Table of Contents
Advertisement
Problem
The monitor is off but it did
not seem to enter into a low-
power sleep mode.
OSD Lockout is displayed.
Power Button Lockout is
displayed.
Using the Worldwide Web
For the online access to technical support information, self-solve tools, online assistance, community
forums of IT experts, broad multi-vendor knowledge , monitoring and diagnostic tools, go to
http://www.hp.com/support
Preparing to Call Technical Support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical
support. Have the following information available when you call:
●
The monitor
●
Monitor model number
●
Serial number for the monitor
●
Purchase date on invoice
●
Conditions under which the problem occurred
●
Error messages received
●
Hardware configuration
●
Hardware and software you are using
Possible Cause
The HP Display LiteSaver may not
be compatible with the computer
system. Some notebook computers
are not compatible and the monitor
power can not be controlled.
The monitor's power saving control
is disabled.
The monitor's OSD Lockout
function is enabled.
The monitor's Power Button
Lockout function is enabled.
Solution
Display LiteSaver will not actually turn off the display until
10 minutes of inactivity has elapsed, even though the
Display Off time is 5 minutes from now.
Confirm that the HP Display LiteSaver is compatible with
the system.
1.
Right-click on the
HP Display LiteSaver
system tray.
2.
Select
Power Off Display
The monitor screen should turn off if the system is
compatible. To turn the monitor back on, wait 5 seconds
and move the mouse.
NOTE:
If the monitor did not turn off, then the computer
graphics driver is not compatible with the HP Display
LiteSaver software.
Check the monitor's OSD menu setting for power saving
enable/disable controls. The control should be set to
enable to allow the monitor to enter into low-power modes.
Press and hold the Menu button for 10 seconds to disable
the OSD Lockout function.
Press and hold the power button for 10 seconds to unlock
the power button function.
Using the Worldwide Web
icon in the
from the menu.
33
Advertisement
Table of Contents
