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Maintenance and Service Guide HP Compaq nx8220 Notebook PC HP Compaq nw8240 Notebook PC HP Compaq nc8230 Notebook PC Document Part Number: 372658-002 October 2005 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts;...
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The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Contents 7 Specifications A Connector Pin Assignments B Power Cord Set Requirements Screw Listing D Display Component Recycling Index Maintenance and Service Guide...
Product Description The HP Compaq nx8220, nw8240, and nc8230 Notebook PCs offer advanced modularity, Intel® Pentium® M processors, and extensive multimedia support. HP Compaq nx8220, nw8240, and nc8230 Notebook PCs Maintenance and Service Guide 1–1...
Product Description 1.1 Features ■ Intel Pentium M 2.13-, 2.00-, 1.86-, 1.73-, or 1.60-GHz processors, varying by computer model ■ The following displays are available, varying by computer model: ❏ 15.4-inch, UXGA, TFT (1600 × 1200) with over 16.8 million colors ❏...
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■ External 90-watt AC adapter with 3-wire power cord ■ 8-cell Li-Ion battery pack ■ Stereo speakers ■ Volume up, volume mute, and volume down buttons (full-featured models only) ✎ Numerous references are made throughout this Maintenance and Service Guide to “full-featured” and “defeatured” units. A computer model is considered to be full-featured if it has 3 Universal Serial Bus ports and the following components: ■...
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Product Description ■ Support for the following optical drives: ❏ DVD-ROM drive ❏ DVD+RW/R and CD-RW Combo Drive ❏ DVD/CD-RW Combo Drive ■ Connectors: ❏ Infrared (full-featured models only) ❏ Audio-out (headphone) ❏ Audio-in (microphone) ❏ Universal Serial Bus (USB) v. 2.0 (3 ports on full-featured computer models, 2 ports on defeatured computer models) ❏...
1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to “Preparing the Computer for Disassembly,” information). 2.
Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components Item Component Wireless light Power light 1–6 Table 1-1 Front Components Function On: an integrated wireless device (selected models only) has been turned on.
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Front Components (Continued) Item Component Battery light Integrated Drive Electronics (IDE) drive light Infrared port (full-featured models only) Display release latch Maintenance and Service Guide Table 1-1 Function ■ Amber: A battery pack is charging. ■ Green: A battery pack is close to full charge capacity.
Product Description The external components on the left side of the computer are shown below and described in Table 1-2. Left-Side Components Item Component Security cable slot RJ-45 (network) jack RJ-11 (modem) jack S-Video-out jack (full-featured models only) 1–8 Table 1-2 Left-Side Components Function Attaches an optional security cable to the...
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Left-Side Components (Continued) Item Component Vent 1394 port (4 pin) USB port Smart card reader SD Memory Card slot PC Card slot PC Card eject button Maintenance and Service Guide Table 1-2 Function Enables airflow to cool internal components. Ä To prevent overheating, do not obstruct vents.
Product Description The external components on the right side of the computer are shown below and described in Table 1-3. Right-Side Components Item Component Audio-out (headphone) jack Internal microphone Audio-in (microphone) jack USB ports (2) (full-featured models only) MultiBay II Serial port (full-featured models only)
The external components on the rear panel of the computer are shown below and described in Table 1-4. Rear Panel Components Item Component Primary battery bay Power connector External monitor port Maintenance and Service Guide Table 1-4 Rear Panel Components Function Holds the primary battery pack.
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Product Description The standard keyboard components of the computer are shown below and described in Table 1-5. Standard Keyboard Components 1–12 Maintenance and Service Guide...
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Standard Keyboard Components Item Component Function keys (f3, f4, f8–f11) caps lock key fn key Windows logo key Windows applications key Arrow keys Keypad keys (15) num lock key Maintenance and Service Guide Table 1-5 Function Execute frequently used system functions when pressed in combination with the fn key.
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Product Description The computer top components are shown below and described in Table 1-6. Top Components, Part 1 Item Component Display lid switch Power button 1–14 Table 1-6 Top Components, Part 1 Function Initiates standby if the display is closed while the computer is turned on.
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Top Components, Part 1 (Continued) Item Component Info Center button Wireless button Wireless light Presentation mode button Caps lock light Num lock light Volume mute button (full-featured models only) Volume down button (full-featured models only) Volume up button (full-featured models only) Maintenance and Service Guide Table 1-6...
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Product Description The computer top components are continued below and described in Table 1-7. Top Components, Part 2 1–16 Maintenance and Service Guide...
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Item Component Pointing stick (select models only) Speakers Pointing stick buttons (select models only) TouchPad scroll zone TouchPad buttons TouchPad Maintenance and Service Guide Table 1-7 Top Components, Part 2 Function Moves the pointer and selects or activates items on the screen. Produce stereo sound.
Product Description The external components on the bottom of the computer are shown below and described in Table 1-8. Bottom Components Item Component Primary battery bay Primary battery locking latch 1–18 Table 1-8 Bottom Components Function Holds the primary battery pack. Secures the primary battery pack into the battery bay.
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Bottom Components (Continued) Item Component Travel battery connector Memory module compartment Hard drive bay Vents (5) Primary battery release latch Docking connector (full-featured models only) Maintenance and Service Guide Table 1-8 Function Connects an optional travel battery. Contains one memory module slot. Holds the primary hard drive.
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the computer. Refer to to identify replacement parts, and Replacement Procedures,” The system board provides the following device connections: ■ Audio ■ Display ■...
Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Troubleshooting Accessing Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Tools, and Advanced menus. 1. Open Computer Setup by turning on or restarting the computer. Press displayed in the lower-left corner of the screen. ❏...
4. To confirm the restoration, press 5. Select File > Save changes and exit, and then follow the instructions on the screen. When the computer restarts, the factory settings are restored, and any identification information you have entered is saved. Selecting from the File Menu Select System Information...
System IDs 2–4 Table 2-2 Security Menu To Do This Enter, change, or delete an HP Administrator password. Enter, change, or delete a power-on password. ■ Enable/Disable stringent security. ■ Enable/Disable required password on restart. Enable/disable DriveLock; change a DriveLock user or master password.
Selecting from the Tools Menu Select HDD Self Test options Battery Information Memory Check Maintenance and Service Guide Table 2-3 Tools Menu To Do This Run a quick or comprehensive self-test on any hard drive in the system. View information about any battery packs in the computer.
Troubleshooting Selecting from the Advanced Menu Select Language (ore press Boot options Device options 2–6 Table 2-4 Advanced Menu To Do This Change the Computer Setup language. ■ Enable/Disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.
Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Is there power? Beeps, LEDs, or error messages? Is there video? (no boot) Is the OS loading? Is there sound? Maintenance and Service Guide Go to “Flowchart 2.2—No Power, Part 1.” Check LED board, speaker connections.
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Power up on battery power? Power up on AC power? Power up in docking device? 1. Reset the power cables in the docking device and at the AC outlet.
Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Check battery by recharging it, moving it to another computer, or replacing it. Power on? Done Maintenance and Service Guide Done...
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Reseat AC adapter in computer and at power source. Power on? Power outlet active? Replace power cord. Power on? 2–12 Done Done Internal or...
Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Loose or damaged parts? Close computer and retest. Power on? Done Maintenance and Service Guide Reseat loose components and boards and replace damaged items. Replace the following items (if applicable). Check computer operation after each replacement: 1.
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Stand-alone or docking device? Stand-alone Internal or external display*? Internal External Adjust brightness. Video OK? Replace the following one at a time. Test after each replacement. Check for bent pins on cable. Video OK? Done 2–14...
Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from dock- ing device, if connected. Adjust display brightness. Video OK? Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection.
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Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reset power cord in docking device and power outlet. Check voltage setting on docking device. Reset monitor cable connector at docking device. Docking device operating? Remove computer, reset all internal parts, and replace any damaged items in docking device.
Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reset power cord in docking device and power outlet. *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.”...
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Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Nonsystem disk message? Reseat external hard drive. OS loading? Boot from Check the Setup utility for correct booting order. Boot from hard drive? Done 2–18 Go to “Flowchart 2.11—No OS Load-...
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Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” 1. Replace CD or diskette in 2. Replace system drive? Remove diskette and reboot. Boot from hard drive? Boot 2.13—No OS from diskette Loading, Dis- drive? Hard drive...
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Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Load- ing, Hard Drive, Part 2.” System files on hard drive? Virus hard drive? Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Fix bad sectors.
Flowchart 2.13—No OS Loading, Diskette Drive OS not loading from diskette drive. Nonsystem disk message? Boot from another device? Diskette drive enabled in the Setup utility? Is diskette drive boot order cor- rect? Change boot priority using the Setup utility. Maintenance and Service Guide Reseat diskette drive.
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Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS loading from CD-ROM or DVD-ROM drive. Boots from CD or DVD? Reseat drive. 2–22 Disc in drive? Install bootable disc. bootable disc. Done Boots from CD or DVD? Booting from another 2.17—Nonfunction- device? Reset the computer.
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Flowchart 2.15—No Audio, Part 1 No audio. computer in docking device (if applicable)? Go to “Flowchart 2.16—No Audio, Part 2.” 2.17—Nonfunctioning Maintenance and Service Guide Turn up audio internally or externally. Undock Replace the following docking device compo- nents one at a time, as applicable. Check audio status after each change.
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Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio driver in OS configured? Correct drivers for application? Connect to external speaker. Audio? 2–24 Reload audio drivers. Load drivers and set configuration in OS. Replace audio board and speaker connections...
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Flowchart 2.17—Nonfunctioning Device Unplug the nonfunctioning device from the computer Clear CMOS. Reattach device. Close computer, plug in power, and reboot. Device boots properly? Done Maintenance and Service Guide Nonfunctioning device. Reseat device. and inspect cables and plugs for bent or broken pins or other damage.
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Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating prop- erly. Connect computer to good external key- board. External device works? Reseat internal key- board connector (if applicable). Done 2–26 Replace system board. Replace internal keyboard or cable. Replace system board. Done Maintenance and Service Guide...
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Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. External device works? Reseat internal pointing device connector (if applicable). Done Maintenance and Service Guide Replace system board. Replace internal pointing device or cable. Replace system board.
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Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connec- tion. Network or modem jack or have jack acti- active? Digital line? NIC/modem drivers and recon- configured in OS? Disconnect all power from the computer and open. Reseat NIC/modem (if applicable). 2–28 Replace jack vated.
2. Access the updates through the HP Web site by visiting http://www.hp.com (purchased separately). For information about obtaining the Support Software CD, refer to Software CD.”...
Software Update and Recovery Accessing Computer Information Before you access the updates for your computer, collect the following information: ■ The product category is Notebook. ■ The product family name and series number are printed on the display bezel. ■ Model information is provided on the serial number label on the bottom of the computer.
CD, visit the HP Web site at Software Updates and the HP Web Site Most software on the HP Web site is packaged in compressed files called SoftPaqs. Some ROM updates may be packaged in compressed files called ROMPaqs.
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Software Update and Recovery To download a ROM update: 1. Access the page on the HP Web site that provides software for your computer: ❏ Select Start > Help and Support, and then click a software update link. – or –...
Downloading Other Software To download and install software other than a ROM update: 1. Access the page on the HP Web site that provides software for your computer: ❏ Select Start > Help and Support, and then click a software update link.
Software Update and Recovery 2. Follow the instructions on the screen to find the software you want to update. 3. At the download area, select the software you want and follow the download instructions on the Web page. ✎ Make a note of the path to the location on your hard drive to which the ROM package will be downloaded.
To restore one of the listed snapshots, drag the snapshot file to the appropriate location on your hard drive. For more information on configuring and using Altiris Local Recovery, visit the HP Web site at or open the software and click Help on the menu bar. Maintenance and Service Guide Software Update and Recovery http://www.hp.com/go/easydeploy...
Software Update and Recovery Using System Restore Points System Restore is a Windows operating system feature that allows you to reverse undesirable changes to your computer by restoring the computer to an earlier state, called a restore point. A restore point is a “snapshot” of your software, drivers, and operating system files at a particular time.
Restoring to a Restore Point To restore the computer to a previous date and time when it was functioning optimally: 1. Select Start > Help and Support. 2. Click System Restore. The System Restore window opens. 3. Click Restore my computer to an earlier time, and then click Next.
Software Update and Recovery Reinstalling Applications from the Hard Drive To reinstall a preloaded application or utility from your hard drive: 1. Select Start > All Programs > Software Setup, and then follow the instructions on the screen. 2. When you are prompted to select the software you want to reinstall, select or clear the appropriate check boxes.
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1. Connect the computer to external power through the AC adapter and turn on the computer. 2. Immediately insert the Operating System disc into the computer. 3. Press and hold the power button for at least 5 seconds to turn off the computer.
Software Update and Recovery Reinstalling the Operating System Ä CAUTION: To protect your personal data and the software installed on the computer, back up your data before reinstalling the operating system. See the Windows online Help utility to learn more about backing up your files.
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4. Press the power button again to turn on the computer. 5. When prompted, press any key to start from the disc. After a few minutes, you may need to select your language, and then the Setup Wizard opens. 6. Press enter A licensing agreement page is displayed.
Software Update and Recovery Reinstalling Device Drivers and Other Software After the operating system installation process is complete, you must reinstall drivers. To reinstall drivers, use the Recovery disc included with the computer: 1. While running Windows, insert the Recovery disc into the optical drive.
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers. 4.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial Number Location Maintenance and Service Guide 4–1...
Illustrated Parts Catalog 4.2 Computer Major Components Computer Major Components 4–2 Maintenance and Service Guide...
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15.4-inch, WSXGA, TFT 15.4-inch, WXGA, TFT 15.4-inch, UXGA, TFT Switch covers (include LED board and LED board cable) For use only with HP Compaq nw8240 and nc8230 models For use only with HP Compaq nx8220 models Keyboards, with pointing stick...
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Illustrated Parts Catalog Computer Major Components 4–4 Maintenance and Service Guide...
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Spare Parts: Computer Major Components (Continued) Item Description Keyboards, without pointing stick Belgium Brazil Czech Republic Denmark France French Canada Germany Greece Hungary Iceland International Israel Italy Japan Korea TouchPads (include TouchPad cable) With TouchPad buttons and pointing stick buttons With TouchPad buttons Thermal plate (includes fan and thermal paste) Heat sink (includes thermal paste)
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Illustrated Parts Catalog Computer Major Components 4–6 Maintenance and Service Guide...
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Spare Parts: Computer Major Components (Continued) Item Description Mini PCI communications modules 802.11b/g Mini PCI modem, for use in most of the world 802.11b/g Mini PCI modem, for use in the rest of the world 802.11b/g combination wireless local access network (WLAN) module, for use internationally 802.11b/g combination WLAN module, for use in Japan...
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Illustrated Parts Catalog Computer Major Components 4–8 Maintenance and Service Guide...
Hard drive cover (includes 2 captive screws) Not illustrated: Computer TPM security module Top covers (include speakers) For use only with HP Compaq nw8240 models For use only with HP Compaq nc8230 and nx8220 models Memory modules DDR2, PC2-4200, CL3, 533 MHz...
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Illustrated Parts Catalog Computer Major Components 4–10 Maintenance and Service Guide...
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Serial connector module (includes serial connector module cable) Broadcomm Bluetooth wireless board (includes Bluetooth board cable) Base enclosures For use only with HP Compaq nw8240 models For use only with HP Compaq and nc8230 and nx8220 models Maintenance and Service Guide Table 4-1...
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Illustrated Parts Catalog Computer Major Components 4–12 Maintenance and Service Guide...
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Spare Parts: Computer Major Components (Continued) Item Description Battery packs 8-cell, 4.8-AHr 8-cell, travel battery Push button module MultiBay II devices 8X Max DVD-ROM drive DVD+RW/R and CD-RW Combo Drive DVD/CD-RW Combo Drive Hard drives (include frame and connector) 7200-rpm 60-GB Audio board (includes audio board cable and USB board cable)
4.4 Miscellaneous Cable Kit Spare Part Number 389014-001 Description Item LED board cable Bluetooth cable TouchPad cable RJ-11 connector module and cable Serial connector board cable Audio board cable USB board cable Maintenance and Service Guide Table 4-3 Illustrated Parts Catalog 4–15...
Illustrated Parts Catalog 4.5 Mass Storage Devices Spare Part Number Information Item Description Hard drives (include frame and connector) 7200-rpm 60-GB Optical drives (include bezel) 8X Max DVD-ROM drive DVD+RW/R and CD-RW Combo Drive DVD/CD-RW Combo Drive 4–16 Table 4-4 5400-rpm 380950-001 80-GB...
4.6 Miscellaneous (Not Illustrated) Description Adjustable Notebook Stand Advanced Docking Station Docking Station Docking Station Miscellaneous Plastics Kit Carrying cases Nylon top load Nylon entry level USB 1.1 diskette drive Maintenance and Service Guide Table 4-5 Spare Part Information Illustrated Parts Catalog Spare Part Number 372420-001...
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Illustrated Parts Catalog Spare Part Information (Continued) Description Power supply, 90 watt, slim line profile Power cords For use in: Australia and New Zealand Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden Brazil Canada, French Canada, Latin America, Taiwan, Thailand, and the United States Denmark Hong Kong and the United Kingdom...
Spare Part Information (Continued) Description Screw Kit (includes the following screws; refer to Appendix C, “Screw Listing,” specifications and usage) ■ Hex socket HM5.0×12.0 screw lock ■ Phillips PM3.0×5.0 screw ■ Phillips PM3.0×4.0 screw ■ Phillips PM2.5×13.0 spring-loaded screw ■ Phillips PM2.0×10.0 spring-loaded screw ■...
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Illustrated Parts Catalog Sequential Part Number Listing (Continued) Spare Part Number Description 246959-061 Power cord for use in Italy 246959-081 Power cord for use in Denmark 246959-201 Power cord for use in Brazil 246959-291 Power cord for use in Japan 246959-AD1 Power cord for use in Korea 246959-AG1...
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Sequential Part Number Listing (Continued) Spare Part Number Description 373033-002 802.11a/b/g combination WLAN Mini PCI communications module for use internationally 373033-291 802.11a/b/g combination WLAN Mini PCI communications module for use in Japan 373119-001 256-MB memory module (DDR2, PC2-4200, CL3, 533 MHz) 373120-001 512-MB memory module (DDR2, PC2-4200, CL3, 533 MHz) 373121-001...
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Illustrated Parts Catalog Sequential Part Number Listing (Continued) Spare Part Number Description 378203-051 Keyboard, with pointing stick for use in France 378203-061 Keyboard, with pointing stick for use in Italy 378203-071 Keyboard, with pointing stick for use in Spain 378203-081 Keyboard, with pointing stick for use in Denmark 378203-091 Keyboard, with pointing stick for use in Norway...
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Sequential Part Number Listing (Continued) Spare Part Number Description 378203-AD1 Keyboard, with pointing stick for use in Korea 378203-BA1 Keyboard, with pointing stick for use in Slovenia 378203-BB1 Keyboard, with pointing stick for use in Israel 378203-DD1 Keyboard, with pointing stick for use in Iceland 378220-001 Intel Pentium M 1.60-GHz processor, includes thermal paste 378221-001...
382678-001 Top cover for use only with HP Compaq nc8230 and nc8220 models (includes speakers) 382679-001 Top cover for use only with HP Compaq nw8240 models (includes speakers) 382680-001 Switch cover for use only with HP Compaq nw8240 and nc8230 models (include LED board and LED board cable)
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382692-001 Miscellaneous Screw Kit 382693-001 Push button module 384132-001 Base enclosure for use only with HP Compaq nw8240 models 384133-001 Switch cover for use only with HP Compaq nc8220 models (include LED board and LED board cable) 385548-001 Keyboard, without pointing stick for use in the United States...
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Illustrated Parts Catalog Sequential Part Number Listing (Continued) Spare Part Number Description 385548-201 Keyboard, without pointing stick for use in Brazil 385548-211 Keyboard, without pointing stick for use in Hungary 385548-221 Keyboard, without pointing stick for use in Czech Republic 385548-231 Keyboard, without pointing stick for use in Slovakia 385548-251...
Removal and Replacement This chapter provides essential information for proper and safe removal and replacement service. 5.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ Torx T8 screwdriver ■...
Removal and Replacement Preliminaries 5.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
5.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the computer.
Removal and Replacement Preliminaries 5.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
5.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging. ■...
Removal and Replacement Preliminaries 5.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
5.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Removal and Replacement Preliminaries Table 5-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Typical Electrostatic Voltage Levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box...
Removal and Replacement This chapter provides removal and replacement procedures. There are as many as 78 screws and screw locks, in 15 different sizes and types, that may have to be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.
Removal and Replacement Procedures 6.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 6–2 Maintenance and Service Guide...
6.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description Preparing the Computer for Disassembly Battery pack Hard Drive Computer Feet MultiBay II Device External Memory Module Bluetooth Board Keyboard 6.10...
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Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description 6.13 Heat Sink 6.14 Processor 6.15 TPM Security Module 6.16 Internal Memory Module 6.17 TouchPad 6.18 Mini PCI Communications Module Å To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device authorized for use in your computer by the governmental agency that regulates wireless devices in your country.
6.3 Preparing the Computer for Disassembly Before you begin any removal or installation procedures: 1. Shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system. 2.
Removal and Replacement Procedures 4. Remove the battery pack by following these steps: a. Turn the computer upside down with the rear panel toward you. b. Slide and release the battery pack lock latch 1 to the right. (The battery pack partially disengages from the computer.) c.
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1. Prepare the computer for disassembly 2. Loosen the two PM2.0×4.0 screws 1 that secure the hard drive cover to the computer. 3. Lift the left side of the hard drive cover 2 and swing it to the right. 4. Remove the hard drive cover. ✎...
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Removal and Replacement Procedures 5. Loosen the PM2.5×13.0 spring-loaded hard drive retention screw 1. 6. Grasp the mylar tab 2 on the left side of the hard drive and slide the hard drive to the right 3 to disconnect it from the system board.
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8. Remove the following: 1 Two PM3.0×5.0 screws 2 Two PM3.0×4.0 screws 3 Two PM1.5×4.0 screws 9. Lift the frame 4 straight up to remove if from the hard drive. 10. Remove the hard drive connector 5 from the hard drive. Removing the Hard Drive Frame and Connector Reverse the above procedure to reassemble and install the hard drive.
Removal and Replacement Procedures 6.5 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number 382691-001. Replacing the Computer Feet 6–10 Maintenance and Service Guide...
6.6 MultiBay II Device MultiBay II Device Spare Part Number Information DVD-ROM drive DVD+RW/R and CD-RW Combo Drive DVD/CD-RW Combo Drive 1. Prepare the computer for disassembly 2. Position the computer with the left side toward you. 3. If it is installed, remove the T8M2.0×4.0 screw 1 that secures the MultiBay II device to the computer.
Removal and Replacement Procedures 6.7 External Memory Module Memory Module Spare Part Number Information DDR2, PC2-4200, CL3, 533 MHz 1024 MB 512 MB 256 MB DDR2, PC2-3200, CL3, 400 MHz 1024 MB 512 MB 256 MB 1. Prepare the computer for disassembly (refer to 2.
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3. Loosen the PM2.0×4.0 screw 1 that secures the memory module compartment cover to the computer. 4. Lift the right side of the cover 2 up and swing it to the left. 5. Remove the memory module compartment cover. ✎ The memory module compartment cover is included in the Miscellaneous Plastics Kit, spare part number 382691-001.
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Removal and Replacement Procedures 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the module opposite the socket rises away from the computer.) 7. Slide the module 2 away from the socket at an angle. 8.
6.8 Bluetooth Board Bluetooth Board Spare Part Number Information Broadcomm Bluetooth wireless board (includes Bluetooth board cable) 1. Prepare the computer for disassembly (refer to 2. Position the computer with the right side toward you. 3. Loosen the PM1.5×3.0 screw 1 that secures the Bluetooth cover to the computer.
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Removal and Replacement Procedures 6. Remove the two PM1.5×3.0 screws 1 that secure the Bluetooth board to the Bluetooth cover. 7. Remove the Bluetooth board 2 from the cover. Removing the Bluetooth Board Cover Reverse the above procedure to install a Bluetooth board. 6–16 Maintenance and Service Guide...
6.9 Keyboard Keyboard Spare Part Number Information With pointing stick Belgium Brazil Czech Republic Denmark France French Canada Germany Greece Hungary Iceland International Israel Italy Japan Korea Maintenance and Service Guide Removal and Replacement Procedures 378203-181 Latin America 378203-201 Norway 378203-221 Portugal 378203-081...
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Removal and Replacement Procedures Keyboard Spare Part Number Information (Continued) Without pointing stick Belgium Brazil Czech Republic Denmark France French Canada Germany Greece Hungary Iceland International Israel Italy Japan Korea 1. Prepare the computer for disassembly 2. Position the computer with the front panel toward you. 6–18 385548-181 Latin America...
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Removal and Replacement Procedures 3. Remove the two T8M2.0×9.5 screws that secure the keyboard to the computer. Removing the Keyboard Screws Maintenance and Service Guide 6–19...
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Removal and Replacement Procedures 4. Turn the computer display-side up with the front panel toward you. 5. Open the computer as far as possible. 6. Slide the four keyboard retention tabs 1 toward you. The tabs are located between the keys, between the keys.
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8. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. ✎ Step 9 applies to models with keyboards with pointing sticks. 9. Release the ZIF connector 3 to which the pointing stick cable is connected and disconnect the pointing stick cable 4 from the system board.
Removal and Replacement Procedures 6.10 Switch Cover Switch Cover Spare Part Number Information For use only with HP Compaq nw8240 and nc8230 models For use only with HP Compaq nc8220 models ✎ Both switch cover spare part kits include the LED board and LED board cable.
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5. Turn the computer display-side up with the front panel toward you. 6. Open the computer as far as possible. 7. Use a flat-blade screwdriver to lift up the left and right hinge cover sections of the switch cover 1 to detach it from the computer.
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Removal and Replacement Procedures 9. Disconnect the LED board cable 1 from the system board. 10. Remove the switch cover 2. Removing the Switch Cover 6–24 Maintenance and Service Guide...
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✎ If necessary, perform the following steps to remove the LED board from the switch cover. 11. Turn the switch cover upside down. 12. Remove the six PM1.5×3.0 screws 1 that secure the LED board to the switch cover. 13. Remove the LED board 2. Removing the LED Board Reverse the above procedure to install the switch cover and LED board.
Removal and Replacement Procedures 6.11 RTC Battery ✎ The RTC battery is included in the Miscellaneous Plastics Kit, spare part number 382691-001. 1. Prepare the computer for disassembly 2. Release the keyboard 3. Disconnect the RTC battery cable 1 from the system board. 4.
Removal and Replacement Procedures 6.12 Thermal Plate Thermal Plate Spare Part Number Information Thermal plate (includes fan and thermal paste) 382674-001 1. Prepare the computer for disassembly (Section 6.3). 2. Release the keyboard (Section 6.9). Maintenance and Service Guide 6–27...
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Removal and Replacement Procedures 3. Disconnect the fan cable 1 from the system board. ✎ The following screws should be loosened and removed, then installed, in the 1, 2, 3, 4, 5, 6, 7, 8 sequence stamped on the thermal plate. 4.
Removal and Replacement Procedures 6.13 Heat Sink Heat Sink Spare Part Number Information Heat sink (includes thermal paste) 379799-001 1. Prepare the computer for disassembly (Section 6.3). 2. Release the keyboard (Section 6.9). 3. Remove the thermal plate (Section 6.12). Maintenance and Service Guide 6–29...
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Removal and Replacement Procedures ✎ The following screws should be loosened and installed in the 1, 2, 3, 4 sequence stamped on the heat sink. 4. Loosen the four PM2.0×8.0 shoulder screws 1 that secure the heat sink to the computer. ✎...
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Removal and Replacement Procedures ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed. Thermal paste is included with all heat sink and processor spare part kits. Replacing the Thermal Paste Reverse the above procedure to install the heat sink.
Removal and Replacement Procedures 6.14 Processor Processor Spare Part Number Information Intel Pentium M 770 (2.13-GHz) Intel Pentium M 760 (2.00-GHz) Intel Pentium M 750 (1.86-GHz) Intel Pentium M 740 (1.73-GHz) Intel Pentium M 730 (1.60-GHz) 1. Prepare the computer for disassembly 2.
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5. Use a flat-blade screwdriver to turn the processor locking screw 1 one-quarter turn counterclockwise until you hear a click. 6. Lift the processor 2 straight up and remove it . ✎ The gold triangle 3 on the processor should be aligned in the rear right corner when you install the processor.
Removal and Replacement Procedures 6.15 TPM Security Module TPM Security Module Spare Part Number Information TPM security module 1. Prepare the computer for disassembly 2. Release the keyboard 3. Remove the PM1.5×3.0 screw 1 that secures the TPM security module to the computer. 4.
6.16 Internal Memory Module Memory Module Spare Part Number Information 1024 MB 512 MB 256 MB 1. Prepare the computer for disassembly 2. Release the keyboard 3. Remove the thermal plate Maintenance and Service Guide Removal and Replacement Procedures (Section (Section 6.9).
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Removal and Replacement Procedures 4. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module board. (The side of the module opposite the socket rises away from the computer.) 5. Slide the module away from the socket at an angle 2. 6.
6.17 TouchPad TouchPad Spare Part Number Information For use only with HP Compaq nw8240 models For use only with HP Compaq nc8230 and nc8220 models 1. Prepare the computer for disassembly 2. Remove the keyboard 3. Turn the computer upside down with the front toward you.
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Removal and Replacement Procedures 5. Turn the computer display-side up with the front toward you. 6. Open the computer as far as possible. 7. Lift up on the front edge of the TouchPad 1 until it disengages from the computer. 8.
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Removal and Replacement Procedures 9. Disconnect the TouchPad cable 1 from the system board. 10. Remove the TouchPad 2. Removing the TouchPad Reverse the above procedure to install the TouchPad. Maintenance and Service Guide 6–39...
Removal and Replacement Procedures 6.18 Mini PCI Communications Module Mini PCI Communications Module Spare Part Number Information 802.11b/g Mini PCI modem, for use in most of the world 802.11b/g Mini PCI modem, for use in the rest of the world 802.11b/g combination wireless local access network (WLAN) module, for use internationally 802.11b/g combination WLAN module, for use in Japan...
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✎ Make note of which antenna cable is attached to which antenna clip on the Mini PCI communications module before disconnecting the cables. 4. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications module. 5. Spread the two retaining tabs 2 on each side of the Mini PCI socket to release the Mini PCI communications module.
Removal and Replacement Procedures 6.19 Display Assembly Display Assembly Spare Part Number Information 15.4-inch, SWXGA, TFT 15.4-inch, WXGA, TFT 15.4-inch, UXGA, TFT 1. Prepare the computer for disassembly and remove the following components: a. Keyboard b. Switch cover c. TouchPad 6–42 (Section 6.9)
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✎ Make note of which antenna cable is attached to which antenna clip on the Mini PCI communications module before disconnecting the cables. 2. Disconnect the wireless antenna cables 1 from the Mini PCI communications module. 3. Remove the wireless antenna cables from the top cover clips 2 and 3 through which they are routed.
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Removal and Replacement Procedures 5. Remove the two T8M2.0×9.5 screws 1 and the two PM2.0×2.0 screws 2 that secure the display assembly to the computer. Removing the Display Screws 6–44 Maintenance and Service Guide...
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6. Position the computer with the rear panel toward you. 7. Remove the four T8M2.0×9.5 screws 1 that secure the display assembly to the computer. 8. Lift the display assembly 2 straight up to remove it. Removing the Display Reverse the above procedure to install the display assembly. Maintenance and Service Guide Removal and Replacement Procedures 6–45...
6.20 Top Cover Top Cover Spare Part Number Information For use only with HP Compaq nw8240 models For use only with HP Compaq nc8230 and nc8220 models 1. Prepare the computer for disassembly and remove the following components: a. Hard drive b.
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Removal and Replacement Procedures 3. Remove the two rubber screw covers 1 and the eleven T8M2.0×9.5 screws 2 that secure the top cover to the computer. Removing the Top Cover Screws, Part 1 Maintenance and Service Guide 6–47...
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Removal and Replacement Procedures 4. Turn the computer right-side up with the front panel toward you. 5. Disconnect the speaker cable 1 from the system board. 6. Remove the five T8M2.0×4.0 screws 2 that secure the top cover to the computer. Removing the Top Cover Screws, Part 2 6–48 Maintenance and Service Guide...
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7. Lift the front edge of the top cover 1 until it disengages from the base enclosure. 8. Lift the top cover 2 straight up and remove it. Removing the Top Cover Reverse the above procedure to install the top cover. Maintenance and Service Guide Removal and Replacement Procedures 6–49...
Removal and Replacement Procedures 6.21 Modem Board Modem Board Spare Part Number Information Modem board (high-speed 56K) 1. Prepare the computer for disassembly and remove the following components: a. Hard drive b. Keyboard c. Switch cover d. TouchPad e. Display assembly f.
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2. Remove the two T8M2.0×4.0 screws 1 that secure the modem board to the system board. 3. Lift the right side of the modem board 2 to disconnect it from the system board. 4. Disconnect the modem cable 3 from the modem board. 5.
Removal and Replacement Procedures 6.22 System Board System Board Spare Part Number Information With 128-MB video memory, for use only with HP Compaq nw8240 models With 128-MB video memory, for use only with HP Compaq nc8230 and nc8220 models With 64-MB video memory, for use only with HP Compaq nc8230 and nc8220 models ✎...
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1. Prepare the computer for disassembly remove the following components: a. Hard drive b. MultiBay II device c. Bluetooth board d. Keyboard e. Switch cover f. Thermal plate g. Heat sink h. TouchPad i. Display assembly j. Top cover Maintenance and Service Guide Removal and Replacement Procedures (Section 6.4)
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Removal and Replacement Procedures 2. Disconnect the RTC battery cable from the system board (Section 3. Position the computer with the front panel toward you. 4. Disconnect the audio board cables 1 and 2 from the audio board. Disconnecting the Audio Board Cables 6–54 6.11).
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5. Position the computer with the rear panel toward you. 6. Remove the following: 1 Two HM5.0×10.0 screw locks on each side of the external monitor connector 2 Seven T8M2.0×6.0 screws Removing the System Board Screws and Screw Locks Maintenance and Service Guide Removal and Replacement Procedures 6–55...
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Removal and Replacement Procedures 7. Flex the left side of the base enclosure 1 until the serial connector 2 is clear of the base enclosure. 8. Lift the left side of the system board 3 until it rests at an angle. Releasing the System Board, Part 1 6–56 Maintenance and Service Guide...
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Removal and Replacement Procedures 9. Flex the right side of the base enclosure 1 until the USB 2, 1394 3, S-Video 4, and RJ-45 connectors 5 are clear of the base enclosure. 10. Lift the right side of the system board 6 until it rests at an angle.
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Removal and Replacement Procedures 11. Lift the system board straight up and remove it. Removing the System Board Reverse the above procedure to install the system board. 6–58 Maintenance and Service Guide...
6.23 System Board Frame System Board Frame Spare Part Number Information System board frame (includes RJ-11 modem cable) 1. Prepare the computer for disassembly remove the following components: a. Hard drive b. MultiBay II device c. Bluetooth board d. Switch cover e.
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Removal and Replacement Procedures 2. Disconnect the following cables from the system board: 1 Audio connector board cable 2 USB connector board cable 3 Serial connector board cable 4 Modem cable 3. Remove the two T8M2.0×4.0 screws 5 that secure the system board to the system board frame.
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4. Lift the rear edge of the system board 1 until it rests at an angle. 5. Slide the system board 2 back until the front-right section of the system board 3 is clear of the screw boss 4 on the system board frame.
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Removal and Replacement Procedures 7. If necessary, remove the RJ-11 connector module and cable 1 from the clips 2 in the system board frame. Removing the RJ-11 Connector Module and Cable Reverse the above procedures to install the system board frame. 6–62 Maintenance and Service Guide...
6.24 Push Button Module Push Button Module Spare Part Number Information Push button module 1. Prepare the computer for disassembly remove the following components: a. Hard drive b. MultiBay II device c. Bluetooth board d. Switch cover e. Keyboard f. Thermal plate g.
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Removal and Replacement Procedures 2. Remove the PM2.0×6.0 screw 1 that secures the push button module to the base enclosure. 3. Remove the push button module 2. Removing the Push Button Module Reverse the above procedures to install the push button module. 6–64 Maintenance and Service Guide...
6.25 Serial Connector Module Serial Connector Module Spare Part Number Information Serial connector module 1. Prepare the computer for disassembly and remove the following components: a. Hard drive b. MultiBay II device c. Bluetooth board d. Switch cover e. Keyboard f.
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Removal and Replacement Procedures 2. Remove the two HM5.0×10.0 screw locks 1 that secure the serial connector module to the system board frame. 3. Remove the serial connector module 2 from the system board frame. Removing the Serial Connector Module and Cable Reverse the above procedure to install the serial connector module.
6.26 Audio Board Audio Board Spare Part Number Information Audio board (includes audio board cable) 1. Prepare the computer for disassembly and remove the following components: a. Hard drive b. MultiBay II device c. Bluetooth board d. Switch cover e. Keyboard f.
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Removal and Replacement Procedures 2. Remove the two T8M2.0×4.0 screws 1 that secure the audio board to the base enclosure. 3. Lift the left side of the audio board 2 to disengage it from the base enclosure. Removing the Audio Board Reverse the above procedure to install the audio board.
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This chapter provides physical and performance specifications. Dimensions Height Width Depth (front to back) Weight Full-featured model with optical drive and 8-cell battery pack Defeatured model with 8-cell battery pack Input Power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating...
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Specifications Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating Nonoperating Random Vibration Operating Nonoperating ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 7–2 Table 7-1 Computer (Continued)
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15.4-inch, WSXGA, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Maintenance and Service Guide Table 7-2 20.7 cm 33.1 cm 39.1 cm Up to 16.8 million 200:1 180 nits typical 0.197 ×...
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Specifications 15.4-inch, WXGA, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 7–4 Table 7-3 20.7 cm 33.1 cm 39.1 cm Up to 16.8 million 200:1 180 nits typical 0.259 ×...
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15.4-inch, UXGA, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Maintenance and Service Guide Table 7-4 20.7 cm 33.1 cm 39.1 cm Up to 16.8 million 200:1 180 nits typical 0.279 ×...
Specifications Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security ✎ Certain restrictions and exclusions apply. Consult Customer Care for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. †...
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Seek times (typical read, including setting) Single track Average Maximum † Logical blocks Disk rotational speed Operating temperature ✎ Certain restrictions and exclusions apply. Consult Customer Care for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.
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Specifications Primary 8-cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating Nonoperating 7–8 Table 7-6 2.00 cm 9.40 cm 13.40 cm 0.34 kg 11.1 V 4.4 Ah 48 Wh 5°C to 45°C 0°C to 60°C Maintenance and Service Guide 0.79 in...
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Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide...
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Specifications Applicable disc Center hole diameter Disc diameter Standard disc Mini disc 7–10 Table 7-8 DVD/CD-RW Combo Drive Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW...
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DVD/CD-RW Combo Drive (Continued) Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 7-8 1.2 mm (0.047 in) 0.74 µm...
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Specifications DVD+RW/R and CD-RW Combo Drive Applicable disc Center hole diameter Disc diameter Standard disc Mini disc 7–12 Table 7-9 Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW...
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DVD+RW/R and CD-RW Combo Drive (Continued) Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (16X) CD-RW (8X) CD-ROM (24X) DVD (8X) DVD-R (4X) DVD-RW (2X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 7-9...
Specifications Hardware DMA DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. 7–14 Table 7-10 System DMA System Function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for PC Card Not assigned Not assigned...
Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* Maintenance and Service Guide Table 7-11 System Interrupts System Function System timer Standard 101-/102-Key or Microsoft Natural Keyboard Cascaded Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD COM1 Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP Diskette drive...
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Specifications System Interrupts (Continued) Hardware IRQ IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. 7–16 Table 7-11 System Function...
Connector Pin Assignments Signal Audio out, left channel Audio out, right channel Maintenance and Service Guide Table A-1 Audio-Out (Headphone) Signal Ground A–1...
Connector Pin Assignments Signal Audio signal in Audio signal in Signal +5 VDC Data – A–2 Table A-2 Audio-In (Microphone) Table A-3 Universal Serial Bus Signal Ground Signal Data + Ground Maintenance and Service Guide...
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Signal Carrier detect Receive data Transmit data Data terminal ready Ground Maintenance and Service Guide Connector Pin Assignments Table A-4 Serial Signal Data set ready Ready to send Clear to send Ring indicator A–3...
Connector Pin Assignments Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog A–4 Table A-5 External Monitor Signal +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Maintenance and Service Guide...
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Signal Transmit + Transmit – Receive + Unused Maintenance and Service Guide Table A-6 RJ-45 (Network) Signal Unused Receive – Unused Unused Connector Pin Assignments A–5...
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Connector Pin Assignments Signal Unused Ring A–6 Table A-7 RJ-11 (Modem) Signal Unused Unused Unused Maintenance and Service Guide...
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Signal S-VHS color (C) signal Composite video signal S-VHS intensity (Y) signal S-VHS color ground Maintenance and Service Guide Connector Pin Assignments Table A-8 S-Video-Out Signal TV-CD S-VHS intensity ground Composite video ground A–7...
Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased.
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
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Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
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Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Korea The Netherlands Norway People’s Republic of China Sweden Switzerland Taiwan United Kingdom United States ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Screw Listing This appendix provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this appendix are available in the Screw Kit, spare part number 382692-001. Maintenance and Service Guide C–1...
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Screw Listing Where used: Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C clips; documented in One screw that secures the memory module compartment cover to the computer (screw is captured on the cover by C clips; documented in Section 6.7) Phillips PM2.0×4.0 Screw Locations...
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Phillips PM2.5×13.0 Spring-Loaded Hard Drive Where used: One screw that secures the hard drive to the computer (screw is captured on the hard drive frame by a C clip; documented in Phillips PM2.5×13.0 Screw Location Maintenance and Service Guide Table C-2 Retention Screw Color Qty.
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Screw Listing Where used: Two screws that secure the hard drive frame to the hard drive (documented Section 6.4) Where used: Two screws that secure the hard drive frame to the hard drive (documented Section 6.4) Phillips PM3.0×5.0 and PM3.0×4.0 Screw Locations C–4 Table C-3 Phillips PM3.0×5.0 Screw...
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Where used: 2 screws that secure the hard drive frame to the hard drive (documented in Section 6.4) Phillips PM1.5×4.0 Screw Locations Maintenance and Service Guide Table C-5 Phillips PM1.5×4.0 Screw Color Qty. Black Screw Listing Length Thread 4.0 mm 1.5 mm Head Width...
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Screw Listing Where used: One screw that secures the MultiBay II device to the computer (documented in Section 6.6) Torx T8M2.0×4.0 Screw Location C–6 Table C-6 Torx T8M2.0×4.0 Screw Color Qty. Length Black 4.0 mm Thread 2.0 mm Maintenance and Service Guide Head Width 4.5 mm...
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Torx T8M2.0×4.0 Screw (Continued) Where used: 5 screws that secure the top cover to the computer (documented in Section 6.20) Torx T8M2.0×4.0 Screw Locations Maintenance and Service Guide Table C-6 Color Qty. Length Black 4.0 mm Screw Listing Head Thread Width 2.0 mm 4.5 mm...
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Screw Listing Torx T8M2.0×4.0 Screw (Continued) Where used: Two screws that secure the modem board to the computer (documented in Section 6.21) Two screws that secure the system board to the computer (documented in Section 6.22) Torx T8M2.0×4.0 Screw Locations C–8 Table C-6 Color...
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Torx T8M2.0×4.0 Screw (Continued) Where used: 2 screws that secure the audio board to the computer (documented in Section 6.26) Torx T8M2.0×4.0 Screw Locations Maintenance and Service Guide Table C-6 Color Qty. Length Black 4.0 mm Screw Listing Head Thread Width 2.0 mm 4.5 mm...
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Screw Listing Torx T8M2.0×4.0 Screw (Continued) Where used: 4 screws that secure the thermal plate to the computer (documented in Section 6.12) Torx T8M2.0×4.0 Screw Locations C–10 Table C-6 Color Qty. Length Black 4.0 mm Maintenance and Service Guide Head Thread Width 2.0 mm...
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Where used: One black screw that secures the Bluetooth cover to the computer (screw is captured on the cover by a C clip; documented in Where used: Two silver screws that secure the Bluetooth board to the Bluetooth cover (documented in Section Phillips PM1.5×3.0 Screw Locations Maintenance and Service Guide...
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Screw Listing Phillips PM1.5×3.0 Screw (Continued) Where used: 6 screws that secure the LED board to the switch cover (documented in Section 6.10) Phillips PM1.5×3.0 Screw Locations C–12 Table C-7 Color Qty. Length Silver 3.0 mm Maintenance and Service Guide Head Thread Width...
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Phillips PM1.5×3.0 Screw (Continued) Where used: One screw that secures the TPM security module to the computer (documented Section 6.15) Phillips PM1.5×3.0 Screw Location Maintenance and Service Guide Table C-7 Color Qty. Length Silver 3.0 mm Screw Listing Head Thread Width 1.5 mm 4.0 mm...
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Screw Listing Where used: Two screws that secure the keyboard to the computer (documented in Section 6.9) One screw that secures the TouchPad to the computer (documented in Section 6.17) Four screws that secure the display assembly to the computer (documented Section 6.19) Torx T8M2.0×9.5 Screw Locations...
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Torx T8M2.0×9.5 Screw (Continued) Where used: 11 screws that secure the top cover to the computer (documented in Section 6.20) Torx T8M2.0×9.5 Screw Locations Maintenance and Service Guide Table C-8 Color Qty. Length Black 9.5 mm Screw Listing Head Thread Width 2.0 mm 5.0 mm...
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Screw Listing Torx T8M2.0×9.5 Screw (Continued) Where used: 2 screws that secure the display assembly to the computer (documented in Section 6.19) Torx T8M2.0×9.5 Screw Locations C–16 Table C-8 Color Qty. Length Black 9.5 mm Maintenance and Service Guide Head Thread Width 2.0 mm...
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Where used: 3 screws that secure the switch cover to the computer (documented in Section 6.10) Phillips PM2.0×2.0 Screw Locations Maintenance and Service Guide Table C-9 Phillips PM2.0×2.0 Screw Color Qty. Black Screw Listing Length Thread 2.0 mm 2.0 mm Head Width 7.0 mm...
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Screw Listing Phillips PM2.0×2.0 Screw (Continued) Where used: 2 screws that secure the display assembly to the computer (documented in Section 6.19) Phillips PM2.0×2.0 Screw Locations C–18 Table C-9 Color Qty. Length Black 2.0 mm Maintenance and Service Guide Head Thread Width 2.0 mm...
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Phillips PM2.0×10.0 Spring-Loaded Screw Where used: 4 screws that secure the thermal plate to the computer (documented in Section 6.12) Phillips PM2.0×10.0 Spring-Loaded Screw Locations Maintenance and Service Guide Table C-10 Color Qty. Length Silver 10.0 mm Screw Listing Head Thread Width 2.0 mm...
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Screw Listing Phillips PM2.0x8.0 Shoulder Screw Where used: 4 screws that secure the heat sink to the computer (screws are captured on the heat sink by C clips; documented in Phillips PM2.0x8.0 Shoulder Screw Locations C–20 Table C-11 Color Qty. Length Silver 8.0 mm...
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Hex Socket HM2.5×10.0 Screw Lock Where used: Two screw locks that secure the system board to the computer (documented Section 6.22) Two screw locks that secure the serial connector module to the computer (documented in Section Hex Socket HM2.5×10.0 Screw Lock Locations Maintenance and Service Guide Table C-12 Color...
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Screw Listing Where used: 7 screws that secure the system board to the computer (documented in Section 6.22) Torx T8M2.0×6.0 Screw Locations C–22 Table C-13 Torx T8M2.0×6.0 Screw Color Qty. Length Black 6.0 mm Thread 2.0 mm Maintenance and Service Guide Head Width 4.5 mm...
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Where used: One screw that secures the push button module to the base enclosure (documented in Section Phillips PM2.0×6.0 Screw Location Maintenance and Service Guide Table C-14 Phillips PM2.0×6.0 Screw Color Qty. Silver 6.24) Screw Listing Length Thread 6.0 mm 2.0 mm Head Width...
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✎ Materials Disposal This HP product contains mercury in the backlight of the display assembly and may require special handling at end of life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact...
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Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2. ✎ Disassembly procedures differ from one display assembly to another.
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Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide D–3...
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Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. Removing the Display Bezel D–4 Maintenance and Service Guide...
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Display Component Recycling 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2. Removing the Display Inverter Maintenance and Service Guide D–5...
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Display Component Recycling 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. Removing the Display Panel Assembly D–6 Maintenance and Service Guide...
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Display Component Recycling 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. Removing the Display Panel Frame Screws Maintenance and Service Guide D–7...
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Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. Removing the Display Frame D–8 Maintenance and Service Guide...
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11. Remove the screws 1 that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover. Removing the Backlight Cover Maintenance and Service Guide Display Component Recycling D–9...
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Display Component Recycling 14. Turn the display panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the display panel. Releasing the Backlight Cables D–10 Maintenance and Service Guide...
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Display Component Recycling 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. Removing the Backlight Frame Maintenance and Service Guide D–11...
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Display Component Recycling Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame. Removing the Backlight D–12 Maintenance and Service Guide...
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19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Remove the tape 4 that secures the LCD panel to the display rear panel.
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Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the display backlight and LCD panel. D–14 Maintenance and Service Guide...
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1394 port 1–9 Adjustable Notebook Stand, spare part number 4–17 4–20 Advanced Docking Station, HP, spare part number 4–17 4–21 Altiris Local Recovery 3–7 Application and Driver Recovery disc 3–6 applications, reinstalling or repairing 3–10 arrow keys 1–13 audio board removal 6–67...
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6–42 specifications 7–3 display lid switch 1–14 display release button 1–7 docking connector 1–19 docking device, troubleshooting 2–16 Docking Station, HP, spare part number 4–17 downloading software 3–3 drivers, reinstalling or repairing 3–14 drives, preventing damage 5–3 DVD+RW/R and CD-RW Combo Drive OS loading problems 2–22...
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spare part number 4–13 4–16 4–21 specifications 7–12 DVD/CD-RW Combo Drive OS loading problems 2–22 precautions 5–3 removal 6–11 spare part number 4–13 4–16 4–21 specifications 7–10 DVD-ROM drive OS loading problems 2–22 precautions 5–3 removal 6–11 spare part number 4–13 4–16 4–21 specifications 7–9...
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4–5 4–23 6–29 HP Advanced Docking Station, spare part number 4–17 4–21 HP Docking Station, spare part number 4–17 HP Web site 3–3 I/O address specifications 7–17 Info Center button 1–15 infrared port 1–7 interrupt specifications 7–15 keyboard removal 6–17...
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Miscellaneous Screw Kit, spare part number 4–25 model, identifying computer 3–2 modem board removal 6–50 spare part number 4–9 4–20 6–50 modem cable illustrated 4–15 removal 6–62 modem jack location 1–8 pin assignments A–6 modem, troubleshooting 2–28 monitor port location 1–11 pin assignments A–4 MultiBay II 1–10 MultiBay II device...
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Index power supply, spare part number 4–18 power, troubleshooting 2–10 presentation mode button 1–15 processor removal 6–32 spare part numbers 4–5 4–23 6–32 product name and number, computer 3–2 push button module removal 6–63 spare part number 4–13 4–25 6–63 rear components 1–8 reinstalling or repairing software 3–10...
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Index troubleshooting audio 2–23 docking device 2–16 flowcharts 2–7 keyboard 2–26 modem 2–28 network 2–28 nonfunctioning device 2–16 2–25 OS loading 2–17 overview 2–1 pointing device 2–27 power 2–10 video 2–14 Universal Serial Bus (USB) board cable, illustrated 4–15 Universal Serial Bus (USB) diskette drive, spare part number 4–17 Universal Serial Bus (USB)