Whirlpool WFW9620HW0 Use And Care Manual page 27

TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/owners
(in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call.
If you experience
Wash Cycle Not Performing As Expected (cont.)
Load not rinsed
Load is wrinkled, twisted,
or tangled
Not cleaning or
removing stains
Possible Causes
Improper water supply connection.
Not using HE detergent or using
too much HE detergent.
Washer not loaded
as recommended.
The load may be out of balance.
The load needs additional rinses.
Washer not loaded
as recommended.
Spin speed too high for load.
The washer is not unloaded
promptly.
Not choosing the right cycle
for the load being washed.
Washer not loaded
as recommended.
Not using HE detergent or using
too much HE detergent.
Hard water or high level of iron
(rust) in water.
Fabric softener dispensing
ball used.
Powdered detergent used
for low-speed cycle.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the inlet
valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hoses.
The suds from non-HE detergent can cause the washer to operate
incorrectly.
Use only HE detergent. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
Avoid tightly packing the washer. The washer will not rinse well if
tightly packed. Load with dry items only. See "Cycle Guide" for
load size recommendation.
Use cycle designed for the fabrics being washed.
Add only one or two garments after washer has started.
When load imbalance occurs, a washing process will start
to redistribute the load. This may lengthen the cycle time.
Avoid washing single items. Balance a single item, such as
a rug or jeans jacket, with a few extra items.
Most cycles allow for the option of additional rinses. See "Cycle
Guide" and Step 11 in "Using the Washer" for additional rinse
options.
Add load loosely. Items need to move freely to reduce wrinkling
and tangling. See "Cycle Guide" for load size recommendation.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Select a lower spin speed. Note that items will be wetter than
when using a higher spin speed.
Unload the washer as soon as it stops or use the FanFresh
option if you will not be able to unload the washer at the end of
the cycle.
Choose the "Delicates" What to Wash cycle selection or another
cycle selection with a low spin speed to reduce wrinkling.
Add load loosely. Items need to move freely for best cleaning.
See "Cycle Guide" for load size recommendation.
Add only one or two garments after washer has started.
Use only HE detergent. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
You may need to install a water softener and/or iron filter.
Dispensing balls will not operate correctly with this washer.
Add liquid fabric softener to the fabric softener compartment.
Consider using liquid detergent.
Solution
®
27