Belkin F5D7050 User Manual page 35

Troubleshooting
The name of your wireless network appears in the AP list.
If the correct network name is listed in the AP list, please follow
the steps below to connect wirelessly:
1.
Click on the correct network name in the AP list.
2.
If the network has security (encryption) enabled, you will need
to enter the network key. For more information regarding
security, please see "Securing your Wi-Fi Network" on page 25
of this User Manual.
3.
Within a few seconds, the tray icon in the lower right-hand
corner of your screen should turn green, indicating a successful
connection to the network.
If you are still unable to access the Internet after connecting to
the wireless network, please contact Belkin Technical Support.
The name of your wireless network DOES NOT appear in the
AP list.
If the correct network name is not listed in the AP list in the Wireless
Utility, please attempt the following troubleshooting steps:
1.
Temporarily move computer, if possible, to five to 10 feet away
from the wireless router (or access point). Close the Wireless
Utility, and reopen it. If the correct network name now appears
in the AP list, you may have a range or interference problem.
Please see the suggestions listed in the "Placement of your
Wireless Networking Hardware for Optimal Performance"
section on page 2.
2.
Using a computer that is connected to the wireless router (or
access point) via a network cable (as opposed to wirelessly),
ensure that "Broadcast SSID" is enabled. This setting is found
on the router's wireless "Channel and SSID" configuration
page. For detailed instructions on accessing this page and
changing settings, please see your wireless router's (or access
point's) user manual.
If you are still unable to access the Internet after completing
these steps, please contact Belkin Technical Support.
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