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Problem
Surface element is too hot or not
hot enough.
Surface element does not heat or
does not heat evenly.
Drip bowls are pitting or rusting.
Drip bowls have changing or
distorting colors.
Self clean does not work.
Oven racks discolored or do not
slide easily.
Soil not completely removed after
self clean.
Appliance is not level.
Cause / Solution
Cooktop Problems
Incorrect surface control setting. Adjust power level setting.
Be sure the correct surface control knob is turned on for the element needed.
Cookware is light weight or warped. Use only flat, evenly balanced, medium or heavy-
weight cookware. Flat pans heat better than warped pans. Cookware materials and
weight of the material affect heating. Heavy and medium-weight pans heat evenly.
Because lightweight pans heat unevenly, foods may burn easily.
Foods with acids, such as tomatoes, will cause corrosion if allowed to stand in/on
bowls. When cool, remove and wash drip bowls as soon as possible after a spill.
Normal environment - Houses located along sea coasts are exposed to salt air.
Protect bowls as much as possible from direct exposure to salt air.
Bottom of cookware extends beyond surface element and touches cooktop surface.
This can cause high enough temperatures to discolor drip bowls. DO NOT use
cookware of this type. Pan sizes should match the size of the element. Replacement
drip bowls may be purchased from your appliance dealer.
Self Clean Problems
Oven control not set properly. See
Oven racks left in oven cavity during self clean. Remove oven racks from oven cavity
before starting a self-clean cycle. Clean by using a mild abrasive cleaner following
manufacturer's instructions. Rinse with clean water, dry, and replace in oven.
Self clean was interrupted. Review instructions on
page
26.
Excessive spills on oven bottom. Remove excessive spills before starting self clean.
Failure to clean soil from the oven frame, the door liner outside the oven door gasket,
and the small area at the front center of the oven bottom. These areas are not in the
self-cleaning area, but get hot enough to burn on residue. Clean these areas before
starting the self-cleaning cycle. Burned-on residue can be cleaned with a stiff nylon
brush and water or a nylon scrubber. Be careful not to damage the oven gasket.
Other Problems
Be sure the floor is level, strong, and stable enough to adequately support the range.
If the floor is sagging or sloping, contact a carpenter to correct the situation.
Poor installation. Place the oven rack in the center of the oven. Place a level on the
oven rack. Adjust the leveling legs at the base of the appliance until the rack is level.
Kitchen cabinet alignment may make range appear not level. Be sure cabinets are
square and have sufficient room for appliance clearance.
BEFORE YOU CALL
"Self Clean (models A and C)"
"Self Clean (models A and C)"
on
page
26.
on
39
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