Troubleshooting - Napoleon ROGUE RSE525RSIB Manual

16

Troubleshooting

EN
Problem
Low heat / Low flame
when valve turned to high.
Excessive flare-ups/
uneven heat.
Burners burn with yellow
flame, accompanied
by the smell of gas.
Flames lift away from
burner, accompanied
by the smell of gas,
and possibly difficulties
in lighting.
rear and Side burners will
not light with the igniter,
but will light with a match.
Main burner will not
light with the igniter, but
will light with a match.
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Possible Causes
For propane - improper
lighting procedure.
For natural gas - undersized
supply line.
For both gases - improper
preheating.
Sear plates installed incorrectly.
Improper preheating.
Excessive grease and ash build
on sear plates and in drip pan.
Possible spider web or
other debris, or improper
air shutter adjustment.
Improper air shutter adjustment. Close air shutter slightly according
Dead battery / or
installed incorrectly.
Loose electrode wire or
switch terminal wires.
Lifting flames on burner.
Jet-fire outlet is dirty or clogged. Clean jet-fire outlet with
Solution
Ensure lighting procedure is followed
carefully. all gas grill valves must
be in the off position when the
tank valve is turned on. Turn tank
on slowly to allow pressure to
equalize. See lighting instructions.
Pipe must be sized according
to installation code.
Preheat grill with both main burners
on high for 10 to 15 minutes.
Ensure sear plates are installed with the
holes towards the front and the slots on
the bottom. See assembly instructions.
Preheat grill with both main burners
on high for 10 to 15 minutes.
Clean sear plates and drip pan regularly.
Do not line pan with aluminum foil.
refer to cleaning instructions.
Thoroughly clean burner by removing.
See general maintenance instructions.
Open air shutter slightly according
to combustion air adjustment
instructions. (This must be done
by a qualified gas installer.)
to combustion air adjustment
instructions. (This must be done
by a qualified gas installer.)
replace with premium
heavy duty battery.
Check that electrode wire is firmly
pushed onto the terminal on the back
of the igniter. Check that the lead
wires from the module to the ignition
switch (if equipped) are firmly pushed
onto their respective terminals.
Close air shutter slightly -
see previous problem.
a soft bristle brush.
N415-0567 Mar 26.20