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On-Screen Display
Advisory Message
Check Antenna
Check Antenna
Check Tuner
Check Tuner
No Signal
No Signal
Subscription update
Subscription Updated
Press Any Key to
Continue
Chan Unavailable
Channel Not Available
Ch UnSubscribed
Channel Not
Subscribed
Advisory Messages Reported by the SiriusXM Vehicle Tuner
Cause
The radio has detected a fault with the SiriusXM antenna. The
antenna cable is either disconnected or damaged.
The radio is having difficulty communicating with the SiriusXM
•
Tuner.
The tuner may be disconnected or damaged.
•
The SiriusXM Connect Vehicle Tuner is having difficulty receiving
the SiriusXM satellite signal
The radio has detected a change in your SiriusXM subscription
status.
The channel that you have requested is not a valid SiriusXM
channel or the channel that you were listening to is no longer
available. You may also see this message briefly when first
connecting a new SiriusXM Connect Vehicle tuner.
The channel that you have requested is not included in your
SiriusXM subscription package or the channel that you were
listening to is no longer included in your SiriusXM channel lineup.
Verify that the antenna cable is connected to the SiriusXM
•
Tuner.
Inspect the antenna cable for damage and kinks. Replace the
•
antenna if the cable is damaged.
Verify that the SiriusXM Tuner cable is securely connected to
•
the radio SiriusXM mating connector/cable.
If the problem persists, disconnect and reconnect the tuner and
•
then contact your dealer.
Verify that your antenna is outdoors with a clear view of the
•
southern sky.
Verify that the SiriusXM antenna is mounted in an unobstructed
•
area on the outside of the vessel.
Move the SiriusXM antenna away from any obstructions.
•
Inspect that antenna cable for damage and kinks. Replace the
•
antenna if the cable is damaged.
If the problem persists, disconnect and reconnect the tuner and
•
then contact your dealer.
Press any key to clear the message.
•
No further action is required.
•
Questions about your subscription in the United States please
•
visit www.siriusxm.com/activatenow or call SiriusXM Listener
Care at 1-866-635-2349.
Questions about your subscription in Canada, please visit
•
www.siriusxm.ca/activatexm or call XM Listener Care at
1-877-438-9677
Visit www.siriusxm.com/channellineup for more information about
the SiriusXM channel lineup.
Questions about your subscription in the United States please
•
visit www.siriusxm.com/activatenow or call SiriusXM Listener
Care at 1-866-635-2349.
Questions about your subscription in Canada, please visit
•
www.siriusxm.ca/activatexm or call XM Listener Care at
1-877-438-9677
17
PA4A
Explanation/Solution
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