Panasonic KX-TG7621 Operating Instructions Manual page 79

Caller ID/Talking Caller ID
Problem
Caller information is not
displayed.
Caller information is not
announced.
Caller information is
displayed or announced
late.
The caller list/incoming
phone numbers are not
edited automatically.
For assistance, please visit http://www.panasonic.com/help
Cause/solution
R You must subscribe to Caller ID service. Contact
your service provider/telephone company for
details.
R If your unit is connected to any additional
telephone equipment such as a Caller ID box or
cordless telephone line jack, plug the unit directly
into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your DSL/
ADSL provider for details.
R The name display service for landline calls may
not be available in some areas. Contact your
service provider/telephone company for details.
R Other telephone equipment may be interfering with
this unit. Disconnect the other equipment and try
again.
R The handset or base unit's ringer volume is turned
off. Adjust it (page 45, 46).
R When one handset is selected to ring for cellular
calls, other units do not announce caller
information. To change the selection, see page 21.
R The Talking Caller ID feature is turned off. Turn it
on (page 44).
R The ring as cell mode is set to "On (without
Talking CID)". To change the mode, see
page 21.
R The number of rings for the answering system is
set to "2 rings" or "Toll saver". Select a
different setting (page 65).
R Your unit does not announce caller information if
– the base unit or 2 or more handsets are on a
call.
– a headset is in use.
R Depending on your service provider/telephone
company, the unit may display or announce the
caller's information at the 2nd ring or later.
R Move closer to the base unit.
R The Caller ID number auto edit feature is turned
off. Turn it on and try again (page 44).
R You need to call back the edited number to
activate Caller ID number auto edit.
Useful Information
79