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CLT2425 ENG-6/13
6/13/01
TROUBLESHOOTING
If your phone is not performing to your expectations, please try these simple steps first.
Symptom
The CHARGE/IN USE
indicator won't come on
when the handset is
placed in the base unit.
Weak and/or scratch
sound
Can't make or receive calls.
The handset doesn't ring
or receive a page.
The Caller ID does not
display.
E44
13:58
Page 44
Suggestion
• Make sure the AC adaptor is plugged into the base unit
and wall outlet.
• Make sure the handset is properly seated in the base
unit.
• Make sure the charging contacts on the handset and
base unit are clean.
• Make sure that the base unit antenna is in a vertical
position.
• Interference by other electronics equipment such as TVs,
computers, microwaves, fluorescent lighting, etc.
• Move the handset and or base unit to a different
location away from metal objects or appliances and try
again.
• Make sure that you are not too far from the base.
• Check both ends of the base unit telephone line cord.
• Make sure the AC adaptor is plugged into the base unit
and wall outlet.
• Disconnect the AC adaptor for a few minutes, then
reconnect it.
• Reset the digital security code (See page E41).
• Make sure TALK/END is pressed.
• The battery pack may be weak. Charge the battery on
the base unit for at least 15 hours.
If the handset still does not work, you may need to
replace the battery.
• The handset may be too far away from the base unit.
• Place the base unit away from appliances or metal
objects.
• Reset the digital security code (See page E41).
• The call was answered before the second ring.
• The call was placed through a switchboard.
• Call your local telephone company to verify your Caller
ID service is current.
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