Customer Assistance Information - Chevrolet 2008 Express Owner's Manual

Section 7
Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-4
Customer Assistance for Text
Telephone (TTY) Users ................................7-5
Customer Assistance Offices ............................7-5
GM Mobility Reimbursement Program ................7-6
Roadside Assistance Program ..........................7-6
Scheduling Service Appointments .....................7-9
Courtesy Transportation ...................................7-9
Collision Damage Repair ................................7-11

Customer Assistance Information

Reporting Safety Defects ................................7-14
Vehicle Data Recording and Privacy ................7-16
Reporting Safety Defects to the United
States Government ....................................7-14
Reporting Safety Defects to the Canadian
Government ..............................................7-14
Reporting Safety Defects to General Motors .....7-14
Service Publications Ordering Information .........7-15
Event Data Recorders ...................................7-17
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OnStar ......................................................7-18
Navigation System ........................................7-18
Radio Frequency Identification (RFID) ..............7-18
7-1