer will look similar to the following examples.
1. Why can't I access the web-based coniguration utility?
When entering the IP address of the Wi-Fi Audio Extender (dlinkap.local for example), you are not connecting to a website nor
do you have to be connected to the Internet. The device has the utility built-in to a ROM chip in the device itself. Your computer
must be on the same IP subnet to connect to the web-based utility.
• Make sure you have an updated Java-enabled web browser. We recommend the following:
• Internet Explorer 7 or later
• Firefox 12.0 or later
• Safari 4 or later
• Google Chrome 20.0 or later
• Make sure that you are connected to the same wireless network which is listed on the base of the DCH-M225. If you have an
active wired LAN Ethernet connection, try temporarily unplugging the Ethernet cable from the computer you are using, as
this may eliminate possible conlicts from having two simultaneous connections on the same computer.
• Disable any Internet security software running on the computer. Software irewalls such as ZoneAlarm, BlackICE, Sygate,
Norton Personal Firewall, and Windows
with your irewall software for more information on disabling or coniguring it.
D-Link DCH-M225 User Manual

Troubleshooting

®
XP irewall may block access to the coniguration pages. Check the help iles included
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