Samsung RF28T5021 User Manual
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Samsung RF28T5021 User Manual

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Refrigerator
User manual
RF28T5001/RF28T5021/RF28T5101/RF28T5A01
Free Standing Appliance
Untitled-3 1
2020-06-10
2:57:01

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Summary of Contents for Samsung RF28T5021

  • Page 1 Refrigerator User manual RF28T5001/RF28T5021/RF28T5101/RF28T5A01 Free Standing Appliance Untitled-3 1 2020-06-10 2:57:01...

  • Page 2: Table Of Contents

    Cleaning Replacement Troubleshooting General Do you hear abnormal sounds from the refrigerator? LIMITED WARRANTY (U.S.A.) SAMSUNG REFRIGERATOR Warranty Information (CANADA) If your refrigerator needs service Limited Warranty for Original Purchaser Obligation to the Original Owner Exclusions of the Warranty English...

  • Page 3: Safety Information

    • Because the following instructions cover various models, the characteristics of your refrigerator may differ slightly from the refrigerator described in this manual. • If you have any question, contact us at 1-800-SAMSUNG or find help and information online at www.samsung.com.

  • Page 4: Important Safety Symbols And Precautions

    Safety information Important safety symbols and precautions: Please follow all safety instructions in this manual. This manual uses the following safety symbols. WARNING Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death. CAUTION Hazards or unsafe practices that may result in severe personal injury and/or property damage.
  • Page 5 • If you use two products side by side, for safety reason, be sure to use certified products in explosive gas atmospheres. • Never start up an appliance showing any signs of damage. If in doubt, consult your dealer. • If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

  • Page 6: Severe Warning Signs For Transportation And Site

    Safety information Severe warning signs for transportation and site WARNING • When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged. - Refrigerant leaking from the pipe work could ignite or cause an eye injury. If a leak is detected, avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes.
  • Page 7 - Deteriorated insulation on electrical parts may cause an electric shock or fire. • If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact a Samsung Electronics service center. - Otherwise there is a risk of fire.

  • Page 8: Installation Cautions

    Safety information Installation cautions CAUTION • Allow sufficient space around the refrigerator and install it on a flat surface. - Keep the ventilation space in the appliance enclosure or mounting structure clear of obstructions. • After you have installed the refrigerator and turned it on, allow the appliance to stand for 2 hours before loading it with food.
  • Page 9 • Do not place or use electrical appliances inside the refrigerator/freezer, unless they are of a type recommended by the manufacturer. • If you smell smoke, pull out the power plug immediately, and then contact a Samsung Electronics service center.
  • Page 10 - Failing to do so may result in an electric shock, fire, problems with the product, or injury. • If the interior or exterior LED lamp has gone out, contact your nearest Samsung service center. • If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact a Samsung service center.

  • Page 11: Usage Cautions

    • Service Warranty and Modification. - Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modifications. • Do not block the air vents inside the refrigerator.

  • Page 12: Cleaning Cautions

    - Printed letters on the display may come off. • If any foreign substance such as water has entered the appliance, unplug the power plug and contact your nearest Samsung service center. - Failing to do so may result in an electric shock or fire.

  • Page 13: Critical Disposal Warnings

    Critical disposal warnings WARNING • Children trapped inside a refrigerator can hurt themselves or suffocate to death. • Please dispose of the packaging material from this product in an environmentally friendly manner. • Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal.

  • Page 14: Installation

    Installation Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it. WARNING • Use the refrigerator only for its intended purpose as described in this manual. • Any servicing must be performed by a qualified technician. •...
  • Page 15 Type B English Untitled-3 15 2020-06-10 2:57:04...
  • Page 16 Installation Type C English Untitled-3 16 2020-06-10 2:57:04...
  • Page 17 Type D English Untitled-3 17 2020-06-10 2:57:05...
  • Page 18 • Moisture may form at times on the vertical hinged section. • If you close a door forcefully, the other door may open. • If the internal or external LED lamp is out of order, contact a local Samsung service center.

  • Page 19: Step-By-Step Installation

    Step-by-step installation STEP 1 Select a site Select a site that: • Has a solid, level surface without carpeting or flooring that may obstruct ventilation • Is away from direct sunlight • Has adequate room for opening and closing the door •...
  • Page 20 Installation Clearance See the following figures and tables for space requirements for installation. Model RF28* Depth “A” " (836 mm) Width “B” " (908 mm) Height “C” " (1749 mm) Overall Height “D” 70" (1777 mm) Depth “E” " (898 mm) Model RF28* 2"...
  • Page 21 STEP 2 Flooring If the refrigerator cannot pass through the entrance due to its size, see STEP 3 Door removal for entrance. NOTE To prevent floor damage, make sure the front leveling legs are in the upright position. • The surface you install the refrigerator on must support a fully loaded refrigerator.
  • Page 22 Installation STEP 3 Door removal for entrance If the refrigerator cannot pass through the entrance to your home or kitchen due to its size, follow these instructions to remove and then re-install the refrigerator's doors. If you do not need to remove the doors, go to page 29 to continue the installation procedure. WARNING Unplug the power cord of the refrigerator before removing the doors.
  • Page 23 Detach the fridge doors Left door 1. With the doors closed, use a Phillips head screwdriver to remove the screws (x3) in the top cover. 2. Disconnect the wires and the water tube from the left-side door. Do the following sequentially: •...
  • Page 24 Installation 4. Pull the clamp to remove it. NOTE Be careful not to drop the clamp on the floor. 5. Open the door 90 degrees. While holding the door, pull up and remove the top hinge. Be careful not to damage the connector wires when you remove the hinge.
  • Page 25 Right door 1. Gently draw up the clamp. To prevent finger injuries, do not apply a sudden force to the clamp. 2. Pull the clamp to remove it. NOTE Be careful not to drop the clamp on the floor. 3. Open the door 90 degrees. While holding the door, pull up and remove the top hinge.
  • Page 26 Installation 4. Gently pull up the door vertically to remove. Do not apply excessive force to the door. The door may fall, causing physical injury. 5. Lay the door down on a flat surface. To reattach the fridge door After you have moved the refrigerator to its final location, reattach the doors by following the removal instructions in reverse order.
  • Page 27 To detach the freezer drawer 1. Lift up the front of the upper basket and pull to remove. 2. Then, pull up to remove the lower basket from the rail assembly. 3. Press down the hooks to unlock the rail assembly.
  • Page 28 Installation CAUTION • Be careful not to scratch or dent the rail assembly. • Make sure you mount the freezer baskets in the correct position. Otherwise, the door will not open or close properly, which causes frost to build up. •...
  • Page 29 STEP 4 Leveling the refrigerator CAUTION • When installed, the refrigerator must be leveled on a flat, solid floor. Not leveling the refrigerator can cause damage to the refrigerator or physical injury. • Leveling must be performed with the refrigerator empty. Make sure no food items are inside the refrigerator.
  • Page 30 Installation STEP 5 Adjust the door height and the door gap Snap rings The height of a door can be adjusted using the provided snap rings, which come in 4 different sizes (1 mm, 1.5 mm, 2 mm, and 2.5 mm). To adjust the height of a door 1.
  • Page 31 STEP 6 Attach the handles CAUTION The refrigerator handles must be oriented in the correct direction. • The fridge handles must be attached so that the holes on each face each other. • The freezer handle must be attached so that its hole faces downwards.
  • Page 32 Installation 3. Push the handle down. 4. Insert an Allen wrench into the handle hole, and then turn it clockwise to tighten. 5. Repeat Steps 2 through 4 with the second refrigerator door handle. 6. To attach the freezer handle to the refrigerator, first place the left side of the freezer handle onto the left handle screw, and then push it to the left.
  • Page 33 8. Insert an Allen wrench into the handle hole, and then turn it clockwise to tighten. English Untitled-3 33 2020-06-10 2:57:14...
  • Page 34 Installation STEP 7 Connect the water dispenser line (applicable models only) A water dispenser with a filter is one of the helpful features on your new refrigerator. To help promote better health, the water filter removes unwanted particles from your water. However, it does not sterilize or destroy microorganisms.
  • Page 35 Connect the water supply line to the refrigerator There are several items you must purchase to complete this connection. You may find these items sold as a kit at your local hardware store. • " copper tubing Copper Tubing • "...
  • Page 36 Installation CAUTION Do not mount the water filter on any part of the refrigerator. This may damage the refrigerator. 1. Connect the household water line to the assembled compression fitting. - If you are using copper tubing, slip the compression nut (07) (not supplied) and ferrule (not supplied) on the copper tubing (not supplied) as shown.
  • Page 37 STEP 8 Initial settings By completing the following steps, the refrigerator should be fully functioning. 1. Plug the power cord into the wall socket to turn the refrigerator on. 2. Open the door, and check if the interior light lights up. 3.

  • Page 38: Operations

    Operations Main panel Type 1 Type 2 02 08 02 08 01 Fridge / °F  °C 02 Power Cool / AutoFill Pitcher * 03 Freezer / Power Freeze 04 Ice Maker / Filter Reset * 05 Door Alarm 06 Lock 07 Sabbath Mode 08 Cooling Off * applicable models only...
  • Page 39 If this happens, the temperature display blinks until the refrigerator returns to the specified temperature settings. If the blinking continues for an extended time, contact a local Samsung service center for technical assistance.
  • Page 40 Operations If the Lock indicator ( ) is off, press AutoFill Pitcher turn AutoFill Pitcher on. Then, open the left door of the fridge and insert the water tank. Close the door and the water tank starts to fill with water up to the preset level.
  • Page 41 03 Freezer / Power Freeze (3 sec) The Freezer button can be used to set the freezer temperature, or Freezer to activate Power Freeze. Available temperatures are between 5 °F (-15 °C) and -8 °F (-23 °C). Power Freeze speeds up the freezing process at maximum fan speed.
  • Page 42 Operations 04 Ice Maker / Filter Reset (3 sec) Press Ice Maker to turn the ice maker on or off. The ice maker has 2 indicators ( ) to indicate its operating status. • When the ice maker operates, the corresponding indicator ( Ice Maker ) turns on.
  • Page 43 05 Door Alarm If the door is left open for more than 2 minutes, an alarm will sound and the alarm indicator will blink. You can toggle the alarm on and off by pressing Door Alarm. The alarm is enabled by factory default. If the door is left open for 5 minutes, internal lights (in the fridge Door Alarm and freezer) will blink for 10 seconds and then turn on.
  • Page 44 Operations 07 Sabbath Mode The Sabbath mode stays active for 85 hours once it is activated. After that, it will be deactivated automatically. • To activate Sabbath Mode, press and hold Door Alarm and Lock simultaneously for 5 seconds. When the refrigerator is in Sabbath mode, the buttons, the display, and the internal lights do not function.

  • Page 45: Special Features

    Special features Water pitcher (AutoFill Pitcher) (applicable models only) The AutoFill Pitcher function lets you enjoy cold brewed tea in your refrigerator. 01 Lid 02 Sealed mouth 03 Infuser 04 Body To fill the Water pitcher 1. Grasp a handle groove of the sealed mouth, and then pull up to open the lid.
  • Page 46 Operations 5. To drink tea, open the door and detach the water pitcher. Pull it straight out. CAUTION • We recommend consuming fruit infused water within 24 hours. After that, the infused water can spoil over time. • You must clean the water pitcher after you have consumed the infused water. Also clean the water pitcher if you haven't used it for a long time.
  • Page 47 The indicator will then turn off. However, if the indicator continues to blink, there might be a system failure. Contact your local Samsung service center. • The AutoFill Pitcher indicators ) blink if there is a leak.
  • Page 48 Operations Inner dispenser (applicable models only) To dispense chilled water, put a water glass under the dispenser, and then push the dispenser lever. NOTE • The dispenser will stop dispensing if you keep pushing the dispenser lever for about 1 minute.
  • Page 49 CAUTION • If the ice making chime rings repeatedly, contact your waterline installer or a local Samsung service center. • Do not press Test repeatedly after the ice tray is filled with ice or water. Water may overflow or ice may jam.

  • Page 50: Maintenance

    Maintenance Handling and care Fridge shelves The appearance of the shelves differs by model. • To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and slide out. NOTE Do not lift up the shelf fully when removing or reinserting the shelf.
  • Page 51 Door bins • To remove the door bin, hold the front sides of the bin, and then gently lift up to remove. • To reinsert, insert the door bin slightly above its final location making sure that the back of the bin is against the door. Hold the rear of the door bin with both hands, and then press down so that it fits snugly.
  • Page 52 Maintenance Wide Pantry (applicable models only) • To remove, fully open the Wide Pantry. Then, slightly lift the front side and pull straight out. • To reinsert, push the rails to the back of the refrigerator. Then, place the Wide Pantry onto the rails and slide it back until it is in place.
  • Page 53 Upper basket • To remove, fully slide open the freezer drawer. Lift up the front of the upper basket and pull to remove. • To reinsert, align the front wheels of the upper basket with the end of the lower basket.

  • Page 54: Cleaning

    Maintenance Cleaning Interior and exterior WARNING • Do not use benzene, thinner, home/car detergent, or Clorox™ to clean the refrigerator. They may damage the surface of the refrigerator and cause a fire. • Do not spray water onto the refrigerator. This may cause electric shock. Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.

  • Page 55: Replacement

    • Do not use third-party water filters. Use only Samsung-provided or -approved filters. • Unapproved filters may leak and damage the refrigerator, causing electric shock. Samsung is not responsible for any damage that may occur from use of third-party water filters.
  • Page 56 Remove the water filter. For more information or servicing, contact a licensed plumbing professional. Ordering a new filter To purchase a new water filter, contact a local Samsung service center or visit www. samsungparts.com on the web. LED Lamps To replace the lamps of the refrigerator, contact a local Samsung service center.

  • Page 57: Troubleshooting

    Before calling for service, review the symptoms and recommended solutions below. If none of the suggested solutions resolve your problem, please visit our website at www. samsung.com or call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that you will be charged for any service visits in which no defects were found.
  • Page 58 Troubleshooting Odors Symptom Possible causes Solution • Clean the refrigerator and • Spoiled food. remove any spoiled food. Refrigerator has odors. • Make sure strong smelling • Food with strong odors. food is wrapped airtight. Frost Symptom Possible causes Solution Frost around the •...
  • Page 59 Symptom Possible causes Solution • You must wait for 12 hours • Ice maker has just been for the refrigerator to make installed. ice. • Set the freezer temperature • Freezer temperature is too Ice maker does not below 0 °F (-18 °C) or -4 °F high.
  • Page 60 Water does not dispense. • Dispenser panel Lock is • Deactivate dispenser panel activated. Lock. • Use only Samsung-provided • A third-party water filter was or approved filters. installed. • Unapproved filters may leak and damage the refrigerator. • Replace the water filter. After •...

  • Page 61: Do You Hear Abnormal Sounds From The Refrigerator

    Before calling for service, review the information below. If you still have questions about sounds your refrigerator is making, please call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that you will be charged for any service visits related to normal operating sounds in which no defects were found.
  • Page 62 Troubleshooting • During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds. HiSS! • As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds. Bubbling! • As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises.

  • Page 63: Limited Warranty (U.s.a.)

    If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service.
  • Page 64 Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.
  • Page 65 PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

  • Page 66: Warranty Information (Canada)

    Warranty Information (CANADA) If your refrigerator needs service Do not hesitate to call any Samsung Authorized Service Center nearby giving them your name, address and telephone number if your product is not functioning properly. Limited Warranty for Original Purchaser This Samsung product is warranted by Samsung Electronics Canada Inc. (hereafter referred...

  • Page 67: Obligation To The Original Owner

    This warranty is valid only on products purchased and used in Canada. SAMSUNG CUSTOMER CARE CENTER Samsung Electronics Canada Inc. 2050 Derry Road West...
  • Page 68 How-to Videos and Live Shows * Requires reader to be installed on your smartphone Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG Customer Care Center. Country Contact Center Web Site 1-800-SAMSUNG (726-7864) U.S.A...

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