Table of Contents
Advertisement
en Troubleshooting
Fault
Detergent residue on
the dry laundry.
Insufficient cleaning.
HomeConnect is not
working correctly.
No connection to the
home network.
66
Cause and troubleshooting
Drain the dispenser.
2.
→ "Cleaning the detergent drawer", Page 49
Clean the dispenser.
3.
Refill the dispenser.
4.
→ "Filling the dispenser", Page 41
Basic dosage is not correctly adjusted.
If intelligent dosing is activated, reduce the basic
▶
dosage → Page 42.
Basic dosage is not correctly adjusted.
If intelligent dosing is activated, adjust the basic
▶
dosage → Page 42 correctly.
Detergent or care products have congealed in dis-
pensers of the intelligent dosing system.
Check whether the detergent used is suitable.
1.
Drain the dispenser.
2.
→ "Cleaning the detergent drawer", Page 49
Clean the dispenser.
3.
Refill the dispenser.
4.
→ "Filling the dispenser", Page 41
Unsuitable detergent added to the dispenser of the in-
telligent dosing system.
Check whether the detergent used is suitable.
1.
Drain the dispenser.
2.
→ "Cleaning the detergent drawer", Page 49
Clean the dispenser.
3.
Refill the dispenser.
4.
→ "Filling the dispenser", Page 41
Different causes are possible.
Go to www.home-connect.com.
▶
Wi-Fi is switched off.
→ "Activating Wi-Fi on the appliance", Page 45
▶
Wi-Fi is activated but a connection to your home net-
work cannot be established.
Ensure that the home network is available.
1.
Reconnect the appliance to the home network.
2.
→ "Connecting the appliance to a WLAN home net-
work (Wi-Fi) with WPS function", Page 43
→ "Connecting the appliance to a WLAN home net-
work (Wi-Fi) without WPS function", Page 43
Advertisement
Table of Contents
