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9 Cleaning and servicing
To keep your appliance working efficiently for a long
time, it is important to clean and maintain it carefully.
9.1 Cleaning product
You can obtain suitable cleaning products from after-
sales service or the online shop.
ATTENTION!
Unsuitable cleaning products may damage the sur-
faces of the appliance.
Do not use harsh or abrasive detergents.
▶
Do not use steel wool.
▶
Do not use a knife or sharp objects to remove dried-
▶
on food remnants from the hob.
Do not use knives or sharp objects to clean the con-
▶
nection between the metal and the glass or alu-
minium plate wit.
Do not use steam-cleaning appliances.
▶
9.2 Cleaning the appliance
ATTENTION!
When the control knob is removed while cleaning the
appliance, humidity may get in and damage the interior
of the appliance.
When cleaning the appliance, do not remove the
▶
controls.
Allow the appliance to cool down.
1.
Clean using a sponge and soapy water.
2.
Dry with a soft cloth.
3.
Tip: Remove spilled liquids immediately. This prevents
food remains from sticking, and the time and effort re-
quired for subsequent cleaning is reduced.
9.3 Cleaning the burners
After each use, clean the surface of the burner parts.
This prevents food remains from burning on.
ATTENTION!
The burner parts can be damaged if you clean them in
a dishwasher.
Do not clean the burner parts in a dishwasher.
▶
Note: Read the information on the cleaning agents.
→ "Cleaning product", Page 9
10 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-
sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
Allow the appliance to cool down.
1.
Clean using a non-metallic brush and soapy water.
2.
Let the appliance dry completely. If there are water
3.
droplets or damp areas at the start of cooking, this
may damage the enamel.
Insert the burner parts. Ensure that the burner caps
4.
are correctly positioned on the flame spreader.
→ "Burner", Page 6
9.4 Cleaning the pan supports
Note: Read the information on the cleaning agents.
→ "Cleaning product", Page 9
ATTENTION!
The pan supports can be damaged if you clean them
in the dishwasher.
Do not clean the pan supports in the dishwasher.
▶
Allow the appliance to cool down.
1.
Carefully remove the pan supports.
2.
Clean using a non-metallic brush and soapy water.
3.
Carefully clean the area around the rubber pads. If
the rubber pads come loose, the pan support may
scratch the hob.
4.
Let the appliance dry completely. If there are water
droplets or damp areas at the start of cooking, this
may damage the enamel.
5.
Insert the pan supports correctly.
→ "Pan supports", Page 6
9.5 Multi-crown burner and stainless steel
surfaces
High temperatures may lead to the multi-crown burner
and the stainless steel surfaces becoming discoloured.
This is normal.
Clean these areas with a stainless steel cleaner after
each use.
Tip: Regularly use the cleaning agent that is available
from our technical after-sales service.
ATTENTION!
Stainless steel cleaners may remove screen-printed
displays.
You should therefore not use stainless steel cleaner
▶
in the area around the control knob.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
Cleaning and servicing en
9
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